RoadVitals

2012 Trails West Rpm

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 9, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 27, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Trails West Rpm, most frequently naming the body & structure and other / unspecified categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V021000

EQUIPMENT

Jan 27, 2014
247 units potentially affected
The defect: Trails West Manufacturing of Idaho, Inc. (Trails West) is recalling certain model year 2010-2014 RPM bumper pull recreational trailers manufactured October 2009 through January 2014 and equipped with a Suburban-brand SF-30 FQ furnace. In the affected vehicles, the plastic furnace intake fan may melt which can cause the furnace to overheat causing other plastic pieces to melt from the lack of air flow.
The risk: The melting and overheating could result in a trailer fire.
The remedy: Trails West Manufacturing will send to owners repair kits, with detailed inspection instructions, if damage to the intake fan is detected, the owners can take their trailer to an authorized repair facility for replacement of the furnace, free of charge. The recall began on May 12, 2014. Owners may contact Trails West Manufacturing of Idaho, Inc. at 1-208-852-2200.
Trails West Manufacturing Of IdahoView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Oct 9, 2016

I WRITE YOU TODAY REGARDING A SERIOUS SAFETY CONCERN FOR MY TRAILS WEST CLASSIC 2 HORSE TRAILER. I BELIEVE I SHOULD HAVE RECEIVED A SAFETY RECALL FOR THIS TRAILERS MALFUNCTIONING AXEL, AND I NEVER RECEIVED PROPER NOTICE OF THIS DEFECT. HAD I RECEIVED PROPER NOTICE, I WOULD HAVE AVOIDED THE TRAILER MALFUNCTION I HAD YESTERDAY POTENTIALLY ENDANGERING THE LIFE OF MY HORSE AND MYSELF. I WILL FURTHER EXPLAIN MY CONCERNS AND THE TRAILERS MALFUNCTION BELOW. IN 2014, I TOOK MY HORSE TRAILER INTO LES SCHWAB TIRES IN SALEM, OR TO HAVE THE BEARINGS PACKED AND ENSURE ALL ROUTINE MAINTENANCE WAS IN COMPLIANCE. SHORTLY BEFORE TAKING MY TRAILER INTO LES SCHWAB, THE TIRES AND BREAKING MECHANISM LOCKED UP WHILE I WAS HAULING MY HORSE. I SAFELY TRANSPORTED THE TRAILER TO LES SCHWAB, AND ASKED WHAT COULD CAUSE THE TIRES TO LOCK UP, AND ENSURE THIS DOES NOT HAPPEN AGAIN. THE MANAGER INFORMED ME HE HAD SEEN A SIMILAR LOCKING INSTANCE ON ONE OTHER TRAILER WHEN THERE WAS A BENT AXEL CAUSING THE TIRES TO SEIZE. I HAD ALL ROUTINE MAINTENANCE AND A FULL INSPECTION COMPLETED ON THAT DAY TO ENSURE THE SAFETY OF MY HORSE AND MYSELF. YESTERDAY, WHILE PULLING MY HORSE TRAILER DOWN INTERSTATE 5 THROUGH SALEM, OR, THE FRONT LEFT TIRE BEGAN TO SMOKE ON THE HIGHWAY. MY VEHICLE WAS LOCATED IN BETWEEN HIGHWAYS EXITS, AND PULLING THE HORSE OUT OF THE TRAILER ALONG THE HIGHWAY WOULD HAVE BEEN MORE DANGEROUS THAN SLOWLY MANEUVERING THE SMOKING TRAILER OFF THE HIGHWAY AT THE NEXT EXIT. I SLOWLY MOVED THE TRAILER (AT ROUGHLY 30 MPH) DOWN THE FREEWAY AS THE TRAILER CONTINUED TO HEAT, SMOKE, AND EMIT HEAVY BURNING SMELLS FROM THE WHEEL BASE INTO A SAFER PLACE FOR THE HORSE AND MYSELF. UPON FURTHER INSPECTION OF THE TIRES, I NOTICED BOTH HUB CAPS ON THE LEFT SIDE OF THE TRAILER HAD FLOWN OFF IN TRANSIT, AND THE WHEELS ON THE LEFT SIDE OF THE TRAILER SHIFTED OUT OF ALIGNMENT. THE BACK LEFT TIRE EXPANDED TO TWICE THE STANDARD SIZE AND CONTINUED TO SMOKE AROUND THE TIRES, BEARINGS, AND AXEL HINGES.

NHTSA ID
10914957
Incident
Oct 8, 2016
Mileage
100 mi

Compare model years

Complaint and recall counts across every year of this model

Trails West Rpm by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013010—
2012Viewing110—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.