RoadVitals

2003 Toyota Sequoia Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
563
Latest Mar 11, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 1, 2003

What this page shows

Our database holds 563 NHTSA owner-reported complaints for the 2003 Toyota Sequoia. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 563 · page 1 of 23

Driver assistanceSteeringSuspension
Filed Mar 11, 2024

Front end in rolled shacking. Tires wearing extremely fast and uneven image. Unable to drive

NHTSA ID
11576522
Incident
Mar 3, 2023
BrakesElectricalEngine
Filed Mar 11, 2024

Can not get BSC, TRC engine lights off traction control kicks in and locks steering and brakes . Unsafe can not smog after spending thousands replacing parts

NHTSA ID
11576521
Incident
Dec 12, 2012
Fuel system
Filed Mar 11, 2024

Can not acsess the failed charcoal canister due to rear door failing and am unable to open . So I can not drop the spare tire and acsess the canister

NHTSA ID
11576520
Incident
Dec 12, 2020
Filed Mar 11, 2024

Once again the rear latch system has failed and I am unable to open my rear hatch door. So I am unable to remove my spare tire. And can not acsess the failed charcoal canister Toyota is screwing up my life with all their failed parts preventing repair on other parts

NHTSA ID
11576518
Incident
Jun 6, 2017
BrakesElectricalSteering
Filed Jan 20, 2024

Traction control warning lights, VSC warning lights. These lights have been on for 2 years, resulting in check engine light on. I have replaced every sensor possible, fuses, gas cap, and reset the system multiple times but can not get these lights to stay off. Since lights have been on, when driving on a muddy, wet, icy or slippery road way, my steering locks up, the brakes stop working and there is complete loss of vehicle control. All without warning. This is an extreme hazard and very dangerous. This has been on going since 2017 and is still a major problem . It started at around 200,000 miles.

NHTSA ID
11566695
Incident
Jan 20, 2024
Body & structure
Filed Nov 14, 2023

This Vehicle's frame had an extended warranty on it for excessive rust damage in the northern cities. There are holes in the frame, very close to welding points that may break at anytime while driving. And cause an accident.

NHTSA ID
11554998
Incident
Nov 14, 2023
Filed Oct 11, 2023

So in few words when check engine light is happening then immediately traction control and skid control and maybe other safety features are automatically goes off, which almost made me crash with all my family during rain. I definitely don’t like it and I don’t think it’s a good idea if one of the non critical sensors broken then you have to die in crash. I think Toyota should check it because it’s doesn’t sound right.

NHTSA ID
11549379
Incident
Oct 11, 2023
Filed Sep 30, 2023

The lock actuators in the doors are notorious for going on more than normal it's another very common issue with the seqouia. My driver one is bad right now. And clearly the window motors are faulty cuz I had 3 bad at once I fixed one but my sunroof and back tailgate window both do not work. It is also a very common problem

NHTSA ID
11547482
Incident
Aug 24, 2023
Brakes
Filed Sep 30, 2023

UNKNOWN I'm unsure of what is causing it but it is a very common issue with the 03-04 sequoia. The brake light will come on like on mine and apparently it's a failure in one of the brake components. It's either the brake booster or the master cylinder in most cases is starting to g out. I've done research on this issue and it's a very common problem costing people thousands to get fixed. I feel like if it's that huge of a problem like I've seen with sequoia owners than it's needs to be addressed in a better manner

NHTSA ID
11547481
Incident
Aug 31, 2023
Body & structure
Filed Sep 25, 2023

I want to bring attention to the a fatal flaw designed into Toyota truck frames. I understand Toyota denied my claim and I am out of luck with the repairs on my truck. However it is morally responsible for me to bring awareness to this deadly issue. Since most owners don't know they have a problem until the frame breaks, it is worth raising awareness to save human life. This is not a cosmetic issue, its a life or death issue for the consumer. The frame on my truck is completely rusted. In 2013, a Toyota dealership did a frame inspection on my 2003 truck per the recall notice to the previous owner. Toyota had a safety recall for a two step frame replacement for 12 years. The inspection noted an excessive amount of corrosion and rust on the frame components. In 2014, another Toyota dealership decided to spray a sealer over the rust instead of replacing the frame. The sealer trapped moisture and accelerated the oxidation process. This made the problem worse and the rust spread and destroyed the metal to a point its not repairable or safe to drive. The frame of the truck is only 20 years old and was garage kept. However it was operated in a cold climate where salt is applied to the roadways. After filing a several cases with Toyota US I was told its the consumers responsibility and the case was denied. Me and the previous owner did follow the guidelines set forth by the safety frame recall. Since Toyota worked on the frame during the time of the recall they should be held responsible for any liability to human life. Now that these vehicle are starting to age we will start see fatalities on our roadways that will be directly linked to bad frame design. Crumple zones and vehicle safety systems are not effective when the structure they are built upon are defective. I have attached pictures and dealer paperwork for review.

NHTSA ID
11546433
Incident
Apr 1, 2013
Filed Jun 14, 2023

I recently purchased my 2003 Toyota Sequoia SR5 4WD that had the manufacturer’s undercoating done as a result of the LSC in 2013. The coating has failed and water was able to seep in causing massive rust on the frame. It is a safety hazard to drive at this point.

NHTSA ID
11527097
Incident
Jun 10, 2023
Body & structure
Filed Feb 12, 2023

I have a 2003 Toyota Sequoia 167k miles that has major frame rust. This is now becoming a safety issue and Toyota needs to be held accountable!

NHTSA ID
11506809
Incident
Feb 12, 2023
Electrical
Filed Nov 23, 2022

The contact owns a 2003 Toyota Sequoia. The contact stated while parking the vehicle, the contact noticed smoke coming from under the hood of the vehicle. The contact stated while depressing the brake pedal, he felt the vehicle made a sudden stop. The contact checked under the hood and noticed that the VSC box was melting. The contact disconnected the battery to the vehicle and the smoke stopped. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 200,000.

NHTSA ID
11494765
Incident
Nov 23, 2022
Mileage
200,000 mi
Body & structure
Filed Sep 30, 2022

Undercarriage frame found to be badly rusted, by a AAA Driver who came to my roadside assistance following a brake failure due to rusted and leaky brake lines.

NHTSA ID
11487298
Incident
Sep 15, 2022
BrakesDriver assistance
Filed Jul 29, 2022

"VSC OFF, VSC TRAC, and ABS" indicators on the dash. YAW sensor failure which controls wheel speed which will cause vehicle to decelerate and possibly cause an accident. Toyota should issue a nationwide recall. Toyota is aware of the issue but has failed to issue a nationwide recall.

NHTSA ID
11476504
Incident
Jul 20, 2022
Body & structureSteeringSuspension
Filed Jun 30, 2022

Abnormal rust all over underside of vehicle including frame, structural components, brake lines, steering components … etc. FRAME and steering/suspension components rusting out. Rear differential rusting out. Cab mounts rusting out. Spare tire hardware rusting out. Transmission cooler lines about to burst from corrosion. Rear tow assembly rusting out. Entire underside is rotting out. Known issue which has plagued hundreds of owners, but Toyota has not recalled this model year. Extremely dangerous; one brake line has already gone out resulting in a loss of braking. Toyota applied an undercoating circa 2013 but they just sprayed over an already rusted frame and other components without proper preparation which actually accelerated the corrosion and rot. Deceptive and unethical business practices. Vehicle cost over $50,000 new in 2003 and only has just over 120,000 miles on it. This should NOT be happening. Please help. Please investigate.

NHTSA ID
11471811
Incident
Jul 1, 2017
Body & structureSuspension
Filed Nov 17, 2021

Hello, I am writing to you to have an investigation started on 2003 Toyota Sequoia, I own one and there has been concerns with the Frame of the vehicle rotting out, there was Warranty Enhancement Program sent out in United States to cover frames of 2001 to 2004 Toyota Sequoias which replaced severely rusted out frames at the dealership. I use this vehicle for my family and I do not want to endanger the lives of them and the people around the community where the frame may break due to rust and cause a severe accident. Please take a look at the details below and get back to me. Subject: Limited Service Campaign (LSC) CSD Certain 2001 through 2004 Model Year Sequoia Vehicles Frame Inspection I am located in Canada would like NHSTA to investigate and see if this program can be administered to vehicles in Canada since I have severe rotting of the frame and I have had to have it welded many times to not compromise the safety of the vehicle

NHTSA ID
11440777
Incident
Nov 17, 2021
Other / unspecifiedSteeringSuspension
Filed Oct 4, 2021
Crash reported3 injuries reported1 death reported

Unknown

NHTSA ID
11435335
Incident
Apr 24, 2021
Fuel system
Filed Aug 29, 2021

My gas gauge sensor consistently drops below the “E” marker when the truck has gas in it and especially when it is filled up. After driving about 50 miles or so, the gauge will move up some ; however, I have been relying on my DTE monitor to let me know about gas. I have taken it to the dealer twice and both said “the gas tank needs to be dropped in order for repair” I was About to pay for the service but was told I had to make an appointment. However the service advise ask had I had it replaced before because there was a recall on that particular part several years ago. Please note I have never received any notice about a recall regarding the issue. Please advise.

NHTSA ID
11430915
Incident
Jun 1, 2021
Suspension
Filed Aug 29, 2021

The latch hook/truck door release has a defect. It has been replaced 3 times after purchase of my vehicle , by the following Toyota dealerships (Tejas Toyota in Humble Texas (2x); Maund Toyota in Austin, Tx (1x). Each dealership service said it was/is manufacture defect with the latch hook and it stops “un latching when the vehicle the button is pressed to unlock and the handle can not open the hatchback” This time I was traveling out of state with my pet in the kennel and when we stopped for restroom break the latch would not open to retrieve the pet to let out the kennel. We were traveling with a vehicle full of items, which the entire inside of the vehicle had to be emptied I ordered to let all the seats down and try to maneuver to try to get my dog out of kennel I. Such a small confined space that was hard to open because it was in the side. It took over and hour to cut the cage at the top to retrieve my pet. The sad part is there was no warning because we were traveling a 13 hour trip, stopping every couple hours for breaks and stretches, and the couple hours before we open the hatchback just fine. This is more than a safety concern for the animal. This is also the ares for retrieving the spare tire underneath the vehicle when the spare has to be released. I have replaced the part 3 times and I am charged $600 cost for parts and labor, when Toyota is aware of the defect. I just had the part replaced 19 months ago and Toyota only gives a 12 warranty on the part. This is ludicrous when the manufacture is aware of the ongoing problem. I have purchased 4 prior Toyota’s and never had had this type of problem. My second safety issue is the case gage drops below the empty gage and stays there even though there is gas in the vehicle. The dealership said there was a recall years ago but I never received any notice. Please advise.

NHTSA ID
11430913
Incident
Aug 28, 2021
Body & structure
Filed Jul 12, 2021

The contact owns a 2003 Toyota Sequoia. The contact stated that the vehicle was rusted and towed to the local dealer and diagnosed that the rear differential casing and steering column needed to be replaced. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 240,000.Note: While driving, a loud grinding noise was heard and the vehicle was shaking. 1 pulled over and had the car towed. It was determined the rear differential casing was completely rusted and the oil leaked out. It-was also determined the Steering column was completely rusted. The vehicle was recalled in 2012, due to rust issues. The dealership stated they would do the recall work but the vehicle was in poor shape. When I contacted Toyota, they said it was a courtesy recall and will not do any further. Consumer is asking for assistance with the cost of repair due to poor workmanship.

NHTSA ID
11424411
Incident
Dec 1, 2020
Mileage
240,000 mi
Body & structure
Filed Apr 26, 2021

WHEN TAKING MY 2003 SEQUOIA TO HAVE THE POWER STEERING ISSUE I WAS HAVING, I WAS TOLD THE FRAME WAS SO RUSTED OUT IS WAS UNSAFE TO DRIVE. I CALLED TOYOTA CUSTOMER SUPPORT AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO COVER ANY COSTS INVOLVED IN REPAIRING OR REPLACING THE FRAME.

NHTSA ID
11413903
Incident
Apr 22, 2021
Airbags
Filed Apr 20, 2021

TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE ENTERING AND EXITING THE VEHICLE, THE AIR BAG COVER WOULD DETACH WITHOUT WARNING. THE CONTACT CALLED PASSPORT TOYOTA (5001 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 899-6000) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID
11413029
Incident
Apr 1, 2020
Mileage
160,000 mi
Suspension
Filed Apr 7, 2021

TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE HAVING A TIRE REPLACED ON THE VEHICLE, THE TECHNICIAN NOTICED THAT THE DRIVER'S AND PASSENGER'S SIDE UNDERNEATH THE VEHICLE WAS EXTREMELY CORRODED. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 235,000.*DT*DT

NHTSA ID
11406936
Incident
Apr 13, 2020
Mileage
235,000 mi
Body & structure
Filed Mar 11, 2021

TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE SERVICE, IT WAS DISCOVERED THAT THE FRAME OF THE VEHICLE HAD EXPERIENCED RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HENDRICK TOYOTA LOCATED AT 9505 W 67TH ST, MERRIAM, KS 66203 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS INSPECTED IN 2013 UNDER A MANUFACTURERS CAMPAIGN REGARDING THE FAILURE HOWEVER, NO FAILURE WAS FOUND. THE FAILURE MILEAGE WAS 181,000.

NHTSA ID
11400298
Incident
Mar 1, 2021
Mileage
181,000 mi

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