I own a 2026 Toyota Highlander Hybrid Platinum purchased new. The vehicle has repeatedly exhibited hesitation, shuddering, jerking, and abnormal vibration during acceleration from a stop and the transition from electric propulsion to the gasoline engine. When accelerating from a stop, there can be a noticeable hesitation after pressing the accelerator before the vehicle responds. As the gasoline engine engages, the vehicle sometimes shudders or jerks before accelerating normally. I have also experienced vibration and lurching when the gasoline engine engages or disengages. At times, the condition appears more noticeable with the air conditioning operating. I am concerned this presents a safety issue because the hesitation occurs when accelerating from a stop, when predictable acceleration may be necessary to enter an intersection, cross traffic, or merge into traffic. I reported this condition to an authorized Toyota dealer, but it has not been corrected and continues to occur. I have also experienced a visibility issue involving the windshield and wipers. When the wipers operate, a hazy or filmy appearance becomes visible across the windshield as the blades pass over the glass, temporarily reducing visibility before dissipating. This continues despite attempts to clean the windshield and may involve the windshield surface, wipers, or their interaction. I am concerned because the wipers can temporarily create haze across my field of vision when clear visibility is especially important, particularly during rain, at night, or with headlight glare. I also reported the windshield/wiper issue to the authorized Toyota dealer. It remains unresolved and continues to occur. Both conditions remain unresolved, and I am concerned about the safety consequences of unpredictable acceleration and temporarily reduced forward visibility.
- NHTSA ID
- 11760578
- Incident
- Aug 29, 2026