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2009 Toyota Highlander Hybrid Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Jun 18, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
73%
of 40 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2009 Toyota Highlander Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

The 25 most recent of 29, in the owner's own words

BrakesEngine
Filed Jun 18, 2019

TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE STALLED AND THE ABS, TRACTION CONTROL, STEERING SYSTEM, AND BATTERY WARNING INDICATORS ILLUMINATED. IN ADDITION, "STOP VEHICLE IN A SAFE PLACE IMMEDIATELY" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ROYAL SOUTH TOYOTA (LOCATED AT 3115 S WALNUT ST, BLOOMINGTON, IN 47401, (812) 331-1100) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,842.

NHTSA ID
11220968
Incident
Apr 12, 2019
Mileage
124,842 mi
Brakes
Filed Mar 6, 2019

BRAKES FAILED SHORTLY AFTER THE ABS WARNING LIGHT WENT OFF. DEALER DIAGNOSED THIS AS A BREAK ACTUATOR ASSEMBLY FAILURE. IT LOOKS LIKE TOYOTA HAD A WARRANTY ENHANCEMENT PROGRAM FOR VEHICLE YEARS 2006-2007. HOWEVER, MY 2009 APPEARS TO BE HAVING EXACTLY THE SAME ISSUE, YET IT'S NOT COVERED BY THE PROGRAM. GIVEN THE SEVERITY OF THE PART FAILURE, IT'S NOT CLEAR WHY THIS IS NOT A RECALL... WE WERE LUCKY THAT NO ACCIDENT RESULTED FROM THIS FAILURE.

NHTSA ID
11184733
Incident
Mar 6, 2019
Mileage
215,000 mi
Brakes
Filed Jan 19, 2019

ONCE CAR WAS SITTING IN A LOT AND ANOTHER TIME, RUNNING ON HIGHWAY. ABS, BRAKE,TRACTION CONTROL, VSC LIGHTS CAME ON ALSO MESSAGE DISPLAY SAID ABS MESSAGE AND BRAKE MESSAGE. CODES FROM ABS DTC,S ARE ALL A C-0371, 1271 THROUGH 1278, 1281, 1346, & 1391. SEEMS TO BE SAME ISSUE AS THE '06-'07 HIGHLANDER HYBRIDS AND THE '04-'09 PRIUS. THERE WAS AN EXTENDED COVERAGE FOR THE BRAKE ACTUATOR ON THOSE VEHICLES. I HAVE BEEN READING MANY OTHER COMPLAINTS, SAME THINGS, WITH THE '09 HIGHLANDERS. LOOKS LIKE REPAIRS RANGE FROM $2500-$5000,WHICH IS RIDICULOUS.

NHTSA ID
11170887
Incident
Jan 14, 2019
Mileage
168,200 mi
BrakesFuel system
Filed Jan 12, 2019

TAKATA RECALL- WHEN FUILING FROM THE PUMP, NUZZLES KEEP SHUTING OFF ITSELF LIKE THE TANK IS ALREADY FULL. ITS BEEN HAPPENING RECENTLY. AT THE SAME TIME, CHECK BREAK SYSTEM BY DELER START APPERING. IT TAKES 3 TO 4 PUSH TO START THE CAR AFTER THIS ERROR MESSAGE. SOMETIMES IT TAKES LONGER AND ESPECIALLY IT HAPPENS IN THE MORNING. TOOK TO DELER BUT THEY DID NOT FIND A CODE TO CHECK BUT THIS IS STILL HAPPENING.

NHTSA ID
11166620
Incident
Dec 10, 2018
Mileage
66,000 mi
Brakes
Filed Oct 23, 2018
1 injury reported

THE BRAKE SYSTEM COMPLETELY WENT OUT OF ORDER SUDDENLY, DURING THE MOTION IN THE STREET. ALTHOUGH THE BRAKE SYSTEM LIQUID WAS RENEWED IN TOYOTA CENTER JUST FEW DAYS AGO, FEW DAYS PRIOR TO REQUIRED SCHEDULED MAINTENANCE DATE. NOW THE PRICE OF THE BRAKE SYSTEM REPAIR IS CATASTROPHIC. AS I AM ASKING FOR ADVICE, ALL THE OTHER HIGHLANDER OWNERS COMPLAIN ABOUT THE SAME. THIS IS A BIG SHAME FOR TOYOTA

NHTSA ID
11141975
Incident
Oct 22, 2018
Mileage
127,000 mi
Brakes
Filed Apr 18, 2018

ABS VSC AND BRAKE LIGHTS ARE ON - AS PER HARTFORD DEALER NEED TO REPLACE THESE PARTS 44050-48320 AND 47070-48020

NHTSA ID
11088868
Incident
Oct 6, 2017
Mileage
280,000 mi
Brakes
Filed Mar 16, 2018

ABS AND BRAKE MALFUNCTION LIGHT COMES ON. AUTO REPAIR SHOP TOLD ME THE ABS ACTUATOR NEEDS TO BE REPLACED AT A COST OF $3,500

NHTSA ID
11079765
Incident
Mar 2, 2018
Mileage
121,593 mi
Brakes
Filed Oct 16, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE ABS FAILED. THE VEHICLE WAS TAKEN TO ROBBINS TOYOTA OF TEXARKANA (6233 MALL DR, NASH, TX 75569 (903) 794-5121) WHERE IT WAS DIAGNOSED THAT THE ACCUMULATOR PART FAILED AND THE ACCUMULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *LN THE CONSUMER STATED AN INDEPENDENT DIAGNOSTIC TEST FOUND THE ACTUATOR TO BE THE CAUSE OF THE FAILURE. *JS 5 WARNING LIGHTS ARE ILLUMINATED ON MY VEHICLE. 1) MASTER WARNING LIGHT 2) BRAKE SYSTEM WARNING LIGHT IN RED 3) BRAKE SYSTEM WARNING IN YELLOW 4) ABS WARNING LIGHT 5) LIGHT ABOVE ABS IN YELLOW, I CAN BE CONTACTED AT 903-280-0111 UPDATED 9/12/18*JB

NHTSA ID
11033815
Incident
Aug 16, 2017
Mileage
146,000 mi
Brakes
Filed Sep 5, 2017

WHEN APPLYING THE BRAKES, A "CROAKING" NOISE CAN BE HEARD AND VIBRATION FELT THROUGH THE BRAKE PEDAL. DEALER SAYS THE ABS ACTUATOR IS FAILING. IF IT FAILS, THE ABS WILL BE INACTIVE AND BRAKE PERFORMANCE WILL BE DIMINISHED. APPARENTLY TOYOTA IS AWARE IF THIS ISSUE ON 2006-2007 MODELS AS THEY HAVE EXTENDED THE WARRANTY FOR THE ABS ACTUATOR REPLACEMENT.

NHTSA ID
11021488
Incident
Sep 5, 2017
Brakes
Filed Jun 25, 2017

AT ROUGHLY 80K MILES, EVERY TIME I STARTED THE CAR, A "BRAKE MALFUNCTION" ALERT WOULD DISPLAY. MULTIPLE SENSORS ON THE ARE ILLUMINATED. THE BRAKES FEEL NORMAL, BUT RECENTLY I DID NOTICE SOME AUDIBLE NOISES WHEN I USE THE BRAKES. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE BRAKE ACTUATOR NEEDED TO BE REPLACED FOR AROUND 3200 W/ LABOR. AFTER DOING SOME RESEARCH, I FOUND THAT THIS SAME SYSTEM WAS RECALLED ON THE CAMRY HYBRID BUT NOT THE HIGHLANDER HYBRID, DESPITE MANY COMPLAINTS.IF THIS IS A MANUFACTURING DEFECT, IT IS A VERY DANGEROUS ONE THAT COULD CAUSE BRAKE FAILURE AND LEAD TO DEATH

NHTSA ID
11001249
Incident
Jun 12, 2017
Mileage
80,000 mi
Brakes
Filed May 3, 2017

WHILE BRAKING TO STOP CAR IN A SCHOOL PICK UP LINE, WARNING LIGHTS AND MESSAGES BEGAN FLASHING. WARNING LIGHTS STATED BRAKE MALFUNCTION, ABS SYSTEM ETC. DEALER RAN DIAGNOSTIC, STATED THERE IS AN INTERNAL LEAK OF BRAKE ACTUATOR, REPAIR COSTS $5500. LIGHTS WERE RESET AND 2 WEEKS LATER WHILE DRIVING LIGHTS AND WARNINGS CAME BACK ON. TOYOTA HAS RECALL FOR 2006 AND 2007 BUT NOT 2009.

NHTSA ID
10983340
Incident
May 3, 2017
Mileage
174,000 mi
Brakes
Filed Nov 21, 2016

I WAS DRIVING 5 MPH AND MY BRAKES COMPLETELY WENT OUT. LUCKILY, SINCE IT WAS ON HALLOWEEN NIGHT WITH KIDS EVERYWHERE NO ONE WAS HURT. ABS WARNING LIGHTS CAME ON AND WARNING LIGHTS SAID TO PULL OVER AND TAKE TO MECHANIC. I HAD NO BRAKES AND COASTED HOME GOING 2MPH. IT WAS MY ABS ACTUATOR PUMP.

NHTSA ID
10927284
Incident
Oct 31, 2016
Mileage
69,000 mi
Brakes
Filed Nov 7, 2016

WHILE DRIVING FROM ORLANDO TO TAMPA FLORIDA MY WIFE HAD THE ABS BRAKE WARNING LIGHT CAME ON AND A WEIRD NOISE COMING UNDER THE VEHICLE. SHE WAS ABLE TO MAKE IT HOME AND WE TOOK THE CAR TO DEALER. THEY SAID WE NEEDED TO REPLACE THE BRAKE ACTUATOR AT A COST OF MORE THAN $3,400! WE CAN'T UNDERSTAND WHY SUCH A SMALL PART WOULD COST ABOUT A QUARTER OF THE VALUE OF THIS VEHICLE AND AFTER DOING SOME RESEARCH ONLINE I FOUND NUMEROUS OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO AND TOYOTA SHOULD ISSUE AN IMMEDIATE RECALL.

NHTSA ID
10924610
Incident
Oct 29, 2016
Mileage
122,000 mi
Brakes
Filed Aug 17, 2016

ABS ACTUATOR NOISE WHEN DEPRESSING AND RELEASING BRAKES. MAY LEAD TO FAILED ABS SYSTEM.

NHTSA ID
10896776
Incident
Aug 15, 2016
Mileage
155,000 mi
BrakesElectrical
Filed Mar 1, 2016

ABS LIGHT ON WITH WARNING, BRAKES PERFORMING POORLY. THE ABS ACTUATOR ASSEMBLY AND BREAK PUMP FAILED REQUIRING REPLACEMENT WITH A COST OF OVER $3764 IN REPAIRS. THE TOYOTA CAMRY HYBRID HAD MILLIONS OF RECALLS FOR THE ABS ACTUATOR BUT THE HIGHLANDER HYBRID WAS CURRENTLY NOT ON RECALL. I OWN A 2000 TOYOTA 4 RUNNER WITH OVER 200,000 MILES AND NEVER HAD AN ABS ISSUE. THIS CAR IS ONLY 6 YEARS OLD AND SHOULDN'T REQUIRE THIS PROBLEM SO EARLY.

