RoadVitals

2025 Toyota Land Cruiser Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Aug 12, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Toyota Land Cruiser Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1035.7%
  • Powertrain (other)517.9%
  • Visibility310.7%
  • Body & structure310.7%
  • Driver assistance27.1%
  • Fuel system13.6%
  • Steering13.6%
  • Suspension13.6%
  • Tires & wheels13.6%
  • Electrical13.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

10
reports

From owner reports, verbatim

Everytime I put my car in reserve the brakes screech so long. I have noticed it on other Land Cruisers as well. I am fearful of something happening with the brakes. Safety is obviously a priority and I have not seen anything from Toyota on this.

NHTSA ID 11709550 · filed Jan 7, 2026

2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.

NHTSA ID 11676378 · filed Jul 26, 2025
All 10 reports naming brakes

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

Intermittent delayed upshifts with slipping sensation, most noticeable between 1st and 2nd gear under light throttle. Occurs approximately 3–4 times per week. Condition has been present since approximately 5,000 miles. Dealer has documented two repair visits and written 'drives normal' on both repair orders despite the condition persisting. Toyota North America was contacted and promised dealer follow-up that never occurred.

NHTSA ID 11742677 · filed Jun 8, 2026

Truck has 11000 miles. Waiting in drive thru, felt a jolt, like someone rear ended me. 3 warnings came on “system malfunction, Hybrid system malfunction , and drive/start malfunction. Truck was stuck in 2nd gear. Drove to parking lot, turned truck off. Was able to drive to dealership. 23 days at dealership, replaced transmission under warranty. Solenoid problem.

NHTSA ID 11729287 · filed Apr 5, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

We have a brand new Toyota Land Cruiser which is roughy two months old with just over 2000 miles on it. The plastic on our side views mirrors are literally melting as is the plastic on the side of the doors. The dealership refers to this as a “common” Toyota compliant called solar convergence which is NOT covered under the manufacturer’s warranty. While the immediate damage is not causing a loss of visibility as the distortion continues it certainly will at some point. We have yet to receive a cost repair: Toyota should be forced to recall all Land Cruiser which use plastics known to be prone to solar convergence and replace all plastic at no charge. This is simply appalling that they are allowed to use these cost cutting materials in something as important as a side view mirror.

NHTSA ID 11689236 · filed Sep 23, 2025

The driver’s side mirror vibrates at highway speeds (to the point of blurriness, distortion, distraction). My local Toyota dealership confirmed the issue, however they said it happens on all land cruisers so they aren’t willing to repair it. It’s a manufacturing defect and safety issue. It’s totally unacceptable and if the issue exists across the entire product line, Toyota should be held responsible for fixing the issue through a recall process.

NHTSA ID 11686700 · filed Sep 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

Several of us on the Toyota forum are noting that the portion of the sunroof positioned toward the rear seat does not form a proper seal and is letting water into the vehicle. This in turn puts electronics at risk or being compromised and unsafe driving conditions.

NHTSA ID 11719751 · filed Feb 22, 2026

Spontaneous shatter of rear passenger tempered glass. No prior damage to window.

NHTSA ID 11715847 · filed Feb 5, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

Lane Keeping assistance and Lane Departure warning include components that allow the vehicle to steer itself. They may be subject to cyber-attack and/or otherwise malfunction. it is my experience that one or the other is causing my vehicle to veer into other lanes of traffic as well as oncoming traffic on the other side of the road. I own the vehicle outright and it is available for inspection upon request. I have expressed my concern numerous times to Toyota. as an aside, on a second Toyota I owned, the hydrogen Mirai, I had similar concerns. and the dealer said it was the alignment and showed me a report stating that it was out of alignment and that they fixed the alignment. it did not resolve the problem, and I sold them the vehicle back at substantial loss to myself. I feel that I take my life in my own hands every time I get behind the wheel of the Land Cruiser, and I do not believe I can justify that risk anymore. No not with this vehicle. Allegedly Yes the vehicle has been inspected by the Manufacturer. It has certainly been to the dealership five to seven times since I bought it in March of 2025. There were no warnings of the failure.

NHTSA ID 11679627 · filed Aug 10, 2025

On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.

NHTSA ID 11651870 · filed Mar 31, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

Fuel line connecting to the gas tank was found completely disconnected, causing a strong gasoline odor, significant spilled gasoline and multiple warning lights including hybrid malfunction. There is an orange plastic clip that connects the flexible tube from the tank to the rigid fuel line that runs to the engine and this clip was found detatched. Dealer confirmed that the fuel rail line disconnected. Dealer suspects poor seating of connector retainer clip from factory. Review of various Land Cruiser online forums report multiple similar incidents. Dealer indicated Toyota is aware of and investigating this issue.

