RoadVitals

2017 Toyota Sequoia Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Mar 29, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 20, 2018

What this page shows

Our database holds 7 NHTSA owner-reported complaints for the 2017 Toyota Sequoia. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–7 of 7

Fuel system
Filed Mar 29, 2021

LOWER FUEL PUMP FAILS AT HIGH SPEED OR IN COLD WEATHER I WAS TOLD BY TOYOTA SERVICE.

NHTSA ID
11405346
Incident
Mar 9, 2021
Mileage
31,000 mi
Fuel system
Filed Mar 22, 2021

CAR SHOOK AT 50 MILES PER HOUR AND ABOVE, CHECK ENGINE AND 4 LO LIGHTS FLASHED. TOOK TO MECHANIC AND WAS TOLD FUEL PUMP NEEDS REPLACING. TOYOTA ADVISED THAT MY VIN WAS NOT PART OF THEIR CURRENT RECALL.

NHTSA ID
11404355
Incident
Mar 21, 2021
Mileage
55,000 mi
Filed Nov 21, 2020

SPONTANEOUSLY SHATTERING SUNROOF. THE SUNROOF SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING.

NHTSA ID
11375684
Incident
Nov 20, 2020
Mileage
32,900 mi
Body & structure
Filed Mar 5, 2020

WHEN TRAVELING ON THE FREEWAY AT 65-70MPH THERE IS A WHISTLING OR METAL TO METAL SOUND THAT HAPPENS ON THE LEFT SIDE OF THE CAR. I CAN'T TELL IF IT'S IN THE WINDSHIELD OR THE FRAME AREA. ALSO THERE IS A CONSTANT SQUEAK ON THE RIGHT CORNER OF THE WINDSHIELD AT THE DASHBOARD

NHTSA ID
11316285
Incident
Nov 22, 2019
Mileage
17,450 mi
Engine
Filed May 7, 2019

TL* THE CONTACT OWNS A 2017 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS POWERED OFF, THE ENGINE CONTINUED TO RUN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PALMER'S TOYOTA SUPERSTORE (LOCATED AT 470 SCHILLINGER RD, MOBILE, AL 36695, (251) 639-0800) WHERE THE CONTACT WAS INFORMED THAT A LOW BATTERY WAS CAUSING THE FAILURE. THE CONTACT INFORMED THE DEALER THAT HE HAD JUST CHARGED THE BATTERY BEFORE BRINGING IT TO THE DEALER BECAUSE THE FAILURE CAUSED IT TO DRAIN. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ID
11205971
Incident
Apr 30, 2019
Mileage
52,000 mi
Filed Nov 17, 2018
Crash reported2 injuries reported

ON JULY 12, 2017, I HAD BACKED UP MY 2017 TOYOTA SEQUOIA TO A FAMILY MEMBER'S HOUSE AND THEN PUT THE VEHICLE IN PARK, BUT LEFT IT RUNNING. MY THREE CHILDREN REMAINED INSIDE THE VEHICLE, SEATED AND BUCKLED. I EXITED THE VEHICLE TO WALK TO THE BACK AND PUT A BOX IN THE BACK AND WHEN I TURNED AROUND, THE VEHICLE HAD SUDDENLY ACCELERATED AND WAS SPEEDING AWAY. THE VEHICLE STRUCK A SMALL SECTION OF TREES ON THE RIGHT SIDE, WHICH POPPED THE FRONT PASSENGER DOOR OPEN. THE VEHICLE THEN CONTINUED ON UNTIL IT RAN THROUGH TWO FENCES AND INTO THE WOODS BEHIND THE NEIGHBOR'S HOUSE, WHERE IT STRUCK OTHER TREES AND CAME TO A STOP. UPON CATCHING UP WITH THE VEHICLE, THE ENGINE SOUNDED AS THOUGH IT WAS STILL REVVING AND WAS DIGGING RUTS INTO THE GROUND. I OPENED THE DRIVER'S DOOR AND FOUND THE GEAR SHIFT JUST SLIGHTLY OUT OF PARK, WHICH IS NOT WHERE I LEFT IT. I HAD TO FORCEFULLY PUT IT BACK INTO PARK BY HITTING IT AND THEN TURNED THE KEY OFF. THE MOTOR WOUND DOWN WITH A HIGH PITCHED WHINING NOISE. I THEN UNBUCKLED ALL THREE OF MY CHILDREN (AGES 11, 9, AND 5) AND GOT THEM OUT OF THE VEHICLE. THE VEHICLE WAS HEAVILY DAMAGED IN THE FRONT END AND PASSENGER SIDE BUT NO AIRBAGS DEPLOYED. THERE HAD BEEN TWO OTHER INSTANCES OF TROUBLE WITH THIS VEHICLE PREVIOUSLY THAT TOYOTA HAD STATED THEY COULDN'T FIGURE OUT WHAT THE PROBLEM WAS. THE FIRST WAS APPROX 2 WEEKS AFTER PURCHASE WHERE IT WOULD LOSE POWER WHILE DRIVING AND THEN SUDDENLY GET IT BACK AND SURGE. THE SECOND OCCURRED IN MARCH 2018 AND THE VEHICLE WOULD SUDDENLY DECELERATE WHILE ON CRUISE CONTROL, EVEN WHEN THERE WERE NO VEHICLES IN FRONT, AND THEN SUDDENLY REACCELERATE. NEITHER TIME TOYOTA COULD PINPOINT A CAUSE OR FIX FOR EITHER BUT THE VEHICLE SUDDENLY WORKED AFTER THEY CHECKED IT OUT. THE EDR REPORT COLLECTED BY TOYOTA CONTAINED A LARGE AMOUNT OF INCORRECT DATA, SUCH AS THE VEHICLE ROLLING OVER WHEN IT DID NOT AND OTHER INFO.

NHTSA ID
11152216
Incident
Jul 12, 2018
Mileage
30,500 mi
Driver assistanceElectrical
Filed Feb 20, 2018

TL* THE CONTACT OWNS A 2017 TOYOTA SEQUOIA. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO PRIORITY TOYOTA CHESAPEAKE (1800 GREENBRIER PKWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT RODENTS CHEWED HOLES THROUGH THE WIRING THAT WAS LUBRICATED WITH PEANUT OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 6,200.

NHTSA ID
11073761
Incident
Jan 31, 2018
Mileage
6,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .