2010 Toyota Prius Plug-In Hybrid

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

TOYOTA DEALER IN BUENA PARK ( AUTO NATION) INFORMED ME THAT MY TOYOTA VEHICLE REQUIRES REPAIR SERVICE AS PART OF A MANUFACTURE'S RECALL ( NHTSA RECALL NO 18V-684) AND AUTO NATION WILL PERFORM ANY REPAIRS SUBJECT TO RECALL NOTICE AT NO CHARGE AS PER ATTACHED COPY HERE, THIS MANUFACTURE'S RECALL NOTICE INDICATED THAT IF THE VEHICLE HAS EXPERIENCED AN INVERT FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS RELATED TO THIS CONDITION,THE INVERTER ASSEMBLY WILL BE REPAIRED OR REPLACE FREE OF CHARGE. ON FEBRUARY 26, 2019, I WENT TO AUTO NATION AND EXPLAINED THAT THE ANOTHER TOYOTA DEALER REPLACED INVERTER AND ENGINE COOLANT ON THIS HYBRID VEHICLEON NOVEMBER 15, 2015 AND THIS VEHICLE EXPERIENCED SAME PROBLEM. ALSO, I ASKED TO PERFORM REPAIRS OR REPLACEMENT OF THE INVERTER. THE FEB 27, 2019 EMAIL FROM AUTO NATION MENTIONED THAT THEY DID NOT APPROVE REPAIR DUE TO HIGH MILEAGE AND THE AUTO NATION INVOICE #683196 DATED FEB.28, 2019 INDICATED THAT DEALER IS NOT AUTHORIZED TO PERFORM RECALL REPAIRS. I ATTACHED COPY OF EMAIL AND INVOICE. I BELIEVE THAT THE RECALL REPAIRS SHOULD BE DONE FOR THE SAFETY WITHOUT ANY DISCRIMINATION SUCH AS MY AGE AND RACE. I WILL DERIVE THE CAR AFTER RECEIPT OF TOYOTA CONFIRMATION THAT THIS VEHICLE IS SAFE. PLEASE LET ME KNOW YOUR INSTRUCTION.

NHTSA ID

11185147

Incident

Feb 28, 2019

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS PLUG-IN HYBRID. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT RELEASED THE ACCELERATOR PEDAL TO SWITCH THE VEHICLE INTO DRIVE. SUDDENLY, THE VEHICLE ACCELERATED BACKWARDS AND DROVE INTO A NEIGHBOR'S YARD. THE VEHICLE SPUN OUT OF CONTROL EVEN WITH THE CONTACT STANDING ON THE BRAKE PEDAL. AS A RESULT, THE VEHICLE STRUCK THE CORNER OF A NEIGHBOR'S HOUSE AND FINALLY CAME TO A STOP. THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE TWICE. THE VEHICLE WAS TOWED TO A TOW LOT UNTIL THE INSURANCE COMPANY PROVIDED FURTHER INSTRUCTIONS. THE CONTACT CALLED THE DEALER (CUMBERLAND TOYOTA, 1540 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 272-3719) PRIOR TO THE CRASH ABOUT A POSSIBLE RECALL AND WAS INFORMED THAT THEY COULD NOT ASSIST UNTIL SHE RECEIVED A RECALL LETTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER HAD NOT BEEN CALLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM), BUT THE CONTACT WAS NOT SURE IF IT WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,000.

NHTSA ID

11145306

Incident

Nov 4, 2018

Mileage

74,000 mi

THIS RECALL NO LONGER APPEARS ON YOUR WEBSITE: 2010-2014 PRIUS RECALL HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/02/TOYOTA-RECALLS-1-9-MILLION-PRIUS-HYBRIDS-FOR-SHUTDOWN-RISK/INDEX.HTM

NHTSA ID

11072726

Incident

Feb 13, 2018

THE BRAKE SYSTEM ABS NOT WORKS. THE CAR WAS IN MOTION ON THE STREET WHEN THE SYSTEM ABS STOPPED WORKING AND THE WARNING LIGHTS IN DASHBOARD. THE BRAKE PEDAL IS LOWERED UNEXPECTEDLY AND THE CAR CONTINUES NON-STOP UNTIL THE PEDAL IS REPEATEDLY DEPRESSED AGAIN. DIAGNOSTIC IN DEALER TOYOTA , KENDALL TOYOTA (10943 SOUTH DIXIE HIGHWAY MIAMI, FLORIDA 33156), SYSTEM ABS/VSC/TRAC NOT WORKING, (CODE C1391: ABNORMAL LEAK IN ACCUMULATOR). DATE SEPTEMBER 20 THE 2017. WARNING: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. DEALER COST REPAIR , CHANGE NEW CYLINDER ASSY B (PART N 47080-47140), PUMP ASSY, BRAKE (PART N 47070-47060) AND 6.5 HRS. LABOR; $ 4,429.65.- RECALL SUBJECT: SERVICE BRAKES REPORT RECEIPT DATE: 06-05-2013 NHTSA CAMPAIGN: 13V235000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 PRIUS VEHICLES MANUFACTURED MARCH 31, 2009, THROUGH OCTOBER 9, 2009; AND MODEL YEAR 2010 LEXUS HS250H VEHICLES MANUFACTURED JUNE 19, 2009, THROUGH OCTOBER 9, 2009. NITROGEN GAS FROM A COMPONENT OF THE BRAKE BOOSTER PUMP ASSEMBLY COULD LEAK INTO THE BRAKE FLUID. CONSEQUENCE: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. REMEDY: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AFFECTED BRAKE BOOSTER PUMP ASSEMBLIES. THE RECALL BEGAN ON AUGUST 7, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA ID

11024742

Incident

Aug 30, 2017

Mileage

119,000 mi

I WANT TO CHANGE IT BY COMPANY

NHTSA ID

11003206

Incident

Jun 26, 2017

EXCESSIVE OIL CONSUMPTION (MORE THEN A QUART EVERY 800 MILES)

NHTSA ID

10939541

Incident

Nov 29, 2014

Mileage

110,000 mi

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.