Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jul 4, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 4, 2018
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2018 Toyota Prius C. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Driver assistanceEnginePowertrain (other)
Filed Jul 4, 2023
Crash reported1 injury reported
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accident). The airbags didn't deploy and I was of course, wearing my safety belt, which kept me from any severe injury. I do feel some physical injury effects this morning however (sore neck, shoulder, back; a slight headache). I'm not aware of any warning lamps, messages, etc. going off, but I must say everything happened very quickly. I've reported the accident to my insurance company & filed a claim. Given that the incident happened on the evening before the July 4th holiday, my insurance company scheduled vehicle towing (flatbed) for my car. It's my understanding that it's being stored at the tow company location & will be delivered tomorrow (Wednesday, 7/5/23) to the certified body repair facility recommended by my insurance company and chosen by me. An insurance adjuster will be doing their evaluation, likely in the next few days, at the earliest tomorrow morning. I've also advised the insurance company of these details & told them of my safety concerns and fears.
NHTSA ID
11530344
Incident
Jul 3, 2023
Electrical
Filed Dec 1, 2021
Certain 2018+ and all later Toyota Prius C modes have a 12V battery for which there is currently no OEM or aftermarket replacement. The battery has a form factor (shape and size) that is exclusive to these vehicles and not used in any other car sold in North America. Vehicles with failed batteries (like mine) cannot be operated. Toyota should retrofit these cars to accommodate the battery used in early (pre-2017) model cars which is electrically identical and available as an aftermarket replacement item.
NHTSA ID
11442218
Incident
Dec 1, 2021
Steering
Filed Sep 27, 2020
IRECEIVED THE WARNING THAT "PRE-COLLISION SYSTEM MALFUNCTION" WHILE I WAS DRIVING ON THE HIGHWAY THIS MORNING. THE WARNING MESSAGE ASKED ME TO STOP THE CAR AT A SAFE PLACE AND VISIT THE DEALER. AS SOON AS I GOT OFF THE HIGHWAY, THE CAR STOPPED ITSELF, AND THE STEERING WAS LOCKED. THE CAR WAS COMPLETELY DISABLED. AFTER TURN OFF THE CAR COMPLETELY FOR A FEW MINUTES, I CAN RESTART THE CAR WITH THE WARNING MESSAGE PERSISTS. WHILE I WAS LOOKING FOR A SAFE PLACE TO PARK THE CAR, THE CAR GRADUALLY STOPPED ITSELF AGAIN, AND THE WHEEL STEERING LOCKED ITSELF AGAIN. THE CAR FAILURE AND THE FACT THAT THE STEERING WHEEL GOT LOCKED ITSELF PUT ME AND MY PASSENGER AT GREAT DANGER.
NHTSA ID
11361389
Incident
Sep 27, 2020
Mileage
24,578 mi
Filed Mar 19, 2019
THE PRE-COLLISION HAS NEVER WORKED , TOOK IT IN TO TOYOTA AND THEY SAID IT WAS GOOD AND THAT THERE WAS NO WAY TO TEST IN REAL LIFE . BUT IT HAS NOT WORKED SINCE CAR WAS NEW . THERE HAVE BEEN MANY TIMES WHEN THERE WAS A CAR VERY CLOSE STOPPED OR MOVING SLOW IN FRONT OF CAR AND I AM APPARENTLY READY TO HIT ,BUT NO ALARM OR SIGNAL.
NHTSA ID
11190132
Incident
Mar 16, 2019
Mileage
1,500 mi
Visibility
Filed Oct 4, 2018
1 injury reported
WHILE ON MY MORNING COMMUTE ON THE FREEWAY THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING FRAGMENTS OF GLASS INTO THE VEHICLE. ONE SHARD ACTUALLY SPLINTERED INTO MY FINGER REQUIRING MEDICAL ATTENTION I HAVE NUMEROUS PICTURES ON MY PHONE
NHTSA ID
11133398
Incident
Oct 1, 2018
Mileage
10,222 mi
Filed Oct 4, 2018
1 injury reported
WHILE DRIVING ON THE FREEWAY WITH NO OTHER VEHICLES AROUND ME THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING THE INTERIOR WITH RAZOR SHARP SHARDS OF GLASS WHICH INFLICTED A SPLINTER. AFTER CONTACTING TOYOTA, I WAS INFORMED THAT MOONROOFS ARE NOT COVERED UNDER WARRANTY I HAVE PICTURES ON MY PHONE OF THESE SHARDS...
NHTSA ID
11133378
Incident
Oct 2, 2018
Mileage
10,233 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.