NHTSA ID 11749697 · filed Jul 11, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

Lane Keeping assistance and Lane Departure warning include components that allow the vehicle to steer itself. They may be subject to cyber-attack and/or otherwise malfunction. it is my experience that one or the other is causing my vehicle to veer into other lanes of traffic as well as oncoming traffic on the other side of the road. I own the vehicle outright and it is available for inspection upon request. I have expressed my concern numerous times to Toyota. as an aside, on a second Toyota I owned, the hydrogen Mirai, I had similar concerns. and the dealer said it was the alignment and showed me a report stating that it was out of alignment and that they fixed the alignment. it did not resolve the problem, and I sold them the vehicle back at substantial loss to myself. I feel that I take my life in my own hands every time I get behind the wheel of the Land Cruiser, and I do not believe I can justify that risk anymore. No not with this vehicle. Allegedly Yes the vehicle has been inspected by the Manufacturer. It has certainly been to the dealership five to seven times since I bought it in March of 2025. There were no warnings of the failure.

NHTSA ID 11679627 · filed Aug 10, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

I am reporting a serious safety defect in my brand-new 2025 Toyota Land Cruiser (Hybrid J250 series). Vehicle Information: VIN: [XXX] Mileage at time of failure: approximately 4,000 miles Date of purchase/delivery: [XXX] Purchased new from: Koons Toyota Tysons Corner, VA Problem Description: On [XXX], while driving, a suspension component detached/fell off, causing loss of control and a crash. This was a complete mechanical failure of the suspension system with no prior warning or impact from another vehicle. The failure occurred despite the vehicle having extremely low mileage and despite me previously reporting suspension issues to the dealer. Prior to the crash, I took the vehicle to the dealer on April 17 , 2026 for suspension problems. The dealer inspected it and explicitly stated that the vehicle was safe to drive. Shortly afterward, the suspension failed catastrophically, resulting in the crash. This indicates a manufacturing, design, or assembly defect that poses an unreasonable risk of crash, injury, or death. No modifications, abuse, or lack of maintenance contributed to this failure. This is a new 2025 model with no prior owner history. I believe this is a safety defect that may affect other vehicles, especially given the extremely low mileage at failure. I request that NHTSA investigate this as a potential safety defect, consider opening a defect investigation, and issue a recall if warranted. I attached letters i sent to dealer service advisor and service manager and i haven't gotten respond at all. I mistyped date for service and service was done on March 17th, 2026. I am willing to provide additional evidence, including the failed component for inspection if needed. Please contact me at [XXX] or [XXX] for any questions or to arrange inspection. Thank you for protecting public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11739380 · filed May 21, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

The contact owns a 2025 Toyota Land Cruiser Hybrid equipped with Yokohama Tires, Tire Line: Geolandar X-CV, Tire Size: 265/60/R20, DOT Number: 14UOHY6L2462. The contact stated that while his wife was driving 60 MPH, the rear driver's side tire unexpectedly experienced a blowout. A tire message was displayed on the instrument panel. The contact's wife pulled over and had the vehicle towed to an independent mechanic, who replaced the rear driver's side tire. The tire was original equipment. The dealer was made aware of the failure. The tire manufacturer was not made aware of the failure. The tire and vehicle failure mileage was 5,000.

NHTSA ID 11700307 · filed Nov 19, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

The handshake between the Toyota Entertainment System, and the SiriusXM satellite, have a known issue. The metadeta is not being received upon start up of the vehicle, at least half the time the vehicle is turned on. This causes a "loading..." screen error on the SiriusXM screen. While music is playing just fine, the data feed never does load. This is occurring in various locations, even in open fields and parking lots with no obstructions of the sky. The vehicle has been seen by the dealership, screen shots have been shared, but no software patch has been issued to solve the "handshake" between the radio unit and SiriusXM satellites. The temporary solution is to hold down the power button and do a "soft reset" of the entertainment unit, which solves the issue until the vehicle is powered off and powered on again. This issue is widespread, and many owners of Land Cruiser, 4runners, Corollas and Grand Highlanders have experienced the same issue, with no solution in sight. Personally, this issue has been occurring for at least 16 months, and perhaps since I owned the vehicle. The dealership has hooked the vehicle up to diagnostic tools, but no error or fault codes are showing, which leads to believe this is purely a software bug with the metadate parser when the vehicle is first turned on.

NHTSA ID 11743265 · filed Jun 10, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .