2023 Toyota Venza Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Toyota Venza Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance430.8%
- Electrical215.4%
- Engine17.7%
- Exterior lighting17.7%
- Other / unspecified17.7%
- Powertrain (other)17.7%
- Airbags17.7%
- Visibility17.7%
- Brakes17.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Vehicle loses center display repeatedly Screen and system keep rebooting while driving Dealer refused to fix saying “no recall” Problem reduces visibility of backup camera and safety information
The contact owns a 2023 Toyota Venza Hybrid. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked vehicle. No injuries were reported, and no police report was filed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. A manufacturer's investigator came to the dealer to inspect the vehicle. The contact was informed that the Black Box information did not indicate that a vehicle malfunction had occurred during the crash. The contact indicated that the vehicle had experienced a second similar failure while driving 5 MPH, the accelerator pedal erroneously extended to the floor, and the vehicle began to unintentionally accelerate. The contact was able to press the brake pedal and safely stop the vehicle. The cause of the failures was not determined. The failure mileage was 15,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The inflation screen keeps going on and off
The entertainment screen keeps going on and off. The radio will not stay on! I brought it to the Toyota dealer and told them the problem and that I saw on the internet a recall for this problem. He checked the vin number and said it was not mine. He also if it’s the screen that will be expensive to replace as my car is no longer in warranty
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
We own a 2022 Toyota Venza Hybrid and are having problems with it "lunging forward" when applying the brake. This has happened multiply times. The first is when I was pulling very slowly into the garage because the car just fits through the door having only inches to spare on either side of the side view mirrors. As I was lightly applying the brake, the car LUNGED FORWARD, the word BRAKE in bold red letters appeared on the dashboard (The Forward Collision Warning) and the car jerked to a stop by itself avoiding hitting the back wall. It happened in a split second. No damage, no injuries. Not so the second time. On Feb 13, 2025, we were going to a local business. My husband was in the front passenger seat. We pulled into the parking lot and I turned right into the parking space. As I lightly applied the brake, the car violently LUNGED FORWARD hitting the cement post supporting the building. "No Forward Collision Warning light this time".There was a loud bang noise and both the driver, upper and lower and passenger airbags were deployed. The seatbelts jolted us back to our seats and locked up. There was smoke and a nasty smell (from the airbags). This all happened in a split second. I couldn't open the door, so I had to crawl over the console with help from my husband to get out of the car. I was taken to the ER by ambulance to get x-rays of my chest which was badly bruised and my ankle which was also bruised. My husband escaped injuries but was in shock as well. Since this happened, we have done research on the Internet and found numerous complaints and instances of this same thing happening to drivers when gently applying the brakes, particularly in TOYOTA hybrid vehicles. Many people narrowly escaping severe injuries and death in similar situations. I guess it has to take a few fatalities for Toyota to do something about it. What a shame! The insurance co. totaled the car. We won't be getting another Toyota.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The front headlight developed condensation with zero evidence of a hit or accident. Additionally, the car randomly loses power when going from a stop to acceleration, leaving me in the middle of an intersection with no power for about 3-5 seconds
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2023 Toyota Venza. The contact stated that while reversing up a steep driveway to enter a roadway, the vehicle reached the top of the incline. The contact attempted to shift the vehicle into Drive to complete the turn, but the vehicle would not allow the gear engagement. Consequently, the vehicle rolled backward down the driveway, through a ditch, and up an adjacent embankment. The vehicle speed was unknown. The vehicle's final stop was hitting a tree from the rear. No air bags were deployed. The vehicle was towed to an Auto Body Shop. The contact stated that both she and her daughter were in the vehicle and experienced back pain and neck discomfort. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Vehicle has an open safety recall (25TD01) for rear traction motor cable corrosion. Corwin Toyota in Boulder, CO was notified in January and failed to order the part. Came in April 14 for the scheduled repair and was told the part was never ordered. It is now May 24 and the recall has still not been completed despite multiple follow-up attempts. Dealership has provided no explanation for the April failure and no confirmed repair date.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My name is [XXX] . I own a 2023 Toyota Venza Limited with about 36,000 miles. On [XXX], while driving, we heard a loud popping sound, and the passenger airbag indicator light came on with a red/orange warning symbol. There was no accident — this appears to be a defective or faulty airbag mechanism. This is a serious safety issue. Please log this report and provide a case number. I can be reached at [XXX] and will also follow up with my local dealer, Team Toyota in Glen Mills, Pennsylvania. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Purchased a 2023 Toyota Venza in November of 2023 and had to replace the windshield less than a year later in October 2024. Now in March of 2025 the windshield is cracked again.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
We own a 2022 Toyota Venza Hybrid and are having problems with it "lunging forward" when applying the brake. This has happened multiply times. The first is when I was pulling very slowly into the garage because the car just fits through the door having only inches to spare on either side of the side view mirrors. As I was lightly applying the brake, the car LUNGED FORWARD, the word BRAKE in bold red letters appeared on the dashboard (The Forward Collision Warning) and the car jerked to a stop by itself avoiding hitting the back wall. It happened in a split second. No damage, no injuries. Not so the second time. On Feb 13, 2025, we were going to a local business. My husband was in the front passenger seat. We pulled into the parking lot and I turned right into the parking space. As I lightly applied the brake, the car violently LUNGED FORWARD hitting the cement post supporting the building. "No Forward Collision Warning light this time".There was a loud bang noise and both the driver, upper and lower and passenger airbags were deployed. The seatbelts jolted us back to our seats and locked up. There was smoke and a nasty smell (from the airbags). This all happened in a split second. I couldn't open the door, so I had to crawl over the console with help from my husband to get out of the car. I was taken to the ER by ambulance to get x-rays of my chest which was badly bruised and my ankle which was also bruised. My husband escaped injuries but was in shock as well. Since this happened, we have done research on the Internet and found numerous complaints and instances of this same thing happening to drivers when gently applying the brakes, particularly in TOYOTA hybrid vehicles. Many people narrowly escaping severe injuries and death in similar situations. I guess it has to take a few fatalities for Toyota to do something about it. What a shame! The insurance co. totaled the car. We won't be getting another Toyota.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .