RoadVitals

2011 Trailstar Z9

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 22, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 13, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Trailstar Z9, most frequently naming the suspension category. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V013000

ELECTRICAL SYSTEM; SERVICE BRAKES, AIR

Jan 13, 2012
230 units potentially affected
The defect: TRACKER MARINE IS RECALLING CERTAIN MODEL YEAR 2012 TRAILSTAR Z8 TRAILERS AND MODEL YEAR 2011-2012 TRAILSTAR Z9 TRAILERS, MANUFACTURED FROM JULY 12, 2010, THROUGH NOVEMBER 10, 2011. THE BRAKE CALIPER PINS WERE NOT TIGHTENED TO THE CORRECT SPECIFICATION ALLOWING THEM TO COME LOOSE.
The risk: THE BRAKE CALIPER PINS COULD BACK OUT RESULTING IN LOSS OF BRAKE FUNCTION, INCREASING THE RISK OF A CRASH.
The remedy: TRACKER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CALIPER, AND REPAIR THE TRAILERS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 30, 2012. OWNERS MAY CONTACT TRACKER MARINE AT 1-417-873-4588.
TRACKER MARINE L.L.C.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jul 22, 2014

ON JULY 7, 2014, WE LEFT TO GO CAMPING TOWING OUR BOAT BENIND THE RV. WE WERE TRAVELING DOWN I-40 AND ABOUT 100 MILES FROM HOME WHEN WE NOTICED THE BOAT TRAILER WAS SWAYING. WE EXITED THE HIGHWAY AND DID A WALK AROUND THE TRAILER TO CHECK THE TIRES AND HITCH BUT DID NOT FIND ANYTHING WRONG AND CONTINUED TO CONCHAS LAKE STATE PARK, AN ADDITIONAL 90 MILES OR SO. WHEN I WENT TO UNHOOK THE BOAT I COULD NOT. TRACKER TRAILSTAR FEATURES A SWING AWAY TRAILER TONGUE THAT WAS LESS THAN 8" OFF THE GROUND. THE BOLT (ON THE PASSENGER SIDE) WHICH HAS A GREASE HOLE DOWN THE MIDDLE BROKE WITH ONLY A THIRD OF THE BOLT LEFT. THE WELD THAT HOLDS THE LOCKING PIN ON THE OTHER SIDE OF THE TONGUE WAS ALMOST GONE AND I WAS AN INCH OF WELD AWAY FROM LOSING THE BOAT TRAILER. I USED TO WORK IN THE FOUNDRY AT MERCURY MARINE AND AFTER LOOKING AT THE BOLIT, IT IS MY BELIEF THAT THE FOUNDRY MAY HAVE HARDENED THE BOLT TOO HARD. NEVERTHELESS THE BOAT DID BREAK AND IF I WAS TRAVELING ANY FURTHER DOWN THE HIGHWAY I BELIEVE THE TONGUE WOULD HAVE DISENGAGED FROM THE BODY OF THE TRAILER AND POSSIBLY CAUSED AN ACCIDENT. I HAVE LESS THAN 5,000 MILES ON THIS TRAILER. *TR

NHTSA ID
10615428
Incident
Jul 7, 2014
Mileage
4,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Notification 8

TIRES

Announcing to dealers the termination date of Service Bulletin #TS-0024

Notification 6

EQUIPMENT

Direct dealers to Phoenix USA, the supplier of plastic trim rings and center caps, for replacement of missing rings or centers at supplier's request.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Trailstar Z9 by model year
YearComplaintsRecallsInvestigationsIssue Index
2012010—
2011Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.