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2005 Toyota Sienna Other / unspecified Problems

Owner-reported complaints naming the other system, filed with NHTSA

Data refreshed

Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Feb 25, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,130 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2005 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming other

The 25 most recent of 34, in the owner's own words

Other / unspecified
Filed Feb 25, 2021

FRONT TIRES - EXCESSIVE TIRE WEAR PROBLEMS

NHTSA ID
11397939
Incident
Feb 24, 2021
BrakesElectricalOther / unspecified
Filed Dec 28, 2020

BRAKES ABS NOT WORKING. CAN'T FIND OUT WHY. SOMETIMES I HAVE BRAKES, SOMETIMES I DON'T. LIGHRS COME ON AND OFF. LOOKED UP RECALLS DESCRIPTIONS SHOW TGE SAME RECALLED ISSUES BUT MY CAR HAS ZERO RECALLS. DRIVING IN TRAFFIC ,BRAKE PEDAL GOES TO THE FLOOR. NO BRAKES. I GOT OUT OF TRAFFIC AND PARKED CAR IN DRIVEWAY. PEBDEMIC CAME. NOW I NEED TO FIND A WAY TO FIX IT.

NHTSA ID
11385358
Incident
Mar 3, 2020
Mileage
95,000 mi
Driver assistanceOther / unspecified
Filed Sep 12, 2020

I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL. THE LIGHT WILL RANDOMLY TURN ON, WHICH BRAKES THE WHEELS. THE SYSTEM WILL START BEEPING AND SAYING A FALSE TRACTION CONTROL PROBLEM. (WHEN THE ROAD IS CLEAR) I LOOKED ONLINE MANY TOYOTA SIENNAS HAVE THIS ISSUE. IT IS DANGEROUS AND SHOULD BE RECALLED TO BE FIXED!

NHTSA ID
11354564
Incident
Sep 12, 2020
EngineOther / unspecified
Filed Jan 15, 2020

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE SLOWED DOWN AND LOST POWER. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

NHTSA ID
11299493
Incident
May 5, 2019
Mileage
160,000 mi
Other / unspecifiedPowertrain (other)
Filed Apr 7, 2016

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V273000 (TIRES) AND 13V429000 (POWER TRAIN) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10854148
Incident
Feb 3, 2015
Other / unspecifiedSteering
Filed Nov 10, 2015
Fire reported

DEVELOPER TESTING

NHTSA ID
10789483
Incident
Nov 10, 2015
Mileage
100 mi
Other / unspecified
Filed Aug 11, 2015

THE SPARE TIRE FROM OUR 2005 TOYOTA SIENNA FELL OFF AND WAS LOST DUE TO THE IDENTIFED DEFECT IN THE SPARE TIRE CARRIER CABLE. THE SPARE TIRE FELL OFF AFTER THE DEFECT HAD BEEN IDENTIFIED THROUGH A RECALL NOTICE FROM TOYOTA, BUT BEFORE TOYOTA HAD A REMEDY FOR THE DEFECT. WHEN A REMEDY WAS IDENTIFIED, WE BROUGHT THE CAR TO THE DEALER FOR THE FIX BUT THEY REFUSED TO REPLACE THE ALREADY LOST SPARE TIRE. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING OUR SPARE TIRE DUE TO THIS IDENTIFIED DEFECT.

NHTSA ID
10747868
Incident
May 30, 2014
Mileage
125,000 mi
Other / unspecified
Filed Jun 2, 2015

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE VEHICLE WAS TAKEN TO A DEALER WHERE A SPARE TIRE WAS ADDED TO THE LUGGAGE COMPARTMENT AS A TEMPORARY REMEDY BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10722990
Incident
May 30, 2014
Other / unspecified
Filed Apr 10, 2015

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN PLACED THE SPARE TIRE IN THE LUGGAGE COMPARTMENT AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10705006
Incident
Aug 6, 2014
Other / unspecified
Filed Mar 23, 2015

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10701081
Incident
Dec 16, 2014
Other / unspecified
Filed Mar 20, 2015

TOYOTA DEALER WANTED ME TO PAY $2,000 & WAS TOLD THEY WOULD CHECK WITH TOYOTA REPERSENTATIVE & CALLED ME NEXT DAY WITH REPAIR ESTIMATE FROM TOYOTA OF $1,000. THE REPAIR HASN'T BEEN DONE BY TOYOTA TOO-DATE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR WHAT CAN BE DONE? I'M A RETIRED 75YRS SENIOR.ONLY DRIVER. MY CAR MILEAGE IS 40, 266

NHTSA ID
10700712
Incident
Mar 28, 2008
BrakesDriver assistanceOther / unspecified+1 more
Filed Mar 1, 2015

2005 TOYOTA SIENNA'S VEHICLE STABILITY CONTROL ENGAGED FOR NO REASON WHILE IN MANY DIFFERENT CONDITIONS (DRY, WET, CURVE, STRAIGHT, IT DIDN'T MATTER) MAKING ME LOSE CONTROL OF THE CAR. THE VSC, TRAC OFF AND CHECK ENGINE LIGHTS CAME ON AND A BEEPING SOUND ENGAGED WHILE THE CARE TOOK OVER NOT ALLOWING DRIVER INPUT. I HAD TO PUT IT IN NEUTRAL UNTIL IT TURNED OFF. I HAVE READ MANY ACCOUNTS ONLINE OF OTHER TOYOTA SIENNA DRIVERS EXPERIENCING THE SAME DANGEROUS PROBLEM. THANK GOODNESS WHEN IT HAS HAPPENED, I HAVEN'T HAD A TRUCK OR SEMI NEXT TO ME. THIS IS MY FAMILY CAR IN WHICH I NEED TO DRIVE MY KIDS AND OTHER PEOPLE'S KIDS, AND I CANNOT DRIVE IT ANYMORE. TOYOTA HAS TO FIX THIS PROBLEM, SINCE IT IS A MANUFACTURER PROBLEM. *TR

NHTSA ID
10691381
Incident
Sep 7, 2012
Mileage
120,000 mi
Other / unspecifiedTires & wheels
Filed Feb 9, 2015

THERE IS A SPARE TIRE RECALL ON 2004-2011 TOYOTA SIENNAS. THE "INTERIM" FIX REMOVES THE SPARE TIRE FROM UNDERNEATH THE VEHICLE AND STORES IT IN THE PASSENGER AREA. TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE 2010. I BOUGHT THIS CAR FOR THE EXTRA CARGO SPACE AND THE SEVEN PASSENGER CAPABILITY. NOW AT BEST ITS A SIX PASSENGER VEHICLE WITH A PRETTY BIG TIRE UNSECURED IN THE PASSENGER/CARGO AREA. THE REASON FOR THIS RECALL IS THAT THE SPARE TIRE HAD BEEN SUSPENDED UNDER THE CAR AND NOW IT HAS BEEN DETERMINED THAT THE CABLE IS DETERIORATED AND COULD ALLOW THE SPARE TIRE TO DROP ONTO THE ROAD. IT SEEMS TO ME THAT TOYOTA IS IN NO HURRY TO MAKE A PERMANENT REPAIR. IN THE EVENT OF REALLY HARD STOP OR COLLISION THIS LOOSE TIRE AND WHEEL ASSEMBLY COULD CAUSE INJURY. *TR

NHTSA ID
10682242
Incident
Nov 17, 2014
Mileage
139,986 mi
Body & structureOther / unspecifiedTires & wheels
Filed Dec 5, 2014

I RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING CABLE CORROSION FOR THE SPARE TIRE ASSEMBLY. I BROUGHT THE CAR TO THE TOYOTA DEALER AND THEY REMOVED THE CABLE AND SPARE TIRE FROM UNDER THE CAR. I AGREED TO HAVE THIS WORK COMPLETED BASED ON AN ESTIMATE FROM THE DEALER THAT THE NEW PARTS TO HAVE THE SPARE TIRE REINSTALLED WOULD BE MADE AVAILABLE WITHIN 4 WKS. NOW ABOUT 7 WKS HAVE PASSED AND THERE IS STILL NO WORD FROM TOYOTA ABOUT WHEN THIS SPARE TIRE SOLUTION WILL BE MADE AVAILABLE. FOR 7 WKS I HAVE HAD TO DRIVE AROUND WITH THE SPARE TIRE THE WELL OF MY TOYOTA WHILE IT BANGS AROUND AND TAKES UP A LOT OF SPACE. MY STORAGE IN THE CAR HAS BEEN COMPROMISED AND I HAVE TO PUT DELICATE THINGS AND GROCERIES AT OTHER PLACES IN THE CAR. IT IS IMPERATIVE THAT TOYOTA ISSUE A PERMANENT SOLUTION TO THIS SPARE TIRE PROBLEM! *TR

NHTSA ID
10662349
Incident
Oct 15, 2014
Mileage
128,000 mi
Driver assistanceOther / unspecified
Filed Aug 8, 2014

ON A STRAIGHT CLEAR, DRY ROAD THE TRACTION CONTROL SYSTEM ACTIVATED UNDER CONSTANT SPEED SEVERAL TIMES. WHEN ACTIVATED, THE INDICATOR LIGHT FLASH, THE BUZZER SOUNDED AND THE BRAKES WERE APPLIED AUTOMATICALLY. *TR

NHTSA ID
10621009
Incident
Aug 1, 2014
Mileage
116,019 mi
Other / unspecified
Filed Jun 23, 2014

THE ALLOY WHEELS PIT AND CORRODE CAUSING THE OUTSIDE COVERING TO COME OFF AND ALSO CAUSING THE RIMS TO LEAK AIR AND THE TIRES TO GO FLAT. *TR

NHTSA ID
10605388
Incident
Nov 3, 2011
Mileage
67,371 mi
Driver assistanceOther / unspecified
Filed Nov 7, 2013

ON MY 2005 TOYOTA XLE LIMITED, THE TRACTION CONTROL SYSTEM ENGAGED ON ITS OWN WHILE DRIVING ABOUT 50 MPH ON A FLAT ROAD IN DRY CONDITIONS, AS A RESULT THE BRAKES ENGAGED ON ITS OWN AND THE CAR SHOOK PROFUSELY FOR A COUPLE OF SECONDS. I HAD TO HOLD ONTO THE STEERING WHEEL TO MAINTAIN CONTROL AND AVOID GOING INTO THE NEIGHBORING LANE. MY 2005 TOYOTA SIENNA HAS 84,000 MILES ON IT. THERE HAVE BEEN TWO OTHER INCIDENCES WHEN THE TRACTION CONTROL ENGAGED BUT THE BRAKES DID NOT. I HAVE ONLY OWNED THE CAR FOR 1 WEEK AND I AM COMMUNICATING WITH TOYOTA BUT I THEY HAVE YET TO ORGANIZE A RECALL FOR THIS VERY DANGEROUS PROBLEM. I PLAN TO DRIVE TO CANADA IN THIS CAR SO I HOPE WE CAN FIND A SOLUTION. *TR

NHTSA ID
10551359
Incident
Nov 6, 2013
Mileage
84,000 mi
Driver assistanceOther / unspecified
Filed Dec 31, 2012

2005 SIENNA WAS DRIVEN TO A PARKING GARAGE AND PARKED FOR TWO HOURS. UPON RETURNING TO THE SIENNA AND STARTING THE ENGINE, THREE LIGHTS CAME ON; CHECK ENGINE, VSC, AND TRAC OFF. DROVE VEHICLE HOME (150 MILES), THE 3 LIGHTS REMAINED ON AS WELL AS LOSS OF CRUISE CONTROL AND AN INTERMITTENT COMPASS DISPLAY. TOOK VEHICLE IN FOR INSPECTION AT A LOCAL TOYOTA DEALER AND WAS TOLD THE SKID CONTROL UNIT ECU NEEDED TO BE REPLACED. I FOUND OUT THERE ARE OTHER COMPLAINTS AND A TECHNICAL SERVICE BULLETIN ON THE 2005 SIENNA VEHICLE STABILITY CONTROL (ALSO CALLED ELECTRONIC STABILITY CONTROL) SYSTEM THAT HAS CAUSED INJURIES. EVEN MORE REMARKABLE, MY 2005 SIENNA HAS ONLY 62K MILES AND IN THAT TIME THERE HAS BEEN 2 OTHER INCIDENCES WITH THE SAME SYMPTOMS. WHY HAS THERE NOT BEEN A RECALL IF THERE ARE ALREADY INJURIES IN THE DATABASE?? *TR

NHTSA ID
10490610
Incident
Dec 22, 2012
Mileage
62,050 mi
Other / unspecified
Filed Mar 11, 2011

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM ENGAGED WHILE DRIVING AT A HIGHWAY SPEED, AS A RESULT THE VEHICLE ENGAGED THE BRAKES WITHOUT ASSISTANCE. THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.

NHTSA ID
10389850
Incident
Jan 1, 2010
Mileage
89,000 mi
Driver assistanceOther / unspecifiedPowertrain (other)
Filed Feb 24, 2011

OUR 2005 TOYOTA SIENNA TOOK OFF ON US IN RUSH HOUR TRAFFIC. MOVING MY FOOT TO THE BRAKE AND MY HUSBAND SHIFTING INTO NEUTRAL WAS THE FIRST THING WE TRIED, WE ALSO TRIED PARK AND REVERSE, AND TURNING OFF THE CRUISE CONTROL, NONE OF WHICH WORKED. THE TOYOTA SIENNA DEATH TRAP CONTINUED TO ACCELERATE RAPIDLY EVEN THOUGH MY FOOT WAS JAMMED ON THE BRAKE (I DIDN'T REMOVE MY FOOT FROM THE BRAKE FOR ANOTHER 2 1/2 HRS UNTIL THE TOW TRUCK PULLED IN FRONT OF US. BY THE WAY, WHEN YOUR VEHICLE IS SUDDENLY TRAVELING MUCH, MUCH FASTER THAN ANYONE ELSE'S VEHICLE ON THE ROAD, IT'S ALL YOU CAN DO TO NOT HIT SOMEONE. BELIEVE ME, I WAS SUDDENLY SWERVING IN AND OUT OF THE LANES AND CUTTING EVERYONE OFF. THE ONLY THING THAT STOPPED OUR TOYOTA DEATH TRAP WAS PULLING THE KEY FROM THE IGNITION, CERTAINLY NOT IDEAL IN RUSH HOUR TRAFFIC. WHILE THIS WAS GOING ON, OUR SON WAS IN THE BACKSEAT CALLING 911, WHILE OUR DAUGHTER CRIED. WE DON'T HAVE A LAWYER AND TOYOTA WON'T FIX OUR VAN. WHAT ARE WE SUPPOSED TO DO WITH IT? *TR

NHTSA ID
10384429
Incident
Apr 1, 2010
Mileage
92,000 mi
Body & structureOther / unspecified
Filed Jan 22, 2011

POWER SLIDE DOOR PULLEY CABLE ASSEMBLY FAILED ON THE DRIVER SIDE OF A 2005 TOYOTA SIENNA XLE WITH 84,000 MILES. THE CABLE SNAPPED AND RENDERS THE DOOR USELESS. PAULY TOYOTA DEALER (CRYSTAL LAKE, IL) DID NOT EVEN COME WITHIN 20 FEET OF THE VAN AND QUOTED ME $1600 TO REPAIR. THE CABLE OF THE PASSENGER SIDE OF THE CAR HAS SHOWS THAT THE PROTECTIVE CABLE COATING IS CRUMBLING AND THE CABLE IS RUSTING MAKING IT A MATTER OF TIME BEFORE PASSENGER SIDE DOOR CABLE SNAPS AS WELL. THIS IS A VERY POOR DESIGN THAT THE CABLE IS CONSTANTLY EXPOSED TO THE ELEMENTS AND PRONE TO RUSTING AND SNAPPING (THERE ARE A LOT OF POSTS ON THE INTERNET OF 2004 SIENNA OWNERS WITH THE SAME PROBLEM). THE FAILED PART IS THE CABLE, BUT YOU ARE REQUIRED TO PURCHASE THE ENTIRE MOTOR ASSEMBLY TO REPAIR - IT IS A POOR DESIGN TO BEGIN WITH, ESPECIALLY FOR OWNERS THAT LIVE IN COLD WEATHER CLIMATES WHERE THE VEHICLE IS EXPOSED TO FREEZING/THAWING, ROAD SALT, ETC. *TR

NHTSA ID
10378254
Incident
Jan 6, 2011
Mileage
84,000 mi
Other / unspecified
Filed Dec 13, 2010

TOYOTA SIENNA VANS ARE DANGEROUSLY TOO LOW TO INSTALL A TRAILER HITCH. *TR

NHTSA ID
10370442
Incident
Dec 12, 2010
Mileage
65,000 mi
Body & structureOther / unspecified
Filed Nov 17, 2010

THE PAINT/COATING ON MY RIMS IS BUBBLING AND FLAKING OFF. IT HAS BEEN GETTING STEADILY WORSE SINCE I PURCHASED THE VEHICLE USED IN 2009. I HAVE NOT TRIED TO CONTACT A DEALER ABOUT IT AS IT IS BEYOND THE 36 MONTH WARRANTY PERIOD AND ANY SPECIAL ADJUSTMENT FROM TOYOTA LIKELY WOULD BE A HUGE UP-HILL BATTLE AND WOULD PROBABLY JUST END UP WASTING MY TIME. *TR

NHTSA ID
10366641
Incident
Nov 17, 2010
Mileage
50,000 mi
Body & structureOther / unspecified
Filed Jul 16, 2010

THE DRIVER'S SIDE DOOR IS FALLING OFF OF MY 2005 TOYOTA SIENNA MINIVAN. TOYOTA ISSUED A SERVICE BULLETIN RECALL FOR THIS DEFECT IN 2005. THE PROBLEM 1ST APPEARED IN MY CAR IN MARCH 2007. THE FOLSOM LAKE TOYOTA DEALER REPAIRED MY VEHICLE BY SENDING IT OUT TO A WELDING COMPANY TO BE REPAIRED. I WAS PROVIDED WITH A RENTAL CAR AT NO CHARGE BY TOYOTA. THE DESCRIPTION OF THE DEFECT, AS STATED ON THE REPAIR SLIP IS AS FOLLOWS: "...FOUND DOOR DEFORMED AND WELD BROKEN INSIDE DOOR , 23 REPLACED DRIVERS DOOR CHECK, SUBLET TO BODY SHOP FOR REPAIR OF DOOR." I HAVE A COPY OF THIS ORIGINAL REPAIR FORM. THE 2ND TIME THIS DEFECT RE-APPEARED WAS ON JULY 8, 2010. I IMMEDIATELY REPORTED THE PROBLEM TO TOYOTA CORPORATE, WAS ASSIGNED CASE # 1007081422 AND WAS ADVISED BY THE TOYOTA CORPORATE REPRESENTATIVE THAT THE TOYOTA OF RICHMOND, INDIANA DEALER WOULD BE CALLING ME WITHIN 3 DAYS TO MAKE AN APPOINTMENT TO BRING MY CAR IN AND RECEIVE A FREE RENTAL UNTIL MY CAR'S DEFORMITIES WERE FIXED. THE DEALER FAILED TO RESPOND WITHIN 3 DAYS, AND I CALLED CORPORATE AGAIN ON 7-14-10 AND SPOKE WITH CATHERINE. SHE SENT ANOTHER REQUEST TO TOYOTA OF RICHMOND AND SAID THAT I WOULD HEAR FROM THE DEALER WITHIN 24 HRS. AGAIN, TOYOTA OF RICHMOND FAILED TO CONTACT ME. I CALLED TOYOTA CORPORATE MOMENTS AGO (7-16-10), AND JESSIE SAID THEY HAVE NO CONTROL OVER THEIR DEALERS FIXING TOYOTA DEFECTS AND THAT I SHOULD TRY TO CONTACT THEM MYSELF. TOYOTA HAS A LEGAL AND ETHICAL RESPONSIBILITY TO FIX THEIR KNOWN DEFECTIVE PROBLEMS. AFTER ALL OF THESE FAILED ATTEMPTS TO GET RICHMOND TOYOTA TO CONTACT ME TO INITIATE THE REPAIR PROCESS, TOYOTA SHOULD BE FINED AND/OR TOYOTA SHOULD BE PROHIBITED FROM SELLING IN THE US MARKETPLACE. THE DRIVER SIDE DOOR IS CLEARLY FALLING OFF AND WILL CAUSE INJURIES WHEN THIS HAPPENS. *TR

NHTSA ID
10343595
Incident
Jul 8, 2010
Mileage
61,000 mi
Other / unspecifiedSuspension
Filed Jul 1, 2010

THIS COMPLAINT IS IN REGARD TO TOYOTA RECALL 08V-244, WHICH REPLACES THE STRUTS ON THE BACK DOOR HATCH. THE DEALERSHIP, FRED ANDERSON TOYOTA OF RALEIGH, INFORMED ME OF THE RECALL AND RECOMMENDED THAT THE STRUTS BE REPLACED. UNFORTUNATELY, ONCE THE NEW STRUTS WERE IN PLACE THE DOOR WOULD NO LONGER CLOSE PROPERLY. THE DEALERSHIP INFORMED ME THAT THE MOTOR WAS TOO WEAK TO WORK WITH THE NEW STRUTS AND THAT I WOULD HAVE TO PAY FOR A NEW MOTOR. I HAVE FOUND ON EDMONDS.COM THAT THIS IS A COMMON PROBLEM. IT IS EVIDENT THAT TOYOTA DID NOT CONSIDER THE IMPACT OF THE NEW STRUTS ON THE MOTOR. CONSUMERS SHOULD BE MADE AWARE THAT ALLOWING TOYOTA TO REPLACE THESE STRUTS PER THE RECALL WILL RENDER THE BACK DOOR INOPERABLE. TOYOTA SHOULD REVISE THIS RECALL SO THAT NEW STRUTS WILL BE USED THAT ACTUALLY WORK WITH THE EXISTING MOTOR OR INSTALLATION OF A NEW MOTOR THAT WILL WORK WITH THE NEW STRUTS SHOULD BE COVERED. AN ADDITIONAL SAFETY CONCERN IS THAT THE NEW STRUTS ARE TOO POWERFUL. THE BACK DOOR SHOOTS UP LIKE A ROCKET. THIS MAY BE CAUSED B/C THE EXISTING MOTOR IS TOO WEAK TO OFFER ANY RESISTANCE. I AM AFRAID THAT THE DOOR WILL CAUSE DAMAGE TO PROPERTY OR ANOTHER PERSON B/C IT OPENS UP MUCH TOO FAST AND MUCH TOO HARD. *TR

NHTSA ID
10340906
Incident
Jun 21, 2010
Mileage
72,743 mi

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