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2018 Toyota Highlander Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Nov 10, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Toyota Highlander Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure120.0%
  • Brakes120.0%
  • Engine120.0%
  • Fuel system120.0%
  • Other / unspecified120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHINY GLARE THAT CREATED A BLINDING EFFECT. THE CONTACT STATED THAT THE LACK OF VISIBILITY BECAME MORE PROMINENT AND PERSISTENT IN THE FRONT DRIVER'S SIDE MIRROR WHEN THE SUN WAS PRESENT. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, COLORADO 80401, (720) 259-2544) WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO AN INDEPENDENT BODY REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36.

NHTSA ID 11151712 · filed Nov 15, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

The contact owns a 2018 Toyota Highlander Hybrid. The contact stated while coming to a complete stop and depressing the brake pedal, he heard abnormal squeaking and rubbing sounds. There was no warning light illuminated. The contact stated that the failure persisted while at a complete stop. The contact stated that upon inspecting under the hood of the vehicle while someone depressed the brake pedal, he noticed that the ABS pump was emitting abnormal humming sounds. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS pump was defective with an abnormal humming sound. The ABS also remained running 6 seconds after the brake pedal was released. The local dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.

NHTSA ID 11493057 · filed Nov 10, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT WAS NOTIFIED BY THE FAIRFAX FIRE MARSHALL THAT THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THE CONTACT WAS INFORMED THAT THE FIRE STARTED ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED. THE CONTACT CALLED A LOCAL DEALER (PRIORITY TOYOTA SPRINGFIELD, 7601 LOISDALE RD, SPRINGFIELD, VA 22150 (703) 269-1400) AND WAS MADE AWARE OF THE FAILURE, BUT INFORMED THE CONTACT TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 11110214 · filed Jul 9, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

VEHICLE IS DUE FOR AN INSPECTION AFTER 5000 MILES. A CERTIFIED INSPECTION IS TO BE PERFORMED BY NEW OWNER (XXXX) AT AN APPROVED CA INSPECTION SITE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11105084 · filed Jul 2, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

VEHICLE IS DUE FOR AN INSPECTION AFTER 5000 MILES. A CERTIFIED INSPECTION IS TO BE PERFORMED BY NEW OWNER (XXXX) AT AN APPROVED CA INSPECTION SITE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11105084 · filed Jul 2, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .