Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2007 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I RETURNED HOME IN THE LATE AFTERNOON TO FIND MY REAR WINDSHIELD COMPLETELY SHATTERED AND WITH A BASKETBALL SIZED HOLE. GLASS WAS ALL OVER THE DRIVEWAY. THERE WAS NO GLASS NOR OBJECT OF DESTRUCTION IN THE TRUNK. THE TRUCK WAS LOCKED AND THERE WASN'T ANY OTHER DAMAGE. THE WINDSHIELD APPEARED TO BE BOWED OUTWARD A BIT. IT WAS A WARM DAY BUT COOLER COMPARED TO TEMPS THE PAST FEW WEEKS.
"SUN VISOR FAILURE!" - DRIVER'S SIDE. JUST ANOTHER TO ADD TO THE NUMEROUS OTHER CONCERNED FAMILIES. NO HELP THROUGH TOYOTA MAIN SAFETY NUMBER AT 1-800-331-4331CASE #1604262701. VERIFIED WITH THE REPRESENTATIVE THAT I AM NOT THE FIRST TO REPORT THIS PROBLEM. WHILE THERE IS A RECALL ON 2010-2013 HIGHLANDERS, ALL PRIOR HAVE BEEN LEFT OUT. AS OF THE TIME OF THIS COMPLAINT, A LARGE AIR BAG RECALL, AMONG MANY MANUFACTURERS, IS TAKING PLACE. WHICH IS MORE DANGEROUS: THE REMOTE POSSIBILITY OF AN AIR BAG DEPLOYMENT? (OR) DRIVER'S LOSS OF VISION IN HEAVY TRAFFIC DUE TO A FAULTY SUN VISOR, WHICH MAY CAUSE AN AIR BAG DEPLOYMENT? THERE ARE HUNDREDS OF COMPLAINTS FOUND ONLINE ACROSS ALL MODELS. I ALSO FOUND THAT MANY OF THE COMPLAINTS ON THIS SITE WERE REGARDING "SUN VISOR FAILURE." IN MY OPINION, SOMEONE MAYBE "ASLEEP AT THE WHEEL. TOYOTA YOU'RE BETTER THAN THIS.
STARTING IN OCTOBER OF 2015 AND CONTINUING TO THIS DAY, THE SUN VISOR ON THE DRIVER'S SIDE REFUSES TO STAY IN THE FULLY UPRIGHT/TUCKED TO THE HEADLINER POSITION PRESENTING A VISIBILITY PROBLEM WHEN THE CAR IS IN MOTION. WHEN TURNING LEFT, IT GETS DRAMATICALLY WORSE AND COMPLETELY BLOCKS MY VIEW, REQUIRING ME TO REMOVE MY LEFT HAND FROM THE WHEEL TO LIFT THE VISOR OUT OF THE WAY AND COMPLETE THE TURN ONE HANDED. THIS IS SITUATION IS UNSAFE ON A MULTITUDE OF LEVELS AND NEEDS TO BE ADDRESSED BY TOYOTA.
THE PASSENGER SIDE SUN VISOR DROPPED FROM THE UP OR STORED POSITION TO THE DOWN POSITION WHILE MAKING A TURN, PARTIALLY AND UNEXPECTEDLY OBSTRUCTING THE DRIVER'S VIEW. THE VISOR NOW WILL NOT STAY IN THE STORED POSITION.THE DRIVER'S SIDE VISOR IS BEGINNING TO SHOW SIGNS OF THE SAME FAILURE. *TR
FAULTY 2007 TOYOTA HIGHLANDER SUN VISOR. MY DRIVER SIDE SUN VISOR HAS FALLEN DOWN, AND WONT TIGHTEN. THE SUN VISOR IS TOO HEAVY FOR THE ROD IT IS SUSPENDED FROM. CURRENTLY, THE VISOR HAS FALLEN IN FRONT OF MY LINE OF VISION WHICH OBSTRUCTS MY VIEW WHILE DRIVING. MY WIFE AS WELL AS MY YOUNG TEEN DAUGHTER HAS ALSO COMPLAINED AND ALSO STATES SOMEDAY IT MAY MAKE THEM CRASH DUE TO NO VISIBILITY WHEN IT HAPPENS. THIS IS DEFINITELY A SAFETY HAZARD. THERE ARE NUMEROUS COMPLAINTS THAT HAVE BEEN POSTED CONCERNING TOYOTAS DEFECTIVE SUN VISORS ON 2007 HIGHLANDERS. HOW MANY MORE COMMENTS ARE NEEDED BEFORE TOYOTA WILL ISSUE A SAFETY RECALL ON THESE SUN VISORS? I HOPE IT WILL BE SOONER RATHER THAN LATER, AND BEFORE THERE IS A TRAGIC ACCIDENT. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE REAR WINDOW FAILED TO CLOSE OR OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
THE VISOR ON THE DRIVER SIDE HANGS DOWN CREATING A DISTRACTION WHILE DRIVING. *TR
SUN VISOR DROPS AT ANY GIVEN TIME DUE TO POOR DESIGN. PROBLEM STARTED WAY BEFORE WARRANTY PERIOD EXPIRED.
THE VISOR ON THE DRIVER SIDE "LOST" IT'S SPRING AND HANGS DOWN CREATING A DISTRACTION WHILE DRIVING. *TR
I AM WRITING CONCERNING MY 2007 TOYOTA HIGHLANDER SUN VISOR. MY DRIVER SIDE SUN VISOR HAS FALLEN DOWN, AND I SEE NO WAY TO TIGHTEN IT UP. IT APPEARS THE SUN VISOR IS TOO HEAVY FOR THE ROD IT IS SUSPENDED FROM. CURRENTLY, THE VISOR HAS FALLEN TO RIGHT IN FRONT OF MY LINE OF VISION WHICH OBSTRUCTED MY VIEW WHILE DRIVING ON SEVERAL OCCASIONS, WHICH WAS RATHER FRIGHTENING. THIS IS DEFINITELY A SAFETY HAZARD. I SAW ONLINE WHERE OVER 2.4 MILLION TOYOTA OWNERS HAVE POSTED COMMENTS CONCERNING THEIR DEFECTIVE SUN VISORS. HOW MANY MORE COMMENTS ARE NEEDED BEFORE TOYOTA WILL ISSUE A SAFETY RECALL ON THESE SUN VISORS? I HOPE IT WILL BE SOONER RATHER THAN LATER, AND BEFORE THERE IS A TRAGIC ACCIDENT. *TR
THE DRIVER SIDE SUN VISOR HAS STARTED TO DROOP DOWN, UNABLE TO BE PUT IN FULL UPWARD POSITION. THIS HAS BEEN GETTING INCREASINGLY WORSE OVER THE PAST FEW MONTHS. A WEBSITE I VISITED FOR HELP SUGGESTED REPORTING IT TO NHTSA. IT IS A SAFETY HAZARD BECAUSE IT HANGS DOWN AT FOREHEAD LEVEL WHEN DRIVING AND CAUSES A SERIOUS DISTRACTION. THE WEBSITE CONTAINED NUMEROUS COMPLAINTS OF OTHER HIGHLANDER OWNERS FOR THE SAME PROBLEM AND INDICATED THAT REPLACING IT FOR SEVERAL HUNDRED DOLLARS DOES NOT PREVENT A FREQUENT RECURRENCE OF THE PROBLEM. ON THE 2007 MODEL, A LIGHTED MIRROR IS THE ONLY EQUIPMENT CONTAINED IN THE VISOR ITSELF. *TR
DRIVER SIDE SUN VISOR DROPPED INTO FIELD OF VISION. DEALER SAYS THIS HAPPENS A LOT WITH HIGHLANDER MODELS. VISOR WILL NOT STAY UP OR DOWN BUT RESTS IN BETWEEN, WHICH DEFEATS ITS INTENDED USE AND INTERFERES WITH DRIVER VISION. DEALER REFUSED TO REPAIR AS DEFECT. *TR
THE DRIVER'S SIDE SUN VISOR DROPS AND REMAINS DOWN AT ALL TIMES PREVENTING DRIVER FULL VISABILITY. THE MECHANISM TO KEEP THE SUN VISOR PROPPED AGAINST CAR CEILING HAS FAILED. *TR
2007 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO THE GOVERNMENT HAVING A STIPULATED DEFINITION AND SPECIFIC REQUIREMENTS BEFORE ANY AUTOMOBILE CAN BE CLASSIFIED AS A CERTIFIED PRE- OWNED VEHICLE *TGW THE CONSUMER STATED THE LEFT FRONT TIRE SPLIT OPEN DOWN THE TREAD, DUE TO THE TIRE BEING DRY ROTTED. WHEN THE CONSUMER TURNED ON THE WINDSHIELD WIPERS, THE DRIVER'S SIDE WIPER BLADE FLEW OFF THE VEHICLE. *JB
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. THE CONTACT STATED WHEN TRAVELING OVER SLIGHT ROAD BUMPS, THE DRIVERS SIDE SUN VISOR WOULD FALL DOWN, OBSTRUCTING HIS LINE OF VISION. THE DEALER ADVISED REPAIRS TO THE VISOR WOULD NOT BE COVERED UNDER WARRANTY AND WOULD ONLY BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000 AND THE CURRENT MILEAGE WAS 67,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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