Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Dec 12, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 302 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
14
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
13
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2015 Toyota RAV4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Dec 12, 2022
Crash reported1 injury reported
On November 4 2022 I was involved in a car accident The opposing driver hit me nearly head on but to the right on the drivers side. Crushed the left front tire and axle The car is totaled My air bags did not go off. Front side or otherwise. My life was put in serious danger, I am lucky to be alive; suffering chest back and knee pains due to the strong impact. I had the officer note and hospital note that the car bags did not go off. The opposing insurance made note of the air bags not going off. Unknown if there were warning lights. I am the only driver of that car and original owner. I am in Puerto Rico now and the local dealer in San Juan has not returned phone call.
NHTSA ID
11497103
Incident
Nov 4, 2022
Airbags
Filed Jun 28, 2021
Crash reported1 injury reported
The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH through an intersection, another vehicle had run a red light and hit the vehicle's passenger side. The air bags did not deploy upon impact. The contact's son was injured as a result of the accident but did not seek medical attention at the scene. The contact took his son to a local hospital after the accident where he was treated for a fractured right collar bone and fractured right sternum. A police report was not filed. The contact was able to drive the vehicle away from the scene and took the vehicle to an independent body shop for a diagnostic. The manufacturer was notified of the failure and informed him that they would investigate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 79,000.
NHTSA ID
11422599
Incident
Jun 20, 2021
Mileage
79,000 mi
AirbagsBody & structureElectrical
Filed Jan 10, 2021
Crash reported
I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT THAT DID NOT HAVE IT'S HEADLIGHTS ON. THEIR AIR BAG DEPLOYED, - MINE DID NOT. CITY OF RALEIGH, NC. STREETS.
NHTSA ID
11387408
Incident
Jan 7, 2021
Mileage
37,000 mi
AirbagsBody & structure
Filed May 16, 2019
Crash reported
FRONT END COLLISION- DIRECT HIT-2015 TOYOTO RAVE 4 -AIR BAGS DID NOT DEPLOY.CAR A HIT CAR B, CAR A GOING 50, HIT CAR B GOING 15 MPH. CAR B TOTALED
NHTSA ID
11207960
Incident
May 15, 2019
Mileage
30,000 mi
Airbags
Filed Jun 12, 2018
Crash reported1 injury reported
I WAS STOPPED AT A LIGHT. IT WAS MY TURN TO GO, I PROCEEDED TO GO STRAIGHT WHEN ANOTHER CAR RAN THE STOP LIGHT AND I WAS T-BONED ON THE DRIVERS SIDE WHEN A DRIVER RAN A LIGHT. THE CAR WAS TOTALED. THE NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE EXPECTED THE SIDE AIRBAG TO DEPLOY IF THE HIS WAS BAD ENOUGH TO TOTAL THE CAR. I WAS TOLD BY THE DEALER THE AIR BAGS KNOW WHEN IT IS A LIFE THREATENING SITUATION.
NHTSA ID
11101312
Incident
May 27, 2018
Mileage
2 mi
Airbags
Filed Feb 24, 2018
Crash reported1 injury reported
HEAD ON COLLISION AT 48MPH AFTER BEING SIDESWIPED. NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.THIS INCIDENT OCCURRED ON A 4 LANE HIGHWAY.
NHTSA ID
11074646
Incident
Dec 9, 2017
Mileage
36,000 mi
AirbagsDriver assistance
Filed Jan 8, 2018
Crash reported3 injuries reported
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND TWO PASSENGERS SUSTAINED MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO EXPRESS TOWING'S FACILITY. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA ID
11061200
Incident
Jan 7, 2018
Mileage
24,000 mi
AirbagsBody & structure
Filed Dec 10, 2017
Crash reported1 injury reported
VEHICLE WAS MAKING A LEFT TURN, WHEN ANOTHER VEHICLE WENT THROUGH A 'RED' LIGHT AND HIT IT ON THE RIGHT FENDER. FENDER CAME OFF. OTHER VEHICLE HAD FRONT SMASHED IN AND AIRBAGS DEPLOYED. THE AIR BAGS DID NOT DEPLOY IN THE TOYOTA. DRIVER WAS WEARING SEATBELT, BUT LACK OF AIRBAG CAUSED DRIVERS ARM AND CHEST TO HIT STEERING WHEEL AND LEGS TO HIT OTHER COMPONENTS.
NHTSA ID
11053796
Incident
Dec 9, 2017
Mileage
24,000 mi
Airbags
Filed Oct 1, 2017
Crash reported1 injury reported
WHEN I GOT INTO A CAR ACCIDENT MY AIRBAGS DIDN'T COME OUT.
NHTSA ID
11030741
Incident
Sep 5, 2017
AirbagsBrakesDriver assistance
Filed Feb 15, 2017
Crash reported
AS I WAS PULLING INTO MY PARKING LOT, I PRESSED THE BRAKE TO STOP THE VEHICLE. WHEN I MOVED MY GEARSHIFT INTO THE PARK POSITION, MY CAR JUMPED THE CURB AND DROVE INTO MY EXTERIOR WALL. AFTER THE COLLISION, THE CAR THEN STARTED DRIVING BACKWARDS AT AN ACCELERATING SPEED. AFTER JUMPING BACK INTO THE PARKING LOT, I CRASHED INTO A CAR PARKED BEHIND ME, WHICH MADE THE CAR FINALLY STOP. THE AIRBAGS DID NOT DEPLOY DURING EITHER COLLISION. BY THE END, THE VEHICLE HAD BEEN TOTALED.
NHTSA ID
10954930
Incident
Feb 12, 2017
Mileage
6,000 mi
AirbagsBrakesDriver assistance+1 more
Filed Jul 7, 2016
Crash reported3 injuries reported
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ID
10883451
Incident
Jul 2, 2016
Mileage
20,000 mi
AirbagsBrakes
Filed May 10, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE FAILURE HAD RECURRED TWICE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
NHTSA ID
10864263
Incident
Apr 16, 2016
Mileage
6,000 mi
AirbagsBody & structureEngine
Filed Mar 6, 2016
Fire reported
THE CAR WAS BEING DRIVEN IN PHILADELPHIA AT A LOW SPEED WHEN THE ENGINE CAUGHT FIRE. THE FIRE QUICKLY WAS OUT OF CONTROL AND DESTROYED MOST OF THE CAR, INCLUDING THE ENGINE, DASHBOARD, FRONT SEATS, WINDSHIELD, WINDOWS, FRONT TIRES WHICH EXPLODED, AND AIRBAGS.
NHTSA ID
10840172
Incident
Mar 5, 2016
Mileage
4,000 mi
AirbagsDriver assistance
Filed Jan 5, 2016
Crash reported
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE ENTERING AN ON-RAMP, THE CONTACT'S VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT DROVE THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FENDER AND PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ID
10818191
Incident
Dec 17, 2015
Airbags
Filed May 26, 2015
I CALLED MY LOCAL TOYOTA DEALER ABOUT THE TOYOTA AIR BAG RECALL(TAKATA) THEY PROVIDED MY WITH A RENTAL VEHICLE AND SUGGESTED THAT I CALL THE TOYOTA CUSTOMER ASSISTANCE. WHEN I CALLED THE TOYOTA CUSTOMER ASSISTANCE MY VEHICLE WAS NOT REGISTERED TO MY NAME AS IT WAS STILL IN THE PREVIOUS OWNER'S NAME ACCORDING TO THEIR DATA BASE. THIS IS MY CONCERN. I HAD TO TELL TOYOTA CORPORATION THE TYPE AND YEAR OF VEHICLE THAT I HAD AS WELL AS THE VIN NUMBER AND SHE "UPDATED" THE DATA BASE. MY CONCERN IS FOR THE OTHER PEOPLE THAT DRIVE TOYOTA VEHICLES THAT ARE PART OF THIS RECALL BUT ARE NOT IN THEIR DATA BASE. WE PURCHASED THIS VEHICLE OVER 1 YEAR AGO AND IT SHOULD BE IN THEIR DATA BASE. I DID NOT RECEIVE A LETTER FROM THE TOYOTA CORPORATION ABOUT THE AIR BAG AS I READ THE PAPER AND FOLLOWED WHAT THE NHTSA SAID FOR OWNERS OF THE RECALLED VEHICLES TO DO. IF I WOULD HAVE NOT CALLED TOYOTA THEY WOULD NOT HAVE HAD MY INFORMATION ON MY CAR TO SEND ME A RECALL SAFETY NOTICE. I AM CONCERNED FOR THE OTHER OWNERS OF VEHICLES RECALLED BY TOYOTA THAT ARE NOT UPDATED IN THEIR DATA BASE WITH THE NEW OWNER'S INFORMATION. I PURCHASED THIS CAR FROM A PREMIER TOYOTA IN AMHERST, OHIO. I AM NOT SURE HOW THESE DATA BASES ARE UPDATED, IF OHIO SENDS THE LICENSE INFORMATION TO TOYOTA OR INDIVIDUAL CAR COMPANIES SEND IN THE INFORMATION ON THE UPDATES. IT IS AN ISSUE I THINK NEEDS TO BE ADDRESSED.
NHTSA ID
10721527
Incident
May 26, 2015
Mileage
164,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own