2024 Toyota Crown Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Toyota Crown, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine623.1%
- Electrical415.4%
- Fuel system415.4%
- Powertrain (other)311.5%
- Brakes311.5%
- Driver assistance311.5%
- Steering27.7%
- Body & structure13.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
Intermittently as I press on the brake, the engine loses power, engine feels like it is going to die and the charge meter on the dash display drops to no charge. Right before the engine dies the engine regains charge on the dash display charge meter and the engine returns to normal. So far the engine has never totally died on me yet.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
I had Hold feature engaged during a I-70 construction traffic stop. after 7 or 8 minutes auto rolled forward by it's self and something like eps turned on. I was floored at this hazzard and it could have killed someone, if they were infront of my auto.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.
2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.
Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear end you as your vehicle is moving at a very slow rate of speed and not accelerating to appropriate traffic conditions.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
With "hold" feature engaged after 3 to 4 minutes car moved forward ON IT's own and main panel displayed EPS TURNED on. this happened 4 times in about 15 minutes. AFTER I had car in the dealership THAT DAY.
I had Hold feature engaged during a I-70 construction traffic stop. after 7 or 8 minutes auto rolled forward by it's self and something like eps turned on. I was floored at this hazzard and it could have killed someone, if they were infront of my auto.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.
I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I did immediately and back to the dealer for about the 6th time for the same issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
With "hold" feature engaged after 3 to 4 minutes car moved forward ON IT's own and main panel displayed EPS TURNED on. this happened 4 times in about 15 minutes. AFTER I had car in the dealership THAT DAY.
I had Hold feature engaged during a I-70 construction traffic stop. after 7 or 8 minutes auto rolled forward by it's self and something like eps turned on. I was floored at this hazzard and it could have killed someone, if they were infront of my auto.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Hood prop rod comes loose from hood when tying to lift hood slightly so I can close it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .