Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Feb 16, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 124 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2013 Toyota Tacoma submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Feb 16, 2026
I am filing this consumer complaint against Toyota Motor Sales, U.S.A., Inc. (Toyota Motor North America, Inc.) for unfair and deceptive business practices related to a known paint peeling defect on my 2013 Toyota Tacoma (VIN identified in form, paint code 040 Super White). The vehicle exhibits severe peeling on the passenger side rear door, engine compartment, and other areas due to primer adhesion failure from sunlight exposure—not accident damage—matching symptoms addressed in Toyota's Customer Support Program ZKG and related Technical Service Bulletins for 2009–2015 Tacoma models. Despite multiple contacts with Toyota's Customer Experience Center (1-800-331-4331), Stevens Creek Toyota dealership, and formal letters (dated October 5, 2025, and January 15, 2026), Toyota has failed to provide a remedy, acknowledgment, or inspection under applicable programs. Key interactions include: initial notice in April 2024; dealer inspection in July 2024 denying coverage; phone calls in September/October 2025 and January 2026 where representatives hung up without escalation or manager follow-up; and no response to mailed complaints. This has caused ongoing cosmetic damage, diminished resale value, rust risk, and significant frustration/time loss. The issue aligns with widespread complaints and the ongoing class action lawsuit [XXX] v. Toyota Motor North America, Inc., Case No. XXX, U.S. District Court, Central District of California), alleging Toyota's knowledge of defective clear coat finishes leading to premature peeling INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11718354
Incident
Oct 5, 2025
Body & structure
Filed May 2, 2025
The frame was “repaired” by the spray foam, not replaced. This foam has been falling off since I purchased the vehicle and there is much rust on the frame. I have gone into Toyota for this to be inspected and they said that the foam that was applied to the frame and was sufficient enough to meet the standards. I don’t find this to be safe especially on vehicle that is 12 years old. There was rust that was clearly repainted in spots.
NHTSA ID
11658402
Incident
May 2, 2025
Body & structure
Filed Aug 5, 2024
While backing in camper to my driveway after a 3.5 hr return trip, the back part of the frame which holds the rear bumper and the trailer hitch let go from a rusted frame. See attached pic. I inquired with a Toyota dealer who said my vehicle is out of warranty for the CSP from Toyota for rusting frames. They indicated there was a recall that wasn't repaired on my vehicle but I don't recall seeing a recall for rusting frames. They also said this wasn't a safety recall which I have a hard time understanding. If this happened while on the highway and not in front of my house the entire camper would have completely let go from my vehicle. Any information would be appreciated.
NHTSA ID
11606530
Incident
Aug 3, 2024
Body & structure
Filed Jul 18, 2022
1. Fuel door hinge broke. Checked on Tacoma forums, this is a common problem with 2005-2015 model. 2. Not a safety risk. 3. Toyota does not acknowledge this is as a problem for the 2005-2015 model. 4. Vehicle has been inspected for repair estimate. 5. Prior to hinge breaking, the fuel door was not mating properly.
NHTSA ID
11474511
Incident
Jul 15, 2022
Body & structureDriver assistance
Filed Dec 23, 2020
ALL OF THE HEAT SHIELDS PROTECTING MY FLOOR BOARDS FROM THE HEAT OF THE EXHAUST ARE FALLING OFF. THE HAVE BEEN FALLING OFF ON THE HIGHWAY AND GENERALLY WHILE THE VEHICLE IS IN MOTION. IT SEEMS AS IF THE NUTS THAT HOLD THE SHIELDS ON ARE CORRODING THE ALUMINUM SHIELDS.
NHTSA ID
11384664
Incident
Dec 20, 2020
Mileage
95,000 mi
Body & structure
Filed Sep 14, 2020
THE FRAME IS BADLY RUSTED WITH HOLES IN IT.
NHTSA ID
11354830
Incident
Sep 14, 2020
Mileage
265,000 mi
Body & structureDriver assistanceSuspension
Filed Jul 17, 2020
Crash reported
I NEED HELP PLEASE I BROUGHT A TRUCK FROM DEALER AND THEY DIDN'T TELL ME NOTHING ABOUT CHASES I HAVE 45 DAYS SINCE I GOT IT I WAS DRIVING ON FREEWAY WHEN I FEEL THE TRUCK WAS MOVING LEFT SIDE SO I TAKE TO BODYSHHOP AND THE MECHANIC GAVE A REPORT HE FOUND A LOTS PROBLEM WITH THE TRUCK I TRIED TO SPEAK WITH DEALER BUT THEY NOT WANT TO HELP OR CHANGE THE TRUCK I WANT TO RETURN THE TRUCK BECAUSE I CAN'T PAY FOR A TRUCK T'S NOT SAVE TO DRIVE PLEASE HELP
NHTSA ID
11340028
Incident
Jul 5, 2020
Mileage
109,000 mi
Body & structureSuspension
Filed May 7, 2018
THE STEP BUMPER IS RUSTED AND IS UNSAFE TO STEP ON. THE SPRINGS HAVE EXCESSIVE RUST ON THE WELDS.
NHTSA ID
11092349
Incident
Apr 30, 2018
Mileage
40,320 mi
Body & structure
Filed Sep 7, 2017
TL* THE CONTACT OWNS A 2013 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V425000 (STRUCTURE, EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11022062
Incident
Sep 5, 2017
AirbagsBody & structureElectrical
Filed Dec 31, 2015
Crash reportedFire reported2 injuries reported
WE HIT BLACK ICE AND SPUN FLIPPED INTO A DITCH ONTO THE PASSENGER SIDE OF THE TRUCK AIRBAG DEPLOYED ON THE PASSENGER SIDE THE AIRBAG CAUGHT ON FIRE CATCHING THE WHOLE TRUCK ON FIRE.
NHTSA ID
10817278
Incident
Dec 18, 2015
Mileage
70,000 mi
Body & structure
Filed Oct 29, 2014
TL* THE CONTACT OWNS A 2013 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW FAILED TO CLOSE. ON ONE OCCASION, DURING RAINY WEATHER, THE WINDOW FAILED TO CLOSE AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE WINDOW RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ID
10651118
Incident
Sep 13, 2013
Mileage
5,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own