NHTSA ID
10839207
Incident
Jan 16, 2016
Mileage
147,000 mi
Brakes
Filed Aug 18, 2015

BRAKE AND ABS WARNING LIGHTS CAME ON WHILE TRAVEL CITY SPEED (35-40MPH). NO NOTICEABLE BRAKING PROBLEM BUT ADVISED CAR IS UNSAFE TO DRIVE. DEALER SAYS THERE IS AN INTERNAL LEAK AND THE BRAKE ACTUATOR AND BOOSTER NEED TO BE REPLACED AT A COST OF $5,100 (MAINLY THE COST OF TOYOTA PARTS). THIS IS A SOCCER MOM CAR NO ROUGH DRIVING OR BRAKING...AND NO ACCIDENTS. I CALLED TOYOTA CUSTOMER EXPERIENCE AND THEY SAY THE PARTS ARE OUT OF WARRANTY. HOW DOES THESE TWO PARTS ACCOUNT FOR OVER 10% OF THE ORIGINAL VALUE OF THE CAR 6 YEARS AGO. SHOULDN'T I EXPECT MORE FROM TOYOTA?

NHTSA ID
10749605
Incident
Aug 17, 2015
Mileage
89,000 mi
AirbagsBrakes
Filed Nov 25, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE LIGHT WAS ILLUMINATED, THE STOPPING DISTANCE WOULD INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 4,300 UPDATED 01/07/2014 *LJ ALSO, THE AIR BAG LIGHT ILLUMINATED. THE DEALER REPLACED A SENSOR

NHTSA ID
10553759
Incident
Nov 25, 2010
Mileage
4,300 mi
Brakes
Filed Jun 3, 2010

RIGHT FRONT BRAKE "CLANKS" WHEN BRAKE PEDAL IS PRESSED FAIRLY HARD. DEALER CLAIMS THIS IS NORMAL FOR HIGHLANDERS AND THAT HIS ENTIRE INVENTORY EXHIBITS THE SAME SYMPTOMS. (START LAST YEAR AND CONTINUES; COMMENTS ARE FROM DEALER TODAY -- JUNE 3, 2010.) *TR

NHTSA ID
10334452
Incident
Jun 24, 2009
Mileage
8,000 mi
Brakes
Filed Apr 15, 2010

TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING AT SPEEDS OF 15 MPH AND APPLYING THE BRAKES ON A ROUGH ROAD SURFACE, THERE WAS A DELAY IN BRAKE APPLICATION. THE VEHICLE DID COME TO A STOP AFTER MOMENTARY HESITATION. THE DEALER HAD NOT YET BEEN CONTACTED TO REPORT THE FAILURES. THE FAILURE MILEAGE WAS 5,600 AND THE CURRENT MILEAGE IS 6,858. UPDATED 05/19/10. *LJ

NHTSA ID
10325836
Incident
Feb 1, 2010
Mileage
5,600 mi
Brakes
Filed Mar 5, 2010

TOYOTA HIGHLANDER HYBRID 2009 BRAKES FADE FOR A BRIEF BUT NOTICEABLE MOMENT WHEN BRAKING. SOMETIMES IT IS MORE PRONOUNCED THAN OTHERS BUT IS SIMILAR TO THE OTHER COMPLAINTS I HAVE SEEN RE THIS SAME THING ON THIS SITE. WHILE TO SOME IT MAY FEEL LIKE A SLIGHT ACCELERATION IT IS MORE LIKE THERE IS A SUDDEN RELEASE OF BRAKE PRESSURE AND THEN IT COMES BACK. *TR

NHTSA ID
10317153
Incident
Mar 5, 2010
Brakes
Filed Mar 4, 2010

TOYOTA HYBRIDS SURGE WHEN BRAKING. I TOOK THE CAR IN TWICE TO THE DEALER. THE DEALER TOLD ME THEY WERE AWARE OF THE SURGE. IT OCCURS WHEN THE CAR IS BRAKING AND THE CAR GOES FROM GAS TO CHARGING THE BATTERY. *TR

