Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Toyota Prius submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 198 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 198, in the owner's own words
Randomly my instrument panel goes blank while in motion and can only be retrieved by hard turning the car off when stopped, you loose your speedometer, lights, and all until reset. Other issue with speedometer readings that are consistently off between 5-15mph with no fix, resolutions or repairs.
My name is [XXX] ,i am filing this report on behalf of My daughter [XXX] the driver of the vehicle that involved with the unintended acceleration on the 2009 Toyota Prius .On a good clear morning on [XXX] . My daughter drove the 2009 Toyota Prius to work- when she enter to the parking lot at the speed round 5 mile/hour . Just when she was making a left turn on to the entrance gate with her left foot on the brake pedal . On a sudden the vehicle RPM unintended rev up too high and the vehicle had an unintended accelerating to move forward aggressively causing lose control of the steering . Also she could not brake even though her left foot was on the brake pedal and pressing hard to try to stop the vehicle . . This dangerous incident causing her Prius to bumped into the electrical gate panel control box . The accident caused some damages to her Prius and to the entrance gate control box though no body was hurt . But it got us through the terrible experience because it could kill some one for sure . My daughter been driving this commute car daily in the past 5 years and she has the skill of 20 year driving with good record . This Prius of her still have all OEM equipments with no add- on parts-,no modifying part on any systems what so ever- and NO extra floor mat cause we been warned before about the possible of unintended acceleration causing by aftermarket floor mat to any vehicles. . We feel unsafe after the mystery accelerating problem on Toyota Vehicle that could take people lives . So the mystery unintended accelerating on car is REAL . I am currently checked and find out her Prius has 2 incomplete recalls (un-notice to us ) but none of them related to the unintended acceleration problem . We would like the NHTSA to take this problem seriously to save people life . I will included photos of this incidents and willing to provide all information if needed to address this problem, again to save lives . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
The contact owns a 2008 Toyota Prius. The contact stated while driving at approximately 65 MPH, the messages for the parking brake, tire pressure monitoring system, ABS, and VSC illuminated while driving. The vehicle was later driven to the local dealer who diagnosed that the brake actuator and brake pump were faulty and needed to be replaced. The failure was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed of the Manufacturer's Extended Warranty Coverage for the failure however, the warranty had expired. The failure mileage was 129,674.
I am currently having this issue with Combination Meter, which means the Prius dash board will not show any speed, fuel, P, R, D label and many more important information is not shown on display. I had complained to Toyota, CASE[XXX] on 19Dec2022, I have spoken to Danial N and manager Alex S from Toyota. They both have denied solving this issue from Toyota as the Warranty Extension ZTV has expired. Even I had provided them proof that Toyota knew about this problem, please see [XXX] from Toyota regarding this. My Prius has 258000 miles, and it is 2008, It is high mileage as per their documents this will accrue in high mileage Prius with cold weather. I live in NJ, and it is getting cold and my car as high miles. Toyota refuse to take care of the problem and I as a consumer will have to pay over $1200 to get it fix as this is only done at Toyota dealership. Currently I am thinking of getting it fix at Paul Miller Toyota of West Caldwell, 1155 Bloomfield Ave, West Caldwell, NJ 07006, 973-287-4050. What's sad is Toyota used to rank at the top of best customer service. I'm guessing most of the problems are just after the 9 years, calculated to guarantee fixing the problem to as few people as possible. THERE'S NO EXTENSION AND TOYOTA WON'T HELP. I TRIED AND WAS TOLD ALL DEALS EXPIRED AND TO HELP ONE WOULD MEAN THEY'D HAVE TO HELP ALL. WE'RE ON OUR OWN. Hoping that Toyota has released a solution to the dangerous and consumer related problem related to the failing Combination Meter. The previous ext. Warranty was only good for 9 years from date of first use which did not help many drivers. Super negligent and ripe situation for class action lawsuits not to mention many potentially fatal accidents on the roads. Toyota has denied fixing this problem even Toyota knows this is on going problem. As a government official please try to help me resolve this issue as this is a major concern for many millions of drivers which Toyota need to resolve this. Please INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (
The inverter water pump failed while I was driving 50mph, it caused the car to stop working and the brakes malfunctioned as well. When I tried to hit the brakes I had to hit them a lot harder and it still acted like it wasn’t going to stop. I was lucky enough that the light up ahead was still green and the cars in front of me started going forward.
DASHBOARD SPEEDOMETER, FUEL GAUGE, HEADLIGHT INDICATORS, TRANSMISSION STATUS, CRUISE CONTROL DO NOT SHOW, ARE NOT LIT UP. BACKUP CAMERA DOES NOT WORK NOR DO THE BACK-UP LIGHTS. THIS OCCURED AFTER THE AUXILIARY BATTERY WAS REPLACED AND THE DASHBOARD LIGHTS AND BACKUP CAMERA WILL OCCASSIONALLY SPONTANEOUSLY RETURN WHEN THE CAR HAS NOT BEEN DRIVEN FOR A WEEK OR LONGER BUT THEN WILL GO OUT NEXT TIME THE CAR IS TURNED OFF. THERE ARE PROBLEMS WITH THE CAR TURNING OFF CONSISTENTLY AND AT TIMES THE START BUTTON NEEDS TO BE MANUALLY DEPRESSED FOR 5+ SECONDS TO SHUT DOWN.
MY VIN NUMBER SAYS ITS A 2008, IT IS A 2011, PRIUS MY BRAKE BOOSTER PUMP WENT OUT AND LOCKED MY BREAKS. I ENDED UP ON SIDE WALK. CALLED DEALER SAID IT WAS DANGEROUS TO DRIVE. IT APPEARS THAT THERE IS A RECALL/CLASS ACTION. COSTING ME $1400.00 FOR A NEW SYSTEM. IT WAS IN MOTION.
INSTRUMENT CLUSTER IN MY 2008 TOYOTA PRIUS COMPLETELY WENT DARK WHILE DRIVING FROM PHOENIX TO MY HOME IN TUCSON. I WAS TRAVELLING ON I-10 AT A SPEED OF APPROXIMATELY 70MPH. TERRIBLY FRIGHTENING WHEN ALL GAUGES FAIL AT THE SAME INSTANT. THIS HAPPENED IN JAN 2021. SPEEDOMETER, FUEL GAUGE, HEADLIGHT INDICATORS, PRNDL, LCRUISE CONTROL, LIGHTS THAT INDICATE ENGINE EMERGENCIES DO NOT LIGHT. BACK-UP CAMERA DOES NOT WORK NOR DO THE BACK-UP LIGHTS. THESE ALL ARE EXTREMELY DANGEROUS SAFETY ISSUES. HAVING RESEARCHED THIS PROBLEM IT IS EVIDENT THAT TOYOTA KNEW ABOUT THIS PROBLEM AS THEY HAVE RECALLED THOUSANDS OF PRIUS' FOR THIS ISSUE. THEY ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE BUT MINE EXPIRED BEFORE I PURCHASED THIS VEHICLE IN FEBRUARY, 2020. I FIRMLY AM CONVINCED THAT TOYOTA SHOULD HONOR THE WARRANTY FOR THIS DANGEROUSLY COMMON FAILURE WHICH HAPPENS TO MANY DIFFERENT MODEL YEAR OF THE PRIUS. IT'S, IN FACT, IRRESPONSIBLE OF TOYOTA TO NOT REPAIR THESE VEHICLES AS THEY HAVE KNOWN HOW MASSIVELY PREVALENT THESE FAILURES ARE. THE LOCAL TOYOTA DEALERS IS CHARGING OVER $1000.00 TO FIX THE PROBLEM. I, FOR ONE, CANNOT AFFORD SUCH A COST FOR A MALFUNCTIONING, CRITICAL FOR SAFELY OPERATING THEIR PRODUCT, THAT SHOULD BE REMEDIED INTO PERPETUITY, SINCE THEY HAVE UNQUESTIONABLY BEEN FULLY AWARE OF THE PROBLEM AND IT'S SEVERITY. I SHOULD NOT BE EXCLUDED FROM REPAIR SIMPLY BECAUSE THE FAILURE HAPPENED LATER IN THIS PARTICULAR VEHICLE THAN OTHERS.
HI I HAVE A 2004-2009 PRIUS THAT EXPERIENCED A BRAKE ACTUATOR FAILURE. COME TO FIND OUT THIS IS A RECALLED PART, I WOULD LOVE TO SPEAK TO SOMEONE ABOUT GETTING THIS REMEDIED AS IT IS A $3,000 FIX.
MY 2008 TOYOTA PRIUS BRAKE SYSTEM IS VERY DANGAROUS ,ON THE HI WAY SPEED OF 55 I PUSH THE BRAKE SOFTLY ,OUT OF SADDEN CAR STARTED ACTING LIKE A WILD HORSE SLIPPING TO THE LEFT AND RIGHT AND I AM AN EXPERIENCED DRIVER ON ICE,I LIVED IN M ICHIGAN FOR A LONG TIME ,SO I SURVIVED , AND ALL DRIVERS AROUND ME STOPPED AND THERE WAS NO ACCIDENT, I AM AFRAID DRIVING THAT CAR,I HAVE CALLED TOYOTA DEALER, SEEMS LIKE USE TO BE A RECALL BUT THEY HAVE SOME HESITIONS TO ACCEPT THE FAULTY,DANGAROUS BRAKE SYSTEM,I AM GOING TO COMPLAIN TO THE CEO OF THE COMPANY.GOD HELP ME,I WAS LUCKY MY FAMILY AND I SURVIVED ,MY MESSAGE TO THE TOYOTA PRIUS OWNERS IS PLEASE DOUBLE CHECK YOUR VIN NUMBER AND RECALLS,AND INSIST TO FIX THIS COMMON DEFECT ON TOYOTA PRIUS ,BY THE DEALER WITH NO CHARGES.VERY VERY UNSFE BRAKE SYSTEM. AND MY INSTRUMENT LIGHTS ARE ON AND OFF I CAN NOT SEE THE SPEED AND THE ODOMETER AND THE GAS INDICATOR,I HEARD IT WAS A RECALL BUT THE DEALERSHIP DID NOT ACCEPT IT. IF I WANT TO FIX THESE FAULTY DEFECTIVE PARTS WOULD COST ME OVER 4000 DOLLARS,TOYOTA IS RESPONSIBLE,I BELEIVE SHOULD AND MUST FIX IT FOR FREE VALUNTARLY ,
MY BRAKE, ABS, VSC, AND (!) LIGHTS ARE ON. THE BRAKES WORK AT ROUGHLY 10% STOPPING POWER. MAKES AN AWFUL BUZZING NOISE WHEN THE BRAKES ARE APPLIED AND THE WARNING CHIME IS ON CONSTANTLY THE HIGH PITCH RING IS UNBEARABLE. I CALLED MY LOCAL TOYOTA SERVICE DEALER AND WAS TOLD THE CHAMPAGNE ENDED NOV 30TH 2017. *TR
MY PRIUS RECALL THE ABS SYSTEM. BUT I AM NO RECEIVE ANY LETTER.TOYOTA DOES NOT SEND LETTER.
FOR THE PAST YEAR SINCE I'VE HAD THE VEHICLE THE CAR ACCELERATES INSTEAD OF SLOW DOWN IF I HIT A BUMP OR BEFORE I STEP ON THE BREAK IT SPEED UP AND SLIPS INSTEAD OF SLOW DOWN.
MY 2008 TOYOTA PRIUS SHUT OFF WHILE I WAS DRIVING ON THE ROAD I COULD'VE INVOLVED IN BIG ACCIDENT IF I WAS ON A HIGHWAY THE WAY IT SHUTDOWN WITHOUT ANY WARNING SIGN. IT JUST SUDDENLY STOPPED
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE OBSTRUCTION CONTROL WARNING INDICATOR ILLUMINATED INTERMITTENTLY AND CAUSED THE EMERGENCY BRAKE TO ENGAGE. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO SOUTH DADE TOYOTA (29330 S DIXIE HWY, HOMESTEAD, FL 33033, (786) 465-7908) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
MY CAR HAS BEEN HAVING THIS ISSUE WITH BRAKING AND DASHBOARD LIGHTS WITH 'BRAKES, ABS, VSC. HAVE TAKEN IT TO THE DEALER AND HAVE SPENT THOUSANDS OF DOLLARS ALREADY. REPLACED THE BRAKE SYSTEM (PADS, DRUMS, ETC..), CATALYTIC CONVERTER, HYBRID BATTERY. EVERY TIME I DRIVE OUT OUT OF THE DEALER 'ALL IS GOOD' AS CODES WERE CLEARED BUT A FEW MONTHS AFTER, THE LIGHTS ARE ON AGAIN. THESE ISSUES HAVE CAUSE ARE CAUSING MY CAR TO BE ACTING UP WHILE DRIVING AND TRYING TO BREAK AT STOP SIGNS AND CROSSING LIGHTS BY DELAYING TO STOP ON TIME. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY TOYOTA IN ASSISTING US WITH REPAIRS. UNLESS THEY'LL WAIT FOR A TRAGEDY BEFORE DOING SOMETHING ABOUT IT. HAVE CALLED THE DEALER AND THEY ALWAYS SAY 'IT COULD THIS' OR 'IT COULD BE THAT'. SO FAR THE REPAIRS THEY HAVE DONE IS SUPPOSED TO FIX THE CURRENT ISSUE WITH BREAKS, LIGHTS ON THE DASHBOARD BUT NOW ABS CAN BE RELATED TO THE ACTUATOR AND THAT WILL COST ME AROUND $3,000! WHICH I CANNOT AFFORD ANYMORE. MY CAR IS PAID FOR AND I'VE SPENT ALMOST $7,000 IN 'REPAIRS' AND OF COURSE ALL VEHICLE'S WARRANTEES HAD EXPIRED WHEN I TOOK IT IN. IN REVIEWING MULTIPLE COMPLAINTS, THIS SEEMS TO BE AN ISSUE WITH THESE ABS AND VSC PROBLEMS AND THERE SHOULD BE SOME TYPE OF RECALL TO FIX THEM, OTHERWISE AS CUSTOMERS WE'RE LOSING FAITH IN TOYOTA AND/OR THEIR DEALERS. I LOVE TOYOTA CARS BUT GOING THROUGH THESE EXPERIENCES WITH COSTLY REPAIRS MAY CHANGE MY MIND IN GOING WITH ANOTHER BRAND.
WAS PARKED IN LINE TO PICK UP CHILD FROM SCHOOL. TURNED CAR ON AND PUT IT ON DRIVE, MOVED SLOWLY WHEN PARKING BRAKE LIGHT, ABS WARNING LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AND THEN MY BRAKES WENT LIMP. HAD TO PUSH ALL THE WAY TO THE FLOOR AND STOPPING WAS STILL HARD TO DO. ALMOST HIT THE CAR IN FRONT OF ME WHEN SUDDENLY ALL LIGHTS WENT OFF AND BRAKES JERKED TO A SUDDEN STOP. I'M TERRIFIED TO DRIVE MY CAR AT FASTER SPEED KNOWING MY BRAKES BASICALLY WENT OUT. PRETTY SURE IT'S FAILING BRAKE ACTUATOR AND TOYOTA KNOWS ABOUT THIS PROBABLY BUT DIDN'T DO A RECALL ONLY EXTENDED WARRANTIES... I DIDN'T OWN THE CAR WHEN THOSE WARRANTIES WE'RE GOING ON IN 2016. HEADLIGHTS ALSO WILL RANDOMLY TURN OFF AND I HAVE TO TURN THEM OFF AND BACK ON CONSTANTLY DRIVING AT NIGHT.
SECOND GENERATION TOYOTA PRIUS (MODEL YEARS 04-09, AN ESTIMATED 669,700 VEHICLES, TOYOTA HIGHLANDER 06 ~66,200 VEHICLES (AND LEXUS MODELS~196,000 VEHICLES) HAVE A KNOWN DEFECTIVE BRAKE POWER BOOSTER KNOWN AS BRAKE ACTUATOR ASSEMBLY. TOYOTA PUBLISHED TSB 0032-16. THE BRAKES FAIL. TOYOTA DENIED TO REMOVE THE KNOWN FAULTY PART IN 2016 BECAUSE THE PART HAD NOT ESTABLISHED SYMPTOMS YET AND VEHICLE WAS OVER 175,000 MILES. 5/24/2019 WHILE IN MOTION ON INTERSTATE 77, THE YELLOW ANTI-LOCK BRAKE SYSTEM ABS, THE ELECTRONIC VARIABLE SPEED CONTROL VSC (TRACTION) , THE ELECTRONIC CONTROLLED BRAKE ALERT LAMPS ILLUMINATE. THE HYBRID PROPULSION SYSTEM FAILS BECAUSE THE POWER BRAKES DO NOT REGENERATE ELECTRICITY TO CHARGE THE HYBRID BATTERY FUEL CELLS. TURNING THE HYBRID VEHICLE INTO A PLAIN GAS POWERED VEHICLE WITH FAULTY BRAKES. THE POWER BRAKE SYSTEM CREATES A THUMPING VIBRATION SOUND DUE TO THE PRESSURE INSIDE THE ACTUATOR IS NOT RETAINING/HOLDING PRESSURE. I ASKED LOCAL O'REILY'S TO SCAN VEHICLE, READING CODES BRAKE ACTUATOR FAILURE. REPORTED TO TOYOTA DEALERSHIP 5/30/2019 WITH YELLOW WARNING LAMPS ENGAGED AND WITH KNOWLEDGE OF CODES. CHARGED $150.09 TO VERIFY CODES THAT I RETRIEVED IN 3 MINUTES AND ESTIMATE $2938.47 TO REPLACE KNOWN FAULTY PART. I CONTACTED TOYOTA NATIONAL -1906030924.TOYOTA NEEDS TO OWN THIS RECALL. RECALL THE FAULTY PART KNOWN TO FAIL IN 2016. TOYOTA AWARE OF PART FAILURE, TO SUCH EXTENT, TOYOTA DISCONTINUED THIS BRAKE ACTUATOR AND REDESIGNED FOR GENERATION 3 2010-. TOYOTA HAS UPDATED THE REPLACEMENT PART WITH NEW PART #S. HOW MANY VEHICLES ARE CURRENTLY ON HIGHWAYS WITH THIS KNOWN FAULTY SYSTEM, ENDANGERING ALL VEHICLES IN PROXIMITY? THIS IS A NATIONAL ISSUE. A SAFETY ISSUE. NEEDS IMMEDIATE ATTENTION, PLEASE. I PURCHASED NEW UPDATED PART, DROVE TO TAMPA, FLORIDA TO HAVE INSTALLED BY PROFESSIONAL INSTALLER.
THE SPEEDOMETER DOES NOT DISPLAY WHEN TURNING ON THE CAR. I FIGURED OUT THAT BY UNPLUGGING THE BATTERY IN THE BACK IT WOULD SOMETIME BRING IT BACK ON. NOW IT ONLY COMES ON EVERY ONCE IN A WHILE, IT'S NO LONGER KEEPING TRACK OF MILES WHEN NOT ON, AS WELL AS THE FUEL GAUGE IS NOT KEEPING TRACK OF GAS AND HAVE RAN OUT TWICE BECAUSE IT STATED HALF FULL.
WHILE DRIVING ON THE HIGHWAY THE ABS, VSC, AND (!) LIGHTS CAME ON. THE BRAKE PEDAL BECAME HARD, AND I HAD TO PUSH INCREDIBLY HARD TO SLOW THE VEHICLE. AFTER HAVING THE CODES READ AND RESETTING THE ABS, VSC, (!) LIGHTS, THE BRAKES WORKED AGAIN UNTIL THE LIGHTS CAME ON AGAIN AFTER ABOUT 50 MILES. THE CODES HAVE READ "ACCUMULATOR PRESSURE FAULT".
FOR SEVERAL YEARS OUR TOYOTA PRIUS HAS EXHIBITED THE FOLLOWING ISSUE: INTERMITTENTLY, AND WITHOUT WARNING, WHEN YOU START THE CAR THE DASHBOARD DOES NOT LIGHT. AS A CONSEQUENT, YOU CANNOT NOT SEE THE SPEED YOU'RE DRIVING AT, THE FUEL LEVEL OF THE CAR, ANY WARNINGS SUCH AS CHECK ENGINE, LOW TIRE PRESSURE ETC, AND YOU'RE NOT ABLE TO USE A NUMBER OF OTHER IMPORTANT FEATURES SUCH AS CRUISE CONTROL. IN ADDITION, YOU ARE NOT ABLE TO TURN OFF THE CAR WHEN YOU REACH YOUR DESTINATION. BECAUSE YOU CANNOT TURN OFF THE CAR, YOU CANNOT LOCK IT. UNDISCLOSED TO CUSTOMERS, THERE HAS BEEN FOR SEVERAL YEARS AN EXTENDED WARRANTY BEING OFFERED BY TOYOTA, TO THE DEALERSHIPS, TO FIX THIS PROBLEM (WARRANTY POLICY BULLETIN, POL 12-05). THIS INFORMATION IS PROVIDED ONLY TO DEALERSHIPS. AS I CUSTOMER, I NEVER RECEIVED INFORMATION ABOUT THIS EXTENDED WARRANTY. I ONLY FOUND OUT ABOUT IT VIA OTHER CUSTOMERS. OUR LOCAL TOYOTA DEALERSHIP (TOYOTA OF OLYMPIA) HAS REFUSED TO APPLY THE EXTENDED WARRANTY AND FIX THE PROBLEM. WE CONTACTED THE DEALERSHIP SEVERAL YEARS AGO ABOUT THE ISSUE, WHICH THEY HAVE A RECORD OF. TOYOTA CUSTOMER SERVICE ALSO REFUSES TO HELP US GET THIS ISSUE FIXED AND APPLY THE EXTENDED WARRANTY. THE CASE NUMBER WITH CUSTOMER SERVICE IS 1812072507. BOTH TOYOTA AND THE DEALERSHIP STATE THAT THE CUSTOMER MOST REPLICATE THIS INTERMITTENT ISSUE TO A DEALERSHIP MECHANIC BEFORE EITHER ENTITY WILL AUTHORIZE FIXING THE ISSUE. SEVERAL WEEKS OR MONTHS MAY GO BY BEFORE THE ISSUE APPEARS AND IT APPEARS ONLY FOR AN UNPREDICTABLE DURATION BEFORE "GOING AWAY", SO THIS IS AN IMPOSSIBLE BURDEN OF PROOF FOR THE CUSTOMER -- THE CUSTOMER HAS TO TAKE THE CAR TO A DEALERSHIP AT THE MOMENT THE INTERMITTENT ISSUE OCCURS, AND MUST ARRIVE AT THE DEALERSHIP AND GET THE MECHANIC TO IMMEDIATELY DROP THEIR OTHER WORK IN ORDER TO HOPEFULLY WITNESS THE ISSUE BEFORE IT "GOES AWAY".
ON FRIDAY, NOVEMBER 2, 2018. THE BRAKE LIGHT AND LIGHTS FOR ABS AND VSC CAME ON, I BROUGHT IT ON TO A TOYOTA DEALERSHIP SERVICE CENTER. HE IMMEDIATELY TOLD ME WITHOUT INSPECTING IT THAT IT WOULD BE A VERY COSTLY REPAIR. I RECEIVED A PHONE CALL AFTER THEY RAN DIAGNOSTIC TEST AND HE CONFIRMED IT WAS THE ABS ACTUATOR THAT NEEDED REPLACEMENTS AT A COST OF $2500. AND THEN TOLD ME THAT THERE WAS A WARRANTY ENHANCEMENT BUT THAT IT EXPIRED IN JUNE OF 2018. THE TECH ALSO TOLD ME THAT IT WAS NO HELP TO CALL TOYOTA TO REQUEST REPAIR BECAUSE THEY WOULD NOT BE WILLING TO DO IT. THERE SEEMS TO BE SO MANY TOYOTA PRIUS OWNERS WHO ARE STUCK BECAUSE TOYOTA IS UNWILLING TO REPAIR THE ISSUE WITH THE ACTUATOR AND SHOULD DO REGARDLESS OF THE LIMIT ON WARRANTY OR JUST LIFT THE LIMIT ON THE WARRANTY. MY VEHICLE ONLY HAS 100K AND I SHOULD NOT HAVE TO BE PAYING $2500 TO REPLACE A FAULTY PART ON THE CAR THAT TOYOTA IS FULLY AWARE OF.
DRIVING ON CITY STREET WHILE VERY RAINY OUTSIDE, DROVE THROUGH A PUDDLE AND FELT THE BRAKES LOOSEN, ALL THE WARNING LIGHTS CAME ON AND WOULDN'T TURN OFF. ANTI-LOCK BREAKING SYSTEM WAS OFFLINE. TOOK TO TOYOTA DEALERSHIP, MECHANICS SAID THE ABS IS NOT COMMUNICATING WITH THE COMPUTER AND IT WOULD BE $2800.00 TO FIX. BREAKS FEEL LOOSE AND ARE NOT AS RESPONSIVE ANYMORE.
TOYOTA HAS ACKNOWLEDGE AN ISSUE WITH ITS COMBINATION METER IN THE 2004-2009 TOYOTA PRIUS BUT HAS NOT RECALLED THE ISSUE AND INSTEAD WANTS PAYMENT TO FIX THE PROBLEM. TOYOTA HAS DOCUMENTED THIS UNDER THE TOYOTA SERVICE BULLETIN T-SB-0172-09: "SOME 2004-2009 MODEL YEAR PRIUS VEHICLES MAY EXPERIENCE AN INTERMITTENT CONDITION WHERE THE COMBINATION METER DISPLAY WILL NOT ILLUMINATE IN COLD WEATHER CONDITIONS. AN UPDATED COMBINATION METER ECU IS NOW AVAILABLE TO CORRECT THIS CONDITION" TOYOTA OFFERED A 3 YEAR WARRENTY WINDOW FOR THIS BUT BEING OUTSIDE THIS THEY WANT ALMOST $1000 TO FIX THIS. THIS ISSUE STOPS THE SPEEDOMETER FOR ILLUMINATING WHICH CREATES A SAFETY HAZARD WHEN GAUGING THE CORRECT SPEED FOR THE ROAD AND CONDITIONS.
POWERED ON VEHICLE IN DRIVEWAY AND WHILE THE CAR WAS STILL IN PARK AND THE BRAKE PEDAL ENGAGED, THE CAR ROLLED OUT OF THE DRIVEWAY. I APPLIED ADDITIONAL PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE FROM ROLLING OUT. A WEEK LATER, THE INSTRUMENT PANEL WARNING LIGHTS FOR ABS, VSC, BRAKE SYSTEM AND BRAKE ILLUMINATED DUE TO INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY. TOYOTA STATED THE VEHICLE IS OUTSIDE OF THE EXTENDED WARRANTY FOR THIS KNOWN ISSUE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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