RoadVitals

2016 Triumph Bonneville T120 Black

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 9, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 27, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
0 injuries, 1 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Triumph Bonneville T120 Black, most frequently naming the driver assistance and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 68 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V133000

ELECTRICAL SYSTEM:WIRING

Feb 27, 2019
12,654 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2019 Bonneville T120 and Bonneville T120 Black, 2017-2019 Bonneville T100 and T100 Black, 2017-2018 Street Cup and Street Scrambler, and 2016-2018 Street Twin motorcycles. The clutch cable may contact the main harness cover and cause damage to wiring within the main harness. This may lead to a loss of electrical power to various electrical circuits.
The risk: Loss of electrical power may cause the headlight or indicator lighting to malfunction or the engine to stall, increasing the risk of a crash.
The remedy: Triumph will notify owners, and dealers will replace the original securing guide for the clutch cable and main harness with an updated one, free of charge. The recall began March 27, 2019. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN560.
Triumph Motorcycles America, LTDManufacturer number SRAN560View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistancePowertrain (other)
Filed Feb 9, 2018
Crash reported1 death reported

11/19/16,I WAS CONTACTED BY POLICE THAT MY 66 YEAR OLD HUSBAND, [XXX], WAS IN AN AUTOMOBILE ACCIDENT AND DID NOT SURVIVE. 2/21/17 RECEIVED RECALL FROM TRIUMPH ABOUT THE EXPANSION AIR-GAP BEING TOO SMALL CAUSING THE HEATED HANDLEBAR GRIP TO EXPAND MAKING CONTACT WITH HANDLBAR END WEIGHT AND THE THROTTLE WILL NO LONGER RETURN TO ITS POSITIVE STOP. BECAUSE THE ACCIDENT REPORT WAS SO GRAPHIC, I DID NOT READ IT UNTIL 2/19/17. I KNEW SOMETHING WAS WRONG WITH THE MOTORCYCLE WHEN I READ IT. 2 DAYS LATER, I RECEIVED THE RECALL & THEN KNEW WHAT WAS WRONG. HOWEVER, ATTORNEYS SAY THE MOTORCYCLE IS SO DAMAGED THAT THE RECALLED PART CANNOT BE FOUND TO BE CAUSE OF CRASH. THE ACCIDENT REPORT ACTUALLY CORROBORATES THE RECALL CRASH INFORMATION. SINCE WITNESSES SAID [XXX] WAS SPEEDING & HE WAS DEAD, I GUESS IT WAS EASY FOR POLICE TO CLOSE CASE WITH NO INVESTIGATION. [XXX] