Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2010 Toyota RAV4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2010 Toyota RAV4. The contact stated while driving at an undisclosed speed, the moon roof glass fractured without impact. The local dealer was contacted and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 187,000.
WHILE DRIVING AT APPROXIMATELY 55 MPH ON A TWO LANE HIGHWAY, THE SUNROOF SUDDENLY CRACKED AND THEN SHATTERED FOR NO APPARENT REASON. THERE WAS NO DEBRIS (ROCK, BOLT) ETC FOUND IN THE GLASS ONCE WE WERE ABLE TO PULL OVER AND LOOK AT THE DAMAGE. THE GLASS APPEARS TO HAVE BOWED UPWARD AND AWAY FROM THE FRAME AND THEN SHATTERED.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SUN VISOR FELL DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VEHICLE WAS TAKEN TO MULLER TOYOTA (2019 NJ-31, CLINTON, NJ 08809, (908) 638-4100) WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE SUN VISOR WAS NOT A SAFETY HAZARD. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT A SAFETY HAZARD AND THAT THE VISOR WOULD NOT BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000.
THE DRIVER'S SUN VISOR WILL NOT STAY IN THE CLOSED POSITION & IS CONSTANTLY FALLING DOWN, WHICH OBSTRUCTS MY VIEW. THE ATTACHED PHOTO SHOWS THE VISOR AS CLOSED AT IT WILL STAY. I HAVE CONTACTED TOYOTA AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEM, DESPITE THE FACT THAT ON SEVERAL MESSAGE BOARDS NUMEROUS OWNERS REPORT THAT THIS IS A DESIGN FLAW DATING BACK TO PRIOR RAV4 GENERATIONS.
SINCE PREVIOUS RECALL REMEDY PERFORMED FOR THE WATER DIVERTER CHANNEL. IN ADDITION, A NEW WIPER LINKAGE WITH A WIPER MOTOR CRANK ARM WILL BE INSTALLED. THE WIPER LINKAGE WILL HAVE A PROTECTIVE COVER OVER THE WIPER LINKAGE JOINT TO MINIMIZE WATER SPLASH AND A RETAINER RING TO PREVENT THE WIPER ARM FROM SEPARATING FROM THE WIPER MOTOR. WHEN RAINING WATER HAS BEEN DIVERTED INTO VEHICLE FROM BEHIND GLOVE BOX AND LEAKS ON FLOOR MATS AND CARPETING. WATER IS CONTINUING TO SET ON WIPER ASSEMBLY. VERIFIED WATER NOT COMING FROM MECHANICAL MALFUNCTION OR FROM WINDSHIELD AS THIS ONLY OCCURS DURING RAINING PERIODS SINCE RECALL WAS PERFORMED.
MOONROOF SPONTANEOUSLY EXPLODED WHILE SITTING PARKED IN DRIVEWAY. HOLE PROTRUDED OUTWARD WHICH INDICATES BUILD UP OF PRESSURE AND HEAT CAME FROM WITHIN THE VEHICLE AND NOT OUTSIDE FROM FOREIGN OBJECT. ENGINEERS ON ABC ALSO CONCLUDE THE GLASS IS DEFECTIVE AND INFERIOR TO HANDLE THE PRESSURE. THIS IS A MANUFACTURER DEFECT.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER'S SIDE WINDOW EXPLODED WITH NO IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
I COULDN'T FIND ANOTHER PLACE TO SEND THIS INFO. THIS IS NOT A COMPLAINT. REGARDING THE WIPER, WE HAD AN INTERIM RECALL, WE WENT TO THE DEALER, THEY FIXED IT, BUT THE RECORD YOU HAVE SAYS INCOMPLETE. I JUST WANTED YOU TO KNOW THAT IT HAS BEEN FIXED.IT WAS FIXED BEFORE WE EVEN HAD THE FINAL RECALL NOTICE.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY, WIPERS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V596000 (SUSPENSION) AND 15V577000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A RECALL NOTICE FROM TOYOTA ABOUT 1 YEAR AGO AND THE PART IS STILL NOT AVAILABLE. THE NHTSA RECALL IS : 15V-577. THIS LENGTH OF TIME IS UNACCEPTABLE.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V689000 (VISIBILITY); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WIPER DID NOT WIPE CLEARLY AND MADE AN UNUSUAL NOISE WHEN ACTIVATED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS), 15V577000 (VISIBILITY/WIPER), AND 15V689000 (VISIBILITY); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
WIND SHIELD WIPERS DONT WORK, AND MY PASSENGERS SEATBELT LIGHT TURNS ON AND OFF WHEN NO ONE IS SEATING IN ' THE SEAT.THE CAR HAS "TURNED OFF WHILE DRIVING. TOOK IT TO THE MECHANIC THEY CHANGED THE OIL.
MY DRIVER SIDE SUN VISOR HANGS DOWN ABOUT 1.5 INCH FROM THE CEILING ALL THE TIME. IT DOES NOT STAY UP CLOSE TO THE TOP AT ALL AND IT BLOCKS MY VIEW. IT IS HARD TO SEE THE TRAFFIC LIGHT WITH IT HANGING DOWN SO I HAVE TO HOLD IT UP WITH ONE HAND WHILE DRIVING. I HIT MY HEAD ON IT A COUPLE OF TIMES WHILE GETTING INTO THE CAR. I CALLED TOYOTA AND THEY TOLD ME THAT THERE IS NO RECALL ON SUN VISORS FOR RAV 4. I WILL HAVE TO GET IT FIXED FROM THE DEALER WHO CHARGES APPROX. $150. I CAME ACROSS MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM FROM RAV4 AND CAMRY OWNERS. THIS IS A VERY SERIOUS ISSUE AND IT CAN CAUSE ACCIDENTS AND HEAD INJURIES. TOYOTA HAD A RECALL ON VISORS FOR CAMRY AND NOT FOR RAV4. I AM DEEPLY DISAPPOINTED THAT TOYOTA IS NOT TAKING ANY ACTION ON THIS ISSUE.
THE DRIVERS SIDE WINDOW SWITCHES ARE AND HAVE BEEN STICKY. A COUPLE OF MONTHS AGO THE PASSENGER WINDOW FAILED TO ROLL UP AND WOULD NOT ROLL UP WITH FORCE. I SAW THE RECALLS TO THE YEAR PRIOR TO MY CAR MAKE YEAR AND IT'S VERY SIMILAR. I THINK THE SAME ISSUE EXISTS IN THE 2010 RAV 4S. *TR
I PURCHASED A 2010 TOYOTA RAV4 JANUARY 2010. LIVING IN MAINE, WINTER DRIVING IS UNAVOIDABLE. MY COMPLAINT IS ABOUT THE REAR WINDSHIELD WIPER, WHICH IS DESIGNED TO CLEAR THE WINDOW FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. UNFORTUNATELY, THE SNOW GETS TRAPPED BY THE MOUNTED SPARE TIRE AND STOPS THE BLADE. TO CLEAR THE REAR WINDOW, I HAVE TO EXIT THE CAR AND MANUALLY CLEAR OUT THE SNOW, WHICH DOES NOT SOLVE THE PROBLEM WHEN IT CONTINUES TO SNOW. I BELIEVE THIS CREATES A DANGEROUS SITUATION, EITHER BECAUSE MY FIELD OF VISION IS RESTRICTED OR BECAUSE I HAVE TO EXIT THE CAR IN DANGEROUS ROAD CONDITIONS. I REPORTED THIS TO TOYOTA CORP. AND TO MY LOCAL DEALER AND WAS TOLD NOTHING COULD BE DONE TO FIX THIS PROBLEM. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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