Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Toyota Tacoma submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The Clear coat is failing on the roof and the hood causing the paint to fade. Toyota knows about the problem and fails to do anything to rectify the problem. Thousands of customers are being affected by this. You can go onto any vehicle forum out there and there are thousands of pictures of this.
My 2014 Toyota Tacoma is experiencing paint chipping in large sections on multiple sections of the vehicle. Primarily this can be seen on the passenger side doors near the windows. I believe there was a recall for this vehicle for years 2016-2022. My request is to have my year model included as it is experiencing the exact same issues as the years already on the recall.
Body is rusted
I purchased this Toyota 3 years ago in Rochester NY, an incredibly snowy city that uses a lot of salt in the winter. I was living in Texas when I got informed about a recall about frame damage due to rust and corrosion. When I tried to get this taken care of I was told the dealership couldn’t do anything about it because it’s not in a cold climate state anymore. The frame is very rusted and seems to be very dangerous to drive. I find the lack of professionalism and disregard for my safety highly disturbing. Please let me know if there’s anything you can do to help get this resolved.
Structure problems with Tacoma super white #040 peeling and starting to cause rust issues. Notified manufacturers dealership and they inspected vehicle stating it does have the delaminating problem as seen on over their other models. Stated this particular model and year is not included in current recall, but they have seen other Tacoma’s with this same issue. Collision center took pictures for their records and showed me his personal truck with exactly the same issue.Entire truck will eventually need to be painted according to shop manager. Contact Toyota North America which stated not part of (SSC) and offered not assistance reference #220111-000090. Available for inspection and have pictures if needed. Vehicle has 25,000 miles and in great shape other than exterior paint peeling.
I took my vehicle in to the dealer where I always have it serviced, and asked them to do a front end alignment, since it pulls slightly and I noticed a little uneven tire wear. The mechanic said the front suspension is too rusted to align. I took the vehicle to a tire shop recommended by the dealer service advisor, and they said it is extremely rusted and sprayed some penetrating oil on it. I posted some pictures online in a Tacoma forum and everyone thought the rust was excessive, especially for a southern California vehicle where the roads aren't salted. I am the original owner. Based on what I read in online Tacoma forums, excessive frame rust was a well documented problem for earlier years There is excessive rust and corrosion on the front frame, suspension and steering, preventing proper steering alignment as normal maintenance. The problem was originally identified by the dealer last month during a routine 5,000 mile oil change service; they never notified me about a problem in any previous service, and the problem was independently confirmed by a tire shop when I tried to have them perform a front wheel alignment. There are no warnings or symptoms, and the need for a front end alignment is due to normal wear and tear
The contact owns a 2014 Toyota Tacoma. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 17V425000 (Structure, Equipment) however, the failure occurred. The contact stated while driving at various speeds, she became aware that the hood was lifting near the front windshield. The dealer was made aware of the failure but suggested that the contact use 3M tape secure the hood. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 73,256.
MY TRUCK IS 'SPRUCE MICA GREEN, THE CLEAR COAT IS CRACKED AND PEELING ON FLAT SURFACES. 2014 MODEL. THIS IS TOTALLY UNSATISFACTORY FOR PAYING $38,000.00 FOR A NEW VEHICLE THAT HAS 57,000 MILES ON IT.
EXTREME RUST OF REAR BUMPER. COMPROMISED BUMPER. UNSAFE PROTECTION IN CASE OF ACCIDENT. DANGEROUS CONDITION. BROUGHT TO RIVERHEAD TOYOTA AS PART OF CUSTOMER SUPPORT PROGRAM. I WAS TOLD THE BUMPER IS NOT PART OF THE FRAME AND THEREFORE IT IS NOT COVERED. THE BUMPER IS PART OF THE STRUCTURAL SAFETY OF THE VEHICLE.
OUR TRUCK WAS NOT ON AND THE KEYS WERE NOT IN THE IGNITION OR EVEN IN THE TRUCK. MY HUSBAND WAS HOOKING UP THE BOAT TRAILER AND OUR TWO YEAR OLD SON PUT THE TRUCK INTO NUTRAL. MY HUSBAND SAID THE TRUCK ROLLED A LITTLE. WE DONT FEEL AS THOUGH YOU SHOULD BE ABLE TO GET THE TRUCK INTO ANOTHER GEAR FROM PARK UNLESS YOU HAVE YOUR FOOT ON THE BRAKE AND THE TRUCK IS ON. THIS COULD HAVE BEEN REALLY BAD SCENARIO IF WE WOULD HAVE BEEN PARKED ON A HILL OR INCLINE. WE JUST DONT WANT SOMEONE TO GET HURT.
BOUGHT THE TRUCK FROM A PRIVATE SELLER. FOUND OUT ABOUT THE TOYOTA FRAME RECALL FROM A 3RD PARTY. BROUGHT MY TACOMA IN FOR THE RECALL IN 2013 BUT TOYOTA DID NOT WANT TO CHECK IT BECAUSE I WAS A COUPLE MONTHS PASS THEIR DEAD LINE. NEVER GOT A RECALL LETTER. IN 2014 I HAD THE TRUCK FRAME CHECK AND UNDERCOATED BY A SMALL BUSINESS IN THE AREA BECAUSE I LIKE THE TRUCK AND WANTED IT TO LAST. FALL OF 2017 WENT TO GET THE TRUCK INSPECTED AND INSPECTION STATION TOLD ME MY FRAME WAS GETTING BAD. WHEN I GOT HOME I WANTED CHECK IT OUT FOR MYSELF TO FINE OUT IF MY FRAME WAS REALLY GOING BAD. AS I WAS CHECKING THE FRAME, I WAS ABLE TO PASS MY FIGURES THROUGH THE INSIDE OF MY FRAME. CALLED TOYOTA TO REPORT THIS AND THEY ARE SAYING THAT SINCE I DID NOT BRING MY TRUCK TO GET CHECK IN 2012 THAT THERE IS NOTHING THEY CAN DO FOR ME. THEY SAID THAT IT WASN'T A RECALL BUT A BULLETIN THAT THEY HAD IN 2012.
TL* THE CONTACT OWNS A 2014 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V425000 (STRUCTURE, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TOYOTA OF NORTH MIAMI, 16600 NW 2ND AVE, MIAMI, FL 33169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 TOYOTA TACOMA. WHILE DRIVING ABOVE 60 MPH, THE VEHICLE EXPERIENCED SEVERE WIND NOISE COMING FROM THE DOOR PANELS. THE NOISE DISTRACTED THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDSHIELD WAS REPLACED, BUT THE NOISE CONTINUED. THE CONTACT ALSO INDICATED THAT THE BACK UP CAMERA WOULD SOMETIMES FREEZE AND MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 100.
TACOMA TRUCK PARKED AND STATIONARY. PASSENGER EXITED VEHICLE BUT THE DOOR COULD NOT BE OPENED ALL THE WAY BECAUSE IT WAS CLOSE TO A WALL. THE SHARP ROUGH CORNER EDGE OF THE BOTTOM REAR OF THE FRONT PASSENGER DOOR SLICED A PASSENGERS LEG AS THE LEG WAS MOVED TO CLEAR THE DOOR.. DRIVERS SIDE DOOR IS SIMILAR BUT NOT AS TOUGH OR SHARP AS PASSENGERS BOTTOM CORNER OF THE DOOR. IT HAS LEFT A SCAR ON THE LEG. ON DIFFERENT OCCASIONS BOTH FRONT DOORS HAVE SCRAPED MY LEG TWICE ON THE DRIVERS SIDE DOOR AND MY WIFE'S LEG TWICE ON DRIVER AND PASSENGER DOOR ESPECIALLY WHEN THERE IS LIMITED CLEARANCE FROM THE DOOR THAT IS NEAR A WALL OR OTHER CAR. THIS HAPPENS ON A QUAD CAB BECAUSE THE FRONT DOORS ARE CUT WITH A STRAIGHT EDGE AND THE METAL IS NOT ROUNDED OR SMOOTH FINISH LIKE THE BACK DOORS. TOYOTA ADMITS IN A LETTER THAT THE BOTTOM REAR CORNER PASSENGER DOOR IS SLIGHTLY ROUGHER THAN THE DRIVERS SIDE DOOR WHERE THE INJURY MIGHT OCCUR. TOYOTA WILL TAKE NO ACTION.
REAR LEAF SUSPENSION ON TACOMA TRG 4 DOOR CAUSING EXCESSIVE HI-WAY BOUNCE. IN WINTER CONDITIONS THE REAR END WOULD BOUNCE AND REPOSITION THE REAR END CAUSING SWAYING OF VEHICLE ON TURNS. THE INTERNAL CAB AND BOX VIBRATION MAY BE THE CATALYST FOR THE FRAME FAILURES IDENTIFIED IN PRIOR RECALLS? COMBINED WITH THE DRIVE SHAFT VIBRATION ISSUES AT HIGH SPEED HI-WAY TRAVEL THE REAR TIRES OF THE VEHICLE ARE CONSTANTLY DEVELOPING FLAT SPOTS AND REQUIRE EXCESSIVE BALANCING TO AVOID ADDED REAR END VIBRATION. MY VEHICLE HAS 55,000KM (ABOUT 30,000 MILES) ON IT AND I AM ON SECOND SET OF TIRES AS A RESULT.
THE 2014, TOYOTA TACOMA 4X4 - CREW CAB, HAS A HOOD SCOOP. UPON DRIVING WEST INTO THE SUN THE GLARE WAS SO BRIGHT FROM THE HOOD SCOOP THAT I COULD NOT SEE THE ROAD. I CONSIDER THIS A HUGE SAFETY ISSUE. IT WAS "TOTALLY" IMPOSSIBLE TO SEE THE TRAFFIC OR ROAD CONDITIONS, BEING COMPLETELY BLINDED BY THE GLARE. VEHICLE VIN#: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE WERE DRIVING HOME AFTER THE PURCHASE OF THE TRUCK. THERE WAS SEVERE VIBRATION INSIDE THE CAB AND IT FELT LIKE THE DRIVESHAFT WAS GOING TO FALL OUT. WE HAVE HAD BACK TO THE DEALER NUMEROUS TIMES FOR THIS ISSUE AND HAVE BEEN TOLD IT IS A CHARACTERISTIC OF THE VEHICLE BY THE DEALER AND 2 OTHER REPRESENTATIVES FROM TOYOTA. THE DEALER HAS CHANGED DIFFERENT COMPONENTS ON THE SUSPENSION AND MOTOR MOUNTS, NO CHANGE. TIRES HAVE BEEN BALANCED, RE-BALANCED AND REPLACED NO CHANGE. THE DRIVE SHAFT WAS TRUED AND BALANCED, NO CHANGE. THE DRIVESHAFT WAS REPLACED, NO CHANGE. WE TRIED TO WORK WITHIN THE SYSTEM AND BROUGHT OUR CONCERNS TO TOYOTA REPEATEDLY, WE EVEN COMPLETED THE ARBITRATION PROCESS ONLY TO BE TOLD THAT THE VIBRATION IS NORMAL AND A CHARACTERISTIC OF THE TACOMA. THIS DEFECT IS HUGE CONCERN FOR US, THE VIBRATION HAS CONTINUED TO GET WORSE AND OUR GREATEST FEAR IS THAT A CATASTROPHIC FAILURE OF THE DRIVE LINE WHILE DRIVING ON THE HIGHWAY, CAUSING INJURY TO US AND OTHERS OR POSSIBLY SOMEBODY'S DEATH. AFTER NEARLY 10 VISITS TO THE DEALER, TIRE COMPANIES, DRIVE LINE SPECIALISTS AND REPEATED CALLS TO TOYOTA CORP, WE HAVE RUN OUT OF OPTIONS. WE ARE AFRAID TO DRIVE THE TACOMA, AND WE CERTAINLY DON'T WANT ANYBODY ELSE DRIVING IT OR ANOTHER TACOMA WITH THIS ISSUE.. *TR
WINDSHIELD SEAL LIFTS IN HIGH WINDS AND ALLOWS AIR INTO CAB OF TRUCK. *TR
WHILE DRIVING FROM EAST TO WEST AND CROSSING THE GORGE AT GEORGE, WASHINGTON WIND WAS BLOWING REALLY HARD. THEN I HEARD WIND NOISE COMING INTO THE VEHICLE. I STOPPED AT THE NEXT REST AREA AND CHECKED THE VEHICLE OUT AND FOUND THAT THE WINDSHIELD SEAL HAD LIFTED AND WAS CAUSING WIND NOISE AND FLEXING OF THE WINDSHIELD. THIS COULD HAVE BEEN CATASTROPHIC HAD THE WINDSHIELD BLOWN COMPLETELY OUT. THIS IS UNSATISFACTORY FOR A BRAND NEW VEHICLE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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