Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Engine reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 26, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 167 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2002 Toyota Prius submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming engine
Shown in the owner’s own words, exactly as filed
Driver assistanceEngineSteering
Filed Jul 26, 2011
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED FORWARD. IN ADDITION, WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE HESITATED TO STOP. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. .. UPDATED 09/15/11 *BF THE CONSUMER STATED HE/SHE TOOK THE VEHICLE TO THE DEALER AUTO SHOP ON AUGUST 2, 2011 FOR THE REPLACEMENT OF THE ELECTRIC POWER STEERING PINION SHAFT NUTS. THEY ADJUSTED THE GEAR, ACCELERATOR AND STEERING. HOWEVER, THE PROBLEM STILL EXISTS. THE VEHICLE ACCELERATES AND MOVES FORWARD AS SOON AS THE CONSUMER STARTS IT. UPDATED 10/03/11
NHTSA ID
10415148
Incident
Dec 15, 2009
Mileage
33,000 mi
BrakesEngine
Filed Feb 18, 2009
TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE INDICATOR ON THE INSTRUMENT PANEL REMAINS ILLUMINATED, REGARDLESS IF THE BRAKES ARE ENGAGED OR NOT. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THEY DISCOVERED A LEAK IN THE BRAKES. BRAKE FLUID WAS ADDED TO REMEDY THE FAILURE, BUT THE INDICATOR ILLUMINATED AGAIN A FEW DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INFORMED HIM NOT TO WORRY ABOUT THE FAILURE. THERE WAS NO ATTEMPT TO REPAIR THE FAILURE. WEEKS LATER, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY DISCOVERED THAT THE BRAKE ACTIVATOR FAILED. THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. HE REFUSED TO PAY FOR THE REPAIRS AND THE MANUFACTURER WILL NOT ASSUME RESPONSIBILITY. IN ADDITION, THE CHECK ENGINE LAMP IN THE VEHICLE HAS ALSO ILLUMINATED. THE DEALER STATED THAT THEY WOULD HAVE TO REPLACE THE FUEL TANK, BUT WAS UNSURE IF THAT WOULD PERMANENTLY REMEDY THE ISSUE. BOTH OF THE DEFECTS HAVE NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 120,000. UPDATED 3/11/09 *CN UPDATED 03/16/09. *JB
NHTSA ID
10259245
Incident
Aug 1, 2008
Mileage
100,000 mi
Engine
Filed May 12, 2008
ON MAY 4TH, 2008, AT OR AROUND 12:30 PM, I WAS DRIVING MY 2002 TOYOTA PRIUS NORMALLY. THE HYBRID SYSTEM GAVE ME A TROUBLE LIGHT PRIOR TO LEAVING AN AUTO PARTS STORE PARKING LOT; HOWEVER, I ATTRIBUTED THE WARNING LIGHT TO A RECENTLY REPLACED CHARCOAL CANISTER AND DISMISSED THE WARNING LIGHT, BELIEVING IT TO BE RELATED TO THE RECENTLY REPLACED PART. I LEFT THE PARKING LOT AND PROCEEDED ON TO MY DESTINATION, WHICH WAS MY HOUSE, ABOUT 2 MILES AWAY FROM THE STORE. WITHOUT WARNING, AND SAFELY ON A STREET WITH LITTLE TRAFFIC, AS I WAS DRIVING UP A SLIGHT INCLINE, THE ENGINE FAILED TO START. THE HYBRID SYSTEM IS DESIGNED TO RUN PRIMARILY ON THE ELECTRIC MOTOR DRIVING THE WHEELS AND USE THE INTERNAL COMBUSTION ENGINE (ICE) FOR ADDED POWER WHEN THE ELECTRIC MOTORS DO NOT PROVIDE ENOUGH POWER. HOWEVER, IN MY SITUATION, THE CAR NEEDED MORE POWER, AND THE ENGINE FAILED TO START. I TRIED MULTIPLE TIMES TO GET THE ENGINE TO START BY CYCLING THE GAS PEDAL, BUT TO NO AVAIL - THE ICE STILL WOULD NOT START. I HAD TO PULL THE CAR OVER, SHUT IT OFF, AND RESTART THE CAR TO GET THE ICE RUNNING AGAIN. NORMALLY I WOULD NOT BE THIS CONCERNED ABOUT THIS PROBLEM, BUT HAD THIS ISSUE OCCURRED IN HEAVY TRAFFIC, THE CAR WOULD HAVE BEEN A HAZARD TO THE OCCUPANTS AS WELL AS OTHER DRIVERS ON THE ROAD - THE LOSS OF THE ICE IN A CRITICAL SITUATION COULD LEAD TO AN AUTOMOBILE ACCIDENT, ESPECIALLY IF ICE POWER IS LOST AT A CRITICAL TIME, SUCH AS ACCELERATING ONTO A BUSY FREEWAY. BECAUSE OF THIS POTENTIAL SAFETY ISSUE IT IS MY BELIEF THAT ANY YEAR OR MODEL OF THE TOYOTA PRIUS IS UNSAFE TO DRIVE ON THE ROAD AS THE ICE CAN BE UNRELIABLE, WHICH COULD POTENTIALLY LEAD TO AUTOMOBILE ACCIDENTS. I DID NOT TAKE THE CAR TO BE REPAIRED NOR DID I ATTEMPT TO RESOLVE THE ISSUE; ON MAY 5TH, I TRADED THE PRIUS IN FOR A DIFFERENT VEHICLE. *TR
NHTSA ID
10227397
Incident
May 4, 2008
Mileage
90,000 mi
EnginePowertrain (other)
Filed Sep 26, 2007
2002 TOYOTA PRIUS WITH TRANS AXLE MALFUNCTIONS. SHE STATES HER VEHICLE ACTED AS IF IT WERE OUT OF GAS WHEN SHE HAD A FULL TANK, AND THE RED WATER TEMPERATURE LIGHT ILLUMINATED. *KB THE DRIVE BELT AND TENSIONER WERE REPLACED. *JB
NHTSA ID
10204905
Incident
Sep 1, 2007
Engine
Filed Feb 14, 2007
THE CHECK ENGINE LIGHT ON MY CAR CAME ON AND THE ENGINE STALLED. THE CAR HAD TO BE TOWED TO THE DEALER. THE CAR WAS REPAIRED AT A COST TO ME OF $1100. THE THROTTLE BODY HAD TO BE REPLACE, AND ALSO THE ECM. THE CAR ONLY HAS 75000 MILES. *NM
NHTSA ID
10182540
Incident
Jan 2, 2007
Mileage
75,000 mi
Engine
Filed Jan 10, 2007
"CHECK ENGINE LIGHT" CAME ON. DEALERSHIP ADVISED NEW CATALYTIC CONVERTER NEEDED TO BE REPLACED ON MY 2002 TOYOTA PRIUS (85,000 MILES) AND WOULD COST $ 2,000.00 USD. THIS IS OUTRAGEOUS AND SHOULD BE INVESTIGATED! *JB
NHTSA ID
10178383
Incident
Jan 10, 2007
Mileage
85,000 mi
Engine
Filed Nov 29, 2006
NHTSA RELEASED A REPORT ON TOYOTA PRIUS 2002 RECALL LAST JULY 06 AND TOYOTA WILL RECALL THIS BY AUG 06, BUT THERE NOT DOING IT. VEHICLE SAFETY DEFECT/NONCOMPLIANCE NOTICES RECEIVED DURING JULY ... ... 34,771 MY 2001-2002 ECHO AND PRIUS PASSENGER VEHICLES. ... WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING ... THE RECALL IS EXPECTED TO BEGIN EARLY AUGUST 2006. ... TOYOTA AND DEALERSHIP ARE TRIED TO GET AWAY FROM THIS ISSUE TO MY CAR PRIUS 2002. AT THE DEALER THEY TRIED TO CHARGE ME FOR $10,000 TO FIX THIS AND NOT GUARANTEEING THAT WILL SOLVE THE STALLING PROBLEM THAT WAS LAST OCT 06. DEALERSHIP ARE NOT TRAIN TO DIAGNOSE PRIUS CAR BUT THEY SELLING FOR IT. PROOF THEY WANT ME TO PAY $600 JUST TO DIAGNOSE FOR SPECIALIST TECHNICIAN. NOW THEY (TOYOTA) TRYING TO GET AWAY TO FIX STALLING PROBLEM TO MY PRIUS 2002. PLEASE HELP, AS I'M OLD NOW GOING BROKE. *NM
NHTSA ID
10174640
Incident
Oct 28, 2006
Mileage
79,510 mi
Engine
Filed Jun 1, 2005
I PURCHASED A 2002 TOYOTA PRIUS IN APRIL 2002 AND WITHIN THE FIRST TWO MONTHS THE VEHICLE STOPPED WHILE ON THE FREEWAY AT 65+ MPH AND THE GAS ENGINE WOULD NOT WORK, I HAD TO DRIVE ON THE ELECTRICAL MOTOR. IT WAS REPAIRED AT THE TOYOTA DEALER IN CARLSBAD, CA. THIS IS THE SAME ISSUE THAT WAS REPORTED IN THE PRESS TODAY.
NHTSA ID
10123765
Incident
Jun 1, 2002
EngineFuel systemSteering
Filed Mar 26, 2004
AFTER PARKING VEHICLE AND RETURNING BACK TO IT LATER VEHICLE STARTED UP, BUT THEN STALLED. AFTER STALLING VEHICLE DID NOT RESTART UNTIL THE NEXT DAY. DEALER HAS EXAMINED THE VEHICLE FIVE TIMES AND WAS NOT ABLE TO RESOLVE THE PROBLEM. ALSO, GAS TANK AND STEERING LINKS HAD BEEN REPLACED. *AK *LA
NHTSA ID
10065050
Incident
Apr 15, 2003
Mileage
27,000 mi
AirbagsEngine
Filed Jun 26, 2003
Crash reported2 injuries reported
WHILE DRIVING THE VEHICLE STALLED. IT WAS DIFFICULT TO GET THE VEHICLE RESTARTED. *NLM ON SEVERAL OCCASIONS, THE VEHICLE STALLED OUT. VEHICLE STALLED OUT FOUR TIMES, AND THE LAST TIME IT CAUSED AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *TT *JB
NHTSA ID
10019719
Incident
Apr 28, 2003
Mileage
11,000 mi
ElectricalEngine
Filed Feb 27, 2002
WHILE DRIVING IN HEAVY TRAFFIC VEHICLE COMPLETELY SHUTSDOWN. WHEN THIS OCCURS CHECK ENGINE O/ BATTERY LIGHTS ILLUMINATE. PLEASE GIVE FURHTER DETAILS.*AK
NHTSA ID
8004689
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own