NHTSA ID
10316586
Incident
Jan 31, 2009
Mileage
1,000 mi
Brakes
Filed Feb 14, 2010

WE ARE HAVING THE SAME ISSUES WITH OUR 2009 TOYOTA HIGHLANDER HYBRID AS BEEN REPORTED IN THE TOYOTA PRIUS RECALL. AT TIME THE BRAKING SEEMS TO STOP FOR LESS THAN A SECOND. *TR

NHTSA ID
10310291
Incident
Jan 1, 2010
Mileage
10,000 mi
Brakes
Filed Feb 10, 2010

2009 TOYOTA HIGHLANDER HYBRID. I HAD NOTICED BRAKING ISSUES AND HEARD ABOUT THE PRIUS RECALL. THIS DESCRIBES EXACTLY THE ISSUE I AM EXPERIENCING WITH MY BRAKES. FROM THE TOYOTA PRIUS 2010 RECALL: "SOME OWNERS HAVE REPORTED EXPERIENCING INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES WHEN THE ANTI-LOCK BRAKE SYSTEM (ABS) IS ACTIVATED IN AN EFFORT TO MAINTAIN TIRE TRACTION." *TR

NHTSA ID
10308577
Incident
Feb 10, 2010
Brakes
Filed Feb 9, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHEN BRAKING AT LOW SPEEDS, THE BRAKE WOULD RELEASE ON ITS OWN AT A DISTANCE; HOWEVER, WHEN HIS SPEED INCREASED THE BRAKES PERFORMED NORMALLY. THE FAILURE OCCURRED MORE FREQUENTLY WHEN HE APPROACHED A STOP SIGN IN COLDER WEATHER. THE DEALER TOLD HIM THAT THE BRAKING SYSTEM SENT POWER TO THE BATTERY AND THE FAILURE WAS NORMAL. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 7,773. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

NHTSA ID
10307746
Incident
Jun 15, 2009
Mileage
100 mi
Brakes
Filed Feb 7, 2010
Crash reported

I OWN A 2009 HIGHLANDER HYBRID AND AM CONCERNED THAT I AM EXPERIENCING THE SAME TYPE OF PROBLEMS WITH BRAKING THAT ARE NOW BEING REPORTED FOR THE PRIUS. SOMETIMES, WHEN BRAKING IT FEELS LIKE THE BRAKES ARE NOT ENGAGING AND THERE IS A SENSATION THAT THE CAR IS SPEEDING UP. CONTINUED PRESSURE ON THE BRAKE PEDAL FINALLY SLOWS THE CAR DOWN. I WAS RECENTLY INVOLVED IN A MINOR ACCIDENT WHEN I WAS UNABLE TO BRAKE QUICKLY ENOUGH WHEN APPROACHING A TRAFFIC LIGHT AND HIT THE CAR IN FRONT. THE SENSATION THAT THE BRAKES WERE NOT ENGAGING WAS EXPERIENCED AT THAT TIME AS WELL AS ON OTHER OCCASIONS. I REPORTED THIS ISSUE TO MY TOYOTA DEALER JUST A FEW WEEKS AGO, AND THE MECHANIC WHO TEST DROVE THE VEHICLE, WITH ME IN THE PASSENGER SEAT, STATED HE EXPERIENCED A SIMILAR DELAY IN BRAKING. THE BRAKES WERE THEN TESTED USING COMPUTERIZED DIAGNOSTICS AND I WAS TOLD EVERYTHING CHECKED OUT OK BUT WAS OFFERED NO EXPLANATION OF WHY I WAS HAVING THIS ISSUE WITH THE BRAKES. I AM SHARING THIS ISSUE WITH YOU AS I BELIEVE MY HIGHLANDER HYBRID 2009 MAY NOT BE CONSISTENTLY TRUSTWORTHY WHEN THE BRAKES ARE NEEDED. PLEASE ADVISE. *TW

NHTSA ID
10307266
Incident
Oct 3, 2009
Mileage
6,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .