2015 Toyota Venza Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Toyota Venza, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags624.0%
- Brakes520.0%
- Interior & seats416.0%
- Driver assistance28.0%
- Engine28.0%
- Body & structure14.0%
- Other / unspecified14.0%
- Powertrain (other)14.0%
- Seat belts14.0%
- Suspension14.0%
- Visibility14.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! There are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep holes, then why do you have to replace a $6k sunroof to fix an $50 seal / gasket? Very Unsat. Others are having the same issue. Saw 13 others with similar or same issue on NHTSA website…Toyota dealer was charging me $1,000 to look at it and tell me , yeah, there is a leak! Thats why I brought it to you! This is the panoramic sunroof model. Very unsafe!
Last December my airbag light came on. I took it to Minot Chrysler Center and Toyota Center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three weeks ago the light went off I made an appointment right away and today they told me it was the same issue and had to replace the wires on the passenger side. I called Toyota and they told me it was up to the discretion of the tech. I called the tech at the Chrysler Center and she told me that they couldn’t do that because they would have to file a report and then deal with Toyota. I was not happy with that response and I said oh so you are telling me that’s too much work and I am on my own. I just ended up paying for it twice now. The drivers side was $594.00 and today’s charges were $485.00. This is a safety issue and should be addressed
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2015 TOYOTA VENZA. THE CONTACT STATED THAT THE REAR BRAKES VIBRATED AND THEN SEIZED WHILE DRIVING VARIOUS SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH TOYOTA (LOCATED AT 350 CARRIAGE CIR, HEMET, CA 92545, (951) 808-3134) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
I TURNED FROM A STOP ON A CITY STREET INTO A SMALL PARKING LOT. WHILE BRAKING IN THE PARKING LOT, THE VEHICLE ACCELARATED. I HIT THE BRAKES HARDER AND THE VEHICLE WENT FASTER, JUMPING THE CONCRETE BUMPER, ONLY STOPPING WHEN I HIT A PARKED CAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Extremely uncomfortable drivers side and passenger headrests, causing my head and neck to be pushed forward. This causes me back and neck pain, pushing you in a position to have chronic neck/back pain and very bad posture. I’ve seen many complaints online, including many newer makes and models. It sounds like the new feature is supposed to reduce whiplash, in the chance of an accident, but if people take their headrests off or flip them backwards then it’s a bad design. I am 5 feet 5 inches tall, and I’ve heard of this affecting others of a similar height, please consider redesigning
TL* THE CONTACT OWNS A 2015 TOYOTA VENZA. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH. DUE TO THE IMPACT, THE DRIVER'S SEAT MOVED FORWARD AND THEN BACKWARDS INTO THE REAR SEATS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. THE FIELD INSPECTOR STATED THAT THE DRIVER'S SEAT WAS STILL OPERATING PROPERLY. THE FAILURE MILEAGE WAS 30,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I WAS APPROACHING A STOP SIGN AT THE CORNER OR CHURCH AND MAIN STREETS IN CHESTER, VERMONT AT LESS THAN 10 MPH THE CAR SURGED FORWARD AND WOULD NOT STOP. I T-BONED A CAR COMING DOWN MAIN STREET AND THE CAR CONTINUED TO SURGE ACROSS THE ROAD. THIS IS A SURGING PROBLEM THAT TOYOTA IS FULLY AWARE OF.
ON AUGUST 18TH, I WAS DRIVING MY HUSBAND'S 2015 TOYOTA VENZA. I ORDINARILY DO NOT DRIVE IT AS THE VEHICLE HAS A SURGING FORWARD PROBLEM. WHEN YOU TAKE YOUR FOOD OFF THE GAS PEDAL, THE VEHICLE SURGES FORWARD WHICH ONE CAN COMPENSATE BY QUICKLY HITTING THE BRAKE PEDAL. MY HUSBAND HAS GOTTEN USED TO THE CAR DOING THIS SO IT DOES NOT BOTHER HIM. ON THIS PARTICULAR DAY, I WAS DRIVING ALONG A 2-LANE ROAD ON A SOMEWHAT MAIN ROAD WITH SOME BUSINESSES ON EITHER SIDE AND I WAS DRIVING ABOUT 35 MPH. WE WERE APPROACHING A POPULAR ICE CREAM PLAZA WHEN I SAW THE VEHICLES UP AHEAD STOPPING AS ONE OF THE CARS WAS WAITING TO CROSS OVER TO THE ICE CREAM SHOP. I TOOK MY FOOT OFF OF THE GAS PEDAL BUT THE CAR SURGED FORWARD AT A FASTER SPEED. I IMMEDIATELY PUT MY FOOT ON THE BRAKE PEDAL BUT THE CAR CONTINUED TO ACCELERATE AND THE BRAKE DID NOTHING SO I PUSHED HARDER ON THE BRAKE BUT THE CAR STILL DID NOTHING AND WOULD NOT SLOW DOWN. I FINALLY PUSHED AS HARD AS I COULD WITH NO SUCCESS. THEN THE WHEELS LOCKED AND THE CAR SLID FORWARD AND I HIT THE CAR IN FRONT OF ME. TOYOTA TOOK THE CAR AFTER I COMPLAINED AND EXAMINED IT AND SAID THERE WAS NOTHING WRONG. BUT WHEN WE GOT THE CAR BACK MY HUSBAND WAS DOING AN ERRAND AND APPROACHING AN INTERSECTION AND PUT HIS FOOT ON THE BRAKE AND THE CAR STARTED TO SLOW BUT THEN THE BRAKE PEDAL WENT TO THE FLOOR. HE LIFTED HIS FOOT OFF THE PEDAL AND REAPPLIED AND THE CAR SLOWED AND STOPPED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The engine is consuming oil at an alarming rate. Didn’t reach my normal 5000 miles for an oil change and the oil stick was bone dry. Its put me and my family at risk because its the main reason the car is driving. No it has not been reproduced. No. Yes there was a warning lamp almost a year ago when it first happened where the engine burned most of the oil leaving nothing in the engine.
STRONG ROTTEN EGG SMELL IN THE CABIN UPON HARD ACCELERATION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
HOOD IS STUCK CLOSE. IT HAS HAPPENED AT LEAST 3 TIMES. POSSIBLE PROBLEM IS LATCH. THE VEHICLE IS STATIONARY AND ENGINE NOT RUNNING PARKED IN GARAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
HEAD REST VERY UNCOMFORTABLE FOR DRIVER 5'2". DEVELOP NECK AND BACK PAINS FROM DRIVING WITH STANDARD HEAD REST. HEAD REST TOO FAR FORWARD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
PROBLEMAS CON EL TRENDELANTERO Y SITEMA DEL PLATOS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
PROBLEMAS CON EL TRENDELANTERO Y SITEMA DEL PLATOS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
PROBLEMAS CON EL TRENDELANTERO Y SITEMA DEL PLATOS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHEN THE WIPERS CROSS THE GLASS IN THE RAIN IT CREATES A HAZE ALMOST LIKE WHEN YOU NEED THE DEFROSTER TO CLEAR THE WINDOW BUT THIS PROBLEM IS ON THE EXTERIOR OF THE GLASS. DURING DRY WEATHER THE PROBLEM DOES NOT EXIST. NOT A WIPER ISSUE, DEFECTIVE GLASS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .