Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 6 NHTSA owner-reported complaints for the 2014 Toyota Scion, most frequently naming the electrical, fuel system and exterior lighting categories. 3 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2013 | 1 | 1 |
| Nov 2013 | 1 | 2 |
| Feb 2014 | 1 | 3 |
| Jun 2014 | 1 | 4 |
| Aug 2014 | 1 | 5 |
| Nov 2014 | 1 | 6 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
I WAS GETTING ON THE FREEWAY WHEN I HEARD A REALLY LOUD BOOM. I GOT OUT OF MY CAR. I CHECKED MY CAR AND I SAW THAT MY TOP FRONT GLASS PANEL ALL BROKEN. THERE WERE NO CARS IN FRONT OF ME AND THE DAMAGE LOOKS EVEN ON BOTH END OF THE GLASS PANEL. *TR
TL* THE CONTACT OWNS A 2014 TOYOTA SCION. THE CONTACT STATED THAT THE FUEL GAGE DISPLAYED AN EMPTY TANK AFTER REFUELING AND THE LOW FUEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FUEL SENDING UNIT WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER AND THE TECHNICIAN STATED THAT FUEL WAS STUCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 430...UPDATED 09-15-14 *BF.. UPDATED 10/06/14 *BF THE CONSUMER STATED THE FUEL REPORTING SYSTEM MALFUNCTIONED DUE TO AN UN-BALANCED FUEL LEVEL CONDITION. THE PROBLEM SEEMED TO OCCUR AT THE HIGHEST FREQUENCY WHEN ADDING SMALL AMOUNTS OF FUEL INTO A PARTIALLY FILLED FUEL TANK. THE CONSUMER STATED HE ADDED FUEL, AND THE NEEDLE DID NOT MOVE. UPDATED 11/18/14 UPDATED 1/20/2015 *JS
I HAVE A 2014, SCION XD, I WAS DRIVING HOME IN THE RAIN GOING ABOUT 60-65 ON THE INTERSTATE. WHEN MY CAR LOST POWER. MY RADIO WENT OUT, A/C OFF. LIGHTS OFF, WIPERS STOPPED RIGHT IN FRONT OF MY FACE BLOCKING MY VIEW AND MY STEERING WHEEL LOCKED. ALL MY DASHBOARD LIGHTS CAME ON. NOT SURE HOW LONG POWER WAS OUT BUT IT DID COME BACK ON. LUCKILY THIS TIME IT DID NOT CAUSE AN ACCIDENT I WAS ABLE TO GET OFF THE INTERSTATE SAFELY WHEN THE POWER CAME BACK. I LET THE CAR SIT AND RESTARTED. THE CHECK ENGINE LIGHT, AIRBAG LIGHT AND TRAC OFF WERE STILL ON. BIG SAFETY CONCERN. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THE COMPUTER DID NOT PICK UP ANYTHING. IT WAS JUST A GLITCH MEANING A PROBLEM THEY COULD NOT FIGURE OUT. WHAT DO WE DO ABOUT THIS? I GOT THE CAR THE END OF MARCH NOT EVEN 3 MONTHS OLD. ONLY 1743 MILES. *TR
I PURCHASED MY CAR BACK IN OCTOBER BRAND NEW NO MILES. WHEN I WAS LEAVING THE DEALER SHIP I NOTICED MOISTURE IN THE TAIL LIGHTS. I CALLED THE DEALER SHIP THEY SAID THEY HAD TO SEE IT HAPPENING. IT DID NOT HAPPEN AGAIN TILL ABOUT JANUARY. I TOOK MY CAR IN AND TO HAVE THEM SEE THE TAIL LIGHTS AND THEY SAID IT WAS A ISSUE AND REPLACED THE DRIVERS SIDE TAIL LIGHT DUE TO IT BEING THE ONLY ONE HAVING THIS ISSUE AT THE TIME OF MY VISIT. A WEEK AFTER THEY REPLACED THE TAIL LIGHT IT HAPPENED AGAIN. THE DEALER SHIP EXPRESSED THE CONCERN FOR SAFETY FOR THIS ISSUE AND REPLACED THEM AGAIN. WHILE IN THERE FOR THIS VISIT THE OWNER OF THE DEALER SHIP CAME UP TO ME AND SAID ITS A KNOWN ISSUE WITH THE CAR AND THAT THEY WOULD TRY THEIR BEST TO FIX THIS ISSUE. THAT SAME NIGHT AFTER HAVING THEM REPLACED THE MOISTURE WAS BACK IN THE TAIL LIGHTS. I RETURNED THE DEALER SHIP AND SHOWED THEM IT HAPPENING AGAIN. THIS TIME THEY REFUSED TO REPLACED THE TAIL LIGHTS AND TOLD ME THEY WOULD CONTACT ME. I NEVER RECEIVED A PHONE CALL. I CALLED THE DEALERSHIP A WEEK LATER AND NOW THEY ARE STATING THAT IT IS NORMAL TO GET MOISTURE AND ICE IN MY TAIL LIGHT. I FILED A CLAIM WITH TOYOTA/SCION AND I WAS TOLD ITS NORMAL. THEY COULD NOT GIVE ME AN ANSWER TO WHY IT IS OR TELL ME IF THERE WAS A FIX FOR THE ISSUE. WHEN I BROUGHT UP MY CONCERN FOR THE TAIL LIGHTS POSSIBLY SHORTING OUT THEY SAID IF IT DOES TO CONTACT THEM. I ALSO ASKED WHAT IF THEY DO SHORT OUT AND I HAVE NO BRAKE LIGHTS WHAT WOULD HAPPEN. THEY TOLD ME ITS MY JOB TO MAKE IT DOESN'T HAPPEN AND THAT ITS NOT THERE PROBLEM, HAVING MOISTURE IN A SEALED TAIL LIGHT WITH NO REPLICABLE BULBS IS A BIG SAFETY ISSUE IF MOISTURE GETS IN THE WIRING OR LIGHTS AND MY BRAKE LIGHTS SHORT OUT. THEY CAN NOT GIVE ME A STRAIGHT ANSWER AND THEY ARE REFRAINING FROM ANSWERING MY CONCERNS AFTER THE DEALER SAID THIS NEXT TIME IT HAPPENS IT BECOMES A CASE FOR THE LEMON LAW. *TR
2014 SCION TC. CONSUMER WRITES IN REGARDS TO CD PLAYER AND SYSTEM MAP PROBLEMS. *SMD COMPLAINT IS WRITTEN IN SPANISH.
SUBMISSION BY TOYOTA RE: VIN CODING SYSTEM FOR 2014 MY TOYOTA SCION XB, 2014 MY TOYOTA PRIUS V AND 2014 MY LEXUS CT 200H. *SMD
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA: SCION: THIS BULLETIN DESCRIBES THE INSTALLATION OF AN TRANSMISSION/PARK NEUTRAL POSITION SWITCH ASSEMBLY. PLEASE REFER TO INFORMATION IN THIS BULLETIN FOR INSTALLING. *LJ
EQUIPMENT
TOYOTA: SCION: PLEASE REFER TO MANUAL WHEN REASSEMBLING THE FRONT SHOCK ABSORBER, IF NOT PROPERLY TIGHTENED IT MAY CAUSE INCORRECT OR INSUFFICIENT NUT TORQUE. *LJ
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA: MANUAL SHIFT LEVER/ PARK NEUTRAL SWITCH. IF SHIFT LEVER IS ROTATED, THE DETENT SPRING MAY BECOME DETACHED FROM THE MANUAL SHIFT LEVER. *LJ
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2016 | 1 | 0 | 0 | — |
| 2015 | 0 | 0 | 0 | — |
| 2014Viewing | 6 | 0 | 0 | — |
| 2013 | 4 | 0 | 0 | — |
| 2012 | 3 | 0 | 0 | — |
| 2011 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.