RoadVitals

2009 Toyota Prius Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
61
Latest Apr 2, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 502 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2009 Toyota Prius submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 61 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 61, in the owner's own words

Driver assistanceElectricalEngine
Filed Apr 2, 2025

Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.

NHTSA ID
11652330
Incident
Feb 11, 2025
BrakesElectrical
Filed Feb 14, 2025

The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, extra effort was needed to stop the vehicle while depressing the brake pedal. In addition, the contact stated that the instrument panel intermittently went blank and failed to operate as needed. The vehicle was taken to an independent mechanic where the contact was informed that the ABS and the instrument cluster needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.

NHTSA ID
11642706
Incident
Jul 1, 2024
Mileage
157,000 mi
Electrical
Filed May 23, 2024

The contact owns a 2009 Toyota Prius. The contact stated that the instrument cluster was intermittently inoperable. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated that the vehicle would fail to start or to turn off intermittently while pressing the Push to Start button. The contact stated that the vehicle would respond as needed after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that the instrument panel combination meter had failed and needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZTV and referred the contact to the dealer for the repair. The dealer was contacted and informed the contact that the repair could not be covered under Toyota Campaign Number: ZTV. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,532.

NHTSA ID
11590307
Incident
May 23, 2022
Mileage
167,532 mi
BrakesElectrical
Filed Aug 15, 2023

The hybrid water pump failed/ aka the inverter coolant pump. This was recalled years ago and has failed again. The previous owner of my car replaced it in 2013, so Toyota is refusing to replace it again, despite the fact that the part is faulty and has compromised the safety of my vehicle. This issue was diagnosed by a mechanic yesterday, error code P0A93. The master warning light, check engine light, brake light came on. The AC stopped working. The brakes nearly gave out on me driving on a bridge in New York City. This part was recalled. Toyota refuses to honor the recall a second time. They clearly did not properly engineer this part! It failed again! They should be responsible for fixing this issue.

NHTSA ID
11538564
Incident
Aug 14, 2023
ElectricalPowertrain (other)
Filed Jan 3, 2022

The car stopped moving while I was driving. The engine is functional but it will not engage the drivetrain. The dashboard lights up intermittently. Most of the time the dash is dark. The local Toyota dealer will not take this car into the service department since it is over 10 years old and the dealer has not done all the regular servicings of the car. So I can not drive it.

NHTSA ID
11445914
Incident
Dec 21, 2021
Electrical
Filed Nov 2, 2021

The contact owns a 2009 Toyota Prius. The contact stated that while operating the vehicle, the instrument panel lights would turn off and no instrumentation could be accessed or read. The failure was intermittent, and finally got it to shut off after trying many different things. Consumer had a hard time turning off the car. The cause of the failure was not determined but the contact was informed that a manufacturer’s extended service which addressed the failure was available from the manufacturer. The manufacturer and dealer were contacted but no assistance was offered. The failure mileage was 215,000.

NHTSA ID
11439079
Incident
Jan 10, 2021
Mileage
215,000 mi
ElectricalEngineFuel system
Filed Jun 15, 2021

My 2009 Toyota Prius abruptly lost power while driving. The electrical system turned off and the vehicle stalled while going 50 mph on a 2-lane parkway. While I was able to put my hazard lights on and steer the vehicle, I had no other control and was at a high risk of a crash. There's no emergency lane and few areas wide enough to pull over on the parkway. I was forced to coast the vehicle until I could pull off the parkway onto a patch of grass off the busy road. There were no warnings, messages, or other symptoms of the problems prior to failure. I had plenty of gasoline in the tank, so it wasn't due to a lack of fuel. The car would not start after pulling over and I had to get towed. After researching the issue, it sounds very similar to the safety recall involving certain 2013-2015 Model Year Prius and 2014 – 2017 Model Year Prius v in the United States, the press release for which was published on June 24 2020: https://tinyurl.com/4mrnz9nr Furthermore, the Los Angeles Times wrote an article on April 23 2018 about a similar issue, referring to a recall in 2014 which was intended to fix overheating problems in the 2010-204 Prius inverter. Those recall documents suggest that Toyota has been tracking this issue with the inverter since 2011. https://tinyurl.com/afwvt2sc A sudden power loss is generally considered a serious safety defect. I could have gotten into a serious car accident today and injured myself or other drivers. The 2009 Toyota Prius model had a recall issued on recall date: 11/14/2012 under NHTSA Campaign ID: 12V536000, referring to a "short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash." At this time, I don't believe Toyota has conducted due diligence into ensuring the safety of the 2009 Toyota Prius model. The vehicle has not yet been inspected by the manufacturer or insurance reps.

NHTSA ID
11421092
Incident
Jun 15, 2021
ElectricalEngine
Filed Oct 19, 2020

WE HAVE A 2009 PRIUS WHICH STALLED ON THE FREEWAY AS MY HUSBAND WAS DRIVING IT YESTERDAY (10/16/2020). LUCKILY, EVEN THOUGH IT WAS A BUSY AUSTIN FREEWAY, MY HUSBAND WAS ABLE TO MANEUVER IT TO THE SHOULDER AND CALL AAA TO TOW THE CAR TO THE SERVICE STATION. ON INSPECTION, WE WERE TOLD THAT THE REASON FOR THE STALL WAS THE FAILURE OF THE INVERTER DRIVE PUMP ALONG WITH THE 12V BATTERY ON BOARD. THIS CAR WAS PART OF THE RECALL FOR THE INVERTER DRIVE PUMP AND THAT WAS REPLACED BY AN AUTHORIZED TOYOTA SERVICE CENTER IN 2013 FOR A SIMILAR ISSUE. ON THE OCT 16TH, 2020, THERE WERE NO WARNING LIGHTS - NO ENGINE CHECK LIGHT AND NOT EVEN THE 'MAINTENANCE REQUIRED' LIGHT - THE CAR TURNED ON JUST FINE, MY HUSBAND WAS ABLE TO DRIVE IT 5 MILES TO THE FREEWAY, GET ON THE FREEWAY AT 60 MPH AND DRIVE A FEW MILES ON IT BEFORE LOSING ALL POWER IN THE CAR. THE SERVICE TECH INFORMS US THAT THE INVERTER PUMP CAN BREAK DOWN DUE TO JUST REGULAR DRIVING - BUT THERE WAS ZERO INDICATION THAT THIS UNIT, WHICH APPARENTLY IS CRUCIAL TO THE CAR WHILE BEING DRIVEN, WAS IN ANY DANGER OF IMMINENT FAILURE. I DO NOT KNOW IF THIS PART IS EXAMINED OR SERVICED AS PART OF REGULAR MAINTENANCE, BUT NO WARNINGS WERE RAISED WHEN THIS CAR WAS LAST SERVICED, AT AN AUTHORIZED TOYOTA SERVICE STATION IN DEC OF 2019.

NHTSA ID
11365178
Incident
Oct 16, 2020
Electrical
Filed Aug 25, 2020

THE AM2 FUSE RANDOMLY SHORTED, AND WHEN REPLACED KEEPS SHORTING, AS CONSISTENT WITH THE PREVIOUS RECALL FOR THE 2ND GENERATION TOYOTA PRIUS' INVERTER COOLANT PUMP.

NHTSA ID
11351264
Incident
Aug 24, 2020
Mileage
147,000 mi
Electrical
Filed Jun 29, 2020

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT THE MEDIA HOME SCREEN FAILED TO FUNCTION AS DESIGNED DUE TO FREQUENT GLITCHES. SEVERAL OTHER ELECTRICAL FEATURES WERE ALSO INOPERABLE INCLUDING THE BACK CAMERA DUE TO THE FAILURE. THE CONTACT CALLED EDDY'S TOYOTA OF WICHITA (7333 E. KELLOGG DR, WICHITA, KS 67207, (316) 652-2222) WHERE HE WAS INFORMED THAT THE HOME SCREEN NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT REPLACING THE MEDIA HOME SCREEN MAY NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER VIA EMAIL HOWEVER, A RETURN RESPONSE WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA ID
11331570
Incident
Feb 1, 2019
Mileage
170,000 mi
Electrical
Filed May 6, 2019

2009 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO DAMAGED INVERTER. *LD *JS THE CONSUMER STATED WHILE DRIVING THE VEHICLE BEGAN TO LOSE POWER AND WARNING LIGHTS FLASHED ON THE DASHBOARD. *JS

NHTSA ID
11204613
Incident
Jan 1, 2016
Electrical
Filed Apr 14, 2019

THE MULTI-FUNCTION DISPLAY (MFD) STOPPED WORKING AROUND 200K. AT FIRST, THE SCREEN WOULD NOT RESPOND TO TOUCH, THEN IT WOULD FREEZE OR APPEAR FUZZY, THEN THE DISPLAY HAD STATIC OR WOULD GO ON AND OFF, NOW IT IS JUST BLACK, WITH THE RARE INCIDENT (EVERY COUPLE OF MONTHS, USUALLY WHEN IT IS COLD OUTSIDE) WHERE THE MFD DISPLAYS A WHITE SCREEN OR GRAY SCREEN WITH LINES THROUGH IT. AS MANY OF THE VEHICLES FEATURES (REAR CAMERA, A/C, RADIO, ODOMETER, MILEAGE, ETC.) ARE CONTROLLED THROUGH THE MFD, I HAVE BEEN UNABLE TO UTILIZE THESE FEATURES. ON OTHER MESSAGE BOARDS (PRIUSCHAT) THIS APPEARS TO BE A RATHER COMMON PROBLEM AND SHOULD WARRANT SOME SORT OF CORRECTIVE ASSISTANCE FROM THE MANUFACTURE.

NHTSA ID
11196161
Incident
Mar 1, 2018
Mileage
200,000 mi
BrakesElectrical
Filed Dec 12, 2018

OUR PRIUS STARTED MAKING THIS NOISE RECENT... 4 SECONDS OF SPINNING CLICKING, THEN QUIET FOR 5 SECONDS THEN REPEAT. HAPPENS WHILE DRIVING, WHILE PARKED AND I JUST WENT OUT THERE WITH MY KEYS IN MY POCKET AND OPENED THE DOOR AND IT STARTED MAKING THE NOISE WHEN THE ENGINE STARTS...SO DOES THE RATTLING AND KNOCKING SOUNDS. WHEN I HIT ON BRAKE, THE BRAKE MAKES VERY ANNOYING NOISE.

NHTSA ID
11161023
Incident
Nov 30, 2018
Mileage
100,000 mi
BrakesElectrical
Filed Dec 7, 2018

OUR PRIUS STARTED MAKING THIS NOISE RECENT... 4 SECONDS OF SPINNING CLICKING, THEN QUIET FOR 5 SECONDS THEN REPEAT. HAPPENS WHILE DRIVING, WHILE PARKED AND I JUST WENT OUT THERE WITH MY KEYS IN MY POCKET AND OPENED THE DOOR AND IT STARTED MAKING THE NOISE WHEN THE ENGINE STARTS...SO DOES THE RATTLING AND KNOCKING SOUNDS. WHEN I HIT ON BRAKE, THE BRAKE BOOSTER MAKES VERY ANNOYING NOISE.

NHTSA ID
11156702
Incident
Nov 30, 2018
Mileage
100,001 mi
ElectricalEnginePowertrain (other)
Filed Oct 30, 2018

COMPLETE SHUTDOWN OF PRIUS AUTOMOBILE WITH NO WARNING WHILE IN MOTION ON A CITY STREET. ROLLED TO A STOP IN SAFE AREA. NOTHING WORKED EXCEPT EMERGENCY BLINKERS. NO INSTRUMENTATION OR WARNING LIGHTS APPEARED. THE CAR WAS LOCKED IN FWD PARK AND COULD NOT BE TOWED BY FLATBED TOW TRUCK AS THERE IS NO OVERRIDE. LIFT TOW TRUCK WAS USED TO GET TO DEALER. DIAGNOSED AS MELTED HYBRID INVERTOR PUMP. DEALER REPLACED PUMP AND FUSE FOR A $641.47 COST TO ME. IF THIS HAD HAPPENED ON A HIGHWAY/FREEWAY IT WOULD HAVE BEEN A DISASTER. THE COMPLETE LOSS OF POWER WITHOUT WARNING AT FREEWAY SPEED COULD VERY EASILY ENDED UP AS A MULTIPLE CAR PILE UP. JUST THE THOUGHT OF CROSSING MULTIPLE LANES IN TRAFFIC WITH NO POWER, JUST ROLLING, MAKES ME THINK IT'S TIME TO GET RID OF THIS CAR.

NHTSA ID
11144121
Incident
Oct 6, 2018
Mileage
88,604 mi
ElectricalExterior lighting
Filed Oct 11, 2018

MY HEADLIGHTS KEEP RANDOMLY TURNING OFF ON THEIR OWN WHILE PARKED OR DRIVING, IN THE DARK OR THE LIGHT. TO TROUBLESHOOT I HAVE REPLACED THE HEADLIGHTS AND TIGHTENED THE WIRE CONNECTIONS, BUT THE PROBLEM CONTINUES. ONLY TURNING THE HEADLIGHTS OFF AND BACK ON SEEMS TO TEMPORARILY FIX THE PROBLEM...UNTIL THE NEXT TIME IT TURNS ITSELF OFF. I HAD A SIMILAR PROBLEM WITH MY HONDA PILOT 2005 A FEW YEARS AGO AND THERE WAS A SAFETY RECALL ON THE HEADLIGHT WIRE HARNESS KIT THAT WAS CORRODED FROM HUMIDITY AND OVERHEATING AND FAILING. THIS HAS NOW HAPPENED DOZENS OF TIME ON MY PRIUS, MOSTLY AFFECTING THE LEFT HEADLIGHT ONLY, BUT A COUPLE TIMES ON BOTH HEADLIGHTS.

NHTSA ID
11139674
Incident
May 1, 2018
Mileage
120,000 mi
BrakesElectricalEngine
Filed Sep 21, 2018
Fire reported

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT A WARNING INDICATOR FLASHED ON THE INSTRUMENT PANEL REGARDING THE BRAKE SYSTEM WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE EXHAUST SYSTEM. THE CONTACT INSPECTED THE VEHICLE AND FOUND A LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO SALINAS TOYOTA (700 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-0700) WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL BRAKE FLUID LEAK; HOWEVER, THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER WARRANTY CAMPAIGN. THE MANUFACTURER INDICATED THAT THE OBT2 SENSOR DID NOT SHOW THE SPECIFIC DIAGNOSTIC TROUBLE CODE (DTC) TO RECEIVE THE BRAKE ACTUATOR REPLACEMENT COVERED BY THE CAMPAIGN. THE DEALER AND THE MANUFACTURER REFUSED TO HONOR THE WARRANTY CAMPAIGN FOR DTC NUMBER: C1240. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *TT CONSUMER STATED SMOKE STARTED COMING UNDER THE HOOD. NOTICED FLUID DRIPPING FROM ENGINE ONTO THE EXHAUST PIPE. DEALER DETERMINED IT WAS NOT AN OIL LEAK BUT EMPTY BRAKE RESERVOIR. UPDATED 11/27/18*JB

NHTSA ID
11130560
Incident
Sep 15, 2018
Mileage
115,000 mi
ElectricalExterior lighting
Filed Sep 10, 2018

2009 TOYOTA PRIUS DRIVER SIDE HEADLIGHT KEEPS GOING OUT, IT WORKS WHEN YOU TURN ON THE VEHICLE, AND THEN IT GOES OUT, I HAVE CHANGED THE BULB, AND ALSO CHANGE THE BALLAST, BUT NO LUCK, I GOT THE WARNING 3 DAYS AGO, AND NOW IF I GET PULLED OVER, I WILL GET THE TICKET,

NHTSA ID
11128456
Incident
Sep 2, 2018
BrakesElectrical
Filed Jun 4, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY THREE OTHER TIMES. THE CONTACT ALSO STATED THAT THE BRAKES SEIZED WHILE DRIVING THROUGH A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (T-SB-0032-16) IN REFERENCE TO THE ABS ACTUATOR, BUT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 1806043060 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 183,483.

NHTSA ID
11099817
Incident
Jun 1, 2018
Mileage
183,483 mi
ElectricalExterior lighting
Filed Apr 12, 2018

RIGHT HEADLIGHT INTERMITTENTLY GOES OUT. SOMETIMES TURNING HEADLIGHTS OFF AND BACK ON BRINGS THE HEADLIGHT BACK ON. THE HEADLIGHT USUALLY DOES NOT TURN ON WHEN THE CAR IS STARTED UP.

NHTSA ID
11084797
Incident
Nov 11, 2017
BrakesElectrical
Filed Jan 10, 2018

I WAS DRIVING MY 2009 TOYOTA PRIUS ON A VERY COLD DAY (ROUGHLY 10 TO 20 DEGREES F). THE RED BRAKE WARNING LIGHT WAS ON, ALONG WITH THE ABS, VCS AND YELLOW "!" LIGHTS. THE BRAKES WERE EXTREMELY SOFT FOR ABOUT THE FIRST 5-10 MINUTES OF OPERATION. I WOULD PUSH THE BRAKE PEDAL AS FAR AS IT WOULD GO (IT WOULD NOT GO ALL THE WAY TO THE FLOOR) AND THE BRAKES WOULD SEEMS TO BE ENGAGING AT ABOUT 30%-50% OF THEIR NORMAL STOPPING POWER. AFTER THE VEHICLE WARMED UP, THE WARNING LIGHTS ON THE DASH WENT AWAY AND THE BRAKES BEGAN OPERATING NORMALLY. THE FOLLOWING WEEK, MY WIFE WAS DRIVING THE VEHICLE ON ANOTHER VERY COLD DAY (AGAIN PROBABLY ABOUT 10 DEGREES). SHE STATED THAT THE ABOVE MENTIONED LIGHTS STAYED ON FOR HER ENTIRE COMMUTE (LESS THAN 10 MINUTES) BUT THAT WHEN SHE ARRIVED TO WORK, HER BRAKES WERE NOT WORKING. SHE DESCRIBED THAT SHE PRESSED THE BRAKE PEDAL AS FAR AS IT WOULD GO, BUT THE BRAKES DID NOT SEEM TO BE FULLY ENGAGING. SHE STATED THAT SHE NEARLY HIT A WALL AS SHE WAS PULLING INTO THE PARKING LOT AT HER WORK. I HAVE FOUND SIMILAR ISSUES LISTED ON PRIUS FORUMS ONLINE. PERHAPS IT IS A ELECTRICAL OR COMPUTER PROBLEM AS OPPOSED TO A PROBLEM WITH THE BRAKES. WE HAVE NEVER HAD THE PROBLEM WHEN THE TEMPERATURE WAS ABOVE 25 DEGREES.

NHTSA ID
11061987
Incident
Dec 25, 2017
Mileage
132,000 mi
Electrical
Filed Jan 4, 2018
Fire reported

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY EXPLODED AND BURST INTO FLAMES WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SECURELY PARKED FOR SIX WEEKS WHILE THE CONTACT WAS AWAY. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE, BUT NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
11058532
Incident
Dec 31, 2017
Mileage
100,000 mi
BrakesElectricalExterior lighting
Filed Dec 23, 2017

MY HEADLIGHT PASSENGER SIDE KEEPS GOING OUT AFTER A FEW SECONDS OF TURNING ON. THIS KEEPS ME FROM DRIVING AT NIGHT. MY COMPUTER CONTROLS ON MY DASH BOARD THAT WORKS THE AC. AND DISPLAYS THE INFORMATION ABOUT THE CAR DOES NOT WORK. MY ABS BREAK LIGHT WILL NOT GO OFF. THIS HAS AFFECTED MY BREAKING SYSTEM ON MY CAR. ALL OF THESE ITEMS I HAVE MENTIONED ALL OCCURRED WHILE I WAS DRIVING THE CAR.

NHTSA ID
11056249
Incident
Sep 1, 2017
Mileage
215,000 mi
Electrical
Filed Nov 20, 2017

DISPLAY FOR ODOMETER, SPEEDOMETER AND GAS GAUGE GOES OUT INTERMITTENTLY.THE 'COMBINATION METER' (A.K.A. 'INSTRUMENT PANEL' OR 'CLUSTER', THE THING YOU'RE LOOKING AT IN FRONT OF YOU) IS BAD. THERE ARE SEVERAL ELECTRICAL COMPONENTS IN THE CIRCUIT BOARD THAT CONTROL HOW IT 'POWERS UP', AND THEY FAIL. LACKING THE ABILITY TO POWER UP, THE DISPLAY GOES BLACK. JOE MYERS QUOTED US $1156 FOR REPAIR, AND ONE WEEK REPAIR TIME. SERVICE ADVISOR SAID THAT REPAIR PART IS FIXED PART SO THAT PROBLEM WILL NO LONGER OCCUR. WE MUST DRIVE THE VEHICLE TILL WE REPLACE IT. NO OFFER WAS MADE TO PROVIDE A LOANER CAR IF 07 PRIUS WENT INTO SHOP FOR REPLACEMENT CLUSTER. IT IS REALLY UNSAFE TO DRIVE WITHOUT KNOWING SPEED THAT CAR IS TRAVELING. AND WE WOULD NOT KNOW GAS LEVEL. WHO WANTS TO RUN OUT OF FUEL? VERY UNSAFE. WHY ISN'T TOYOTA OWNING UP TO THIS DEFICIENCY? SHOULDN'T IT BE A RECALL REPAIR? WE ARE THE ORIGINAL OWNER AND WE HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP SERVICE SHOP FOR REPAIRS SINCE WE PURCHASED THE VEHICLE.

NHTSA ID
11047530
Incident
Nov 9, 2017
Mileage
111,000 mi
Electrical
Filed Jun 23, 2017

IF MY CAR SITS IN THE SUN, ON OCCASION THE AUDIO CONTROLS - AM/FM, VOLUME, POWER, TRACK SELECTOR, ETC. FAIL TO FUNCTION (THEY ARE UNRESPONSIVE). IF THE CAR IS TURNED OFF, THEN BACK ON, THEY WORK. THIS IS NOT A SAFETY CONCERN, PER SE. MY CONCERN IS NOT THE AUDIO PORTION NOT WORKING, BUT THE SYSTEM DESIGN AND QUALITY OF COMPONENTS. WERE THESE SAME COMPONENTS USED ELSEWHERE IN THE CAR? I'VE ONLY SEEN THIS HAPPEN WHEN MY CAR HAS BECOME HOT SITTING (NOT RUNNING) DUE TO THE WEATHER. USUALLY WHEN I PARKED FACING WEST AND THE SUN HAS BEEN HITTING THE FRONT OF THE CAR ALL DAY AND I LEAVE FROM WORK. THIS HASN'T HAPPENED IN THE PAST 2-3 YEARS BECAUSE I'VE KEPT MY CAR OUT OF THE SUN WHEN PARKING. IT OCCURRED BETWEEN 2012 AN 2014. I DO NOT HAVE AN EXACT DATE OF WHEN IT OCCURRED EVEN THOUGH YOUR FORM FORCES ME TO SPECIFY ONE.

NHTSA ID
11000774
Incident
Jul 12, 2012
Mileage
30,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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