RoadVitals

2019 Triple E Serenity Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Newest Nov 20, 2020
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
0
Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0

Recall campaigns

3 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

20V722000

EQUIPMENT

Nov 20, 2020
1,149 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
The risk: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
The remedy: Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Triple E Recreational VehiclesManufacturer number CA#9835-1View on NHTSA.gov
19V147000

ELECTRICAL SYSTEM:WIRING

Feb 28, 2019
3 units potentially affected
The defect: Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
The risk: The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
The remedy: All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.
Triple E Recreational VehiclesManufacturer number CA#9280-1View on NHTSA.gov
18V925000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Dec 18, 2018
19 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Serenity recreational vehicles, model S24CB. The coach battery compartment door support metal cable may contact the positive battery terminal.
The risk: If the cable contacts the positive battery terminal, a short may occur, increasing the risk of a fire.
The remedy: Triple E will notify owners, and dealers will replace the battery compartment door support metal cable with one that is covered with tubing, free of charge. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9208-1.
Triple E Recreational VehiclesManufacturer number CA#9208-1View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources