Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 3, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
36%
of 25 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Toyota Venza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Jan 3, 2022
The contact owns a 2012 Toyota Venza. The contact stated that upon starting the vehicle, the airbags warning light illuminated. The contact continued to drive the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V257000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The dealer advised the contact that the recalls repair had been completed; however, upon picking up the vehicle, the contact noticed that the airbags warning light remained illuminated. The dealer was notified of the failure. The dealer advised the contact that they would need to remove the driver’s and passenger’s side front door panels, and the carpet to repair the vehicle. The contact was also informed that the repair would be completed at her expense. The contact declined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
NHTSA ID
11446013
Incident
Dec 15, 2020
Mileage
100,000 mi
Airbags
Filed Nov 10, 2021
The contact owns a 2012 Toyota Venza. The contact received a recall notification for NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ID
11439963
Incident
Nov 10, 2021
Airbags
Filed Jun 15, 2021
Crash reported2 injuries reported
The contact owned a 2012 TOYOTA VENZA. The contact stated while her husband was driving at 15 MPH, the vehicle traveling in front of them came to an abrupt stop. In an effort to avoid the vehicle, the contact's husband jumped a curb and hit a light post. The front driver and passenger airbags deployed upon impact; however, the side curtain airbags failed to deploy. The authorities arrived at the scene and a police report was filed. Both the contact and her husband were transported to the hospital by ambulance. The contact's husband was treated for soreness and bruising to his chest and back. The contact had trouble breathing upon arrival and was given oxygen. She was then transferred to another hospital where she was treated for a broken sternum, a fractured back, chest contusions, and swelling to her chest area. Due to the accident, the vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. The contact then received a recall notice for NHTSA Campaign Number: 21V257000 (AIRBAGS) which she linked to her injuries. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 104,000.
NHTSA ID
11421009
Incident
Apr 30, 2021
Mileage
104,000 mi
Airbags
Filed Jun 8, 2021
The contact owns a 2012 Toyota Venza. The contact received a recall notice for NHTSA Campaign Number: 21V257000 (Air Bags) however, the part for the repair was unavailable. The dealer had been notified of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA ID
11420096
Incident
May 24, 2021
Airbags
Filed Jan 15, 2021
THE PASSENGER SIDE WARNING LIGHT INDICATES THAT AIR BAG IS OFF WHEN AN ADULT PASSENGER IS SEATED IN IT WHEN THE VEHICLE IS STATIONARY AND IN MOTION WITH THE SEAT IN THE UPRIGHT POSITION. THIS MAY PREVENT THE AIRBAG FROM DEPLOYING PROPERLY IN AN ACCIDENT. THERE IS A 2013 RECALL FOR THIS ISSUE, BUT IT DOES NOT SHOW UP UNDER THE VEHICLE IDENTIFICATION NUMBER WHEN SEARCHED, NHTSA RECALL BULLETIN REFERENCE NUMBER 13V014000.
NHTSA ID
11388347
Incident
Jan 15, 2021
Mileage
98,466 mi
AirbagsBody & structureSeat belts
Filed Feb 13, 2018
Crash reported1 injury reported
AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK
NHTSA ID
11072513
Incident
Jan 25, 2018
Mileage
10,588 mi
Airbags
Filed Jan 11, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE DRIVER'S SIDE AIR BAG BURST OPEN AND BLACK SMOKE AND FRAGMENTS FLEW OUT. THE FRAGMENTS SEVERELY INJURED BOTH OF THE DRIVER'S LEGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT EXAMINER WHO CONCLUDED THAT THE AIR BAG FAILURE WAS CAUSED BY WATER DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. ...UPDATED 03/13/17 *BF *CN
NHTSA ID
10944376
Incident
Apr 1, 2016
Mileage
60,000 mi
Airbags
Filed Jan 2, 2014
NO INCIDENT, JUST A SAFETY QUESTION. I PURCHASED THIS 2012 VENZA A FEW DAYS AGO AND WAS SURPRISED TO FIND THAT THE FRONTAL PASSENGER CRASH TEST WAS 2 STARS (OUT OF 5). FOR 2013 IT WAS 4 STARS FOR THE SAME TEST. I AM TRYING TO DETERMINE WHETHER THIS CAR (VIN NUMBER) WAS MADE BEFORE OR AFTER TOYOTA MADE SAFETY MODIFICATIONS THAT LED TO THE 4 STAR FRONTAL PASSENGER RATING. TOYOTA CUSTOMER SERVICE WAS NOT HELPFUL AND SUGGESTED CONTACTING NHTSA. THIS IS AN IMPORTANT ISSUE FOR ME AS I CARRY MY GRANDCHILDREN IN THIS CAR AND IF THERE IS A SAFETY CONCERN IT WILL HAVE TO BE RETURNED. THANKS FOR YOUR HELP. PS - I SENT THIS NOTE YESTERDAY BUT INCLUDED THE WRONG VIN. THE VIN ENTERED ABOVE IS NOW CORRECT. *TR
NHTSA ID
10558158
Incident
Dec 23, 2013
Mileage
26,000 mi
Airbags
Filed Oct 9, 2013
Crash reported2 injuries reported
MY CAR WAS HIT FROM THE REAR AT A HIGH RATE OF SPEED, PUSHING CAR INTO CONCRETE BARRIER, DID A 360 AND BOUNCED BACK TO OTHER CONCRETE BARRIER. PASSENGER AIR BAG DID NOT OPEN. DRIVERS AIR BAG OPENED BUT DID NOT INFLATE. NO OTHER AIR BAGS OPENED. *TR
NHTSA ID
10547409
Incident
Sep 20, 2013
Mileage
11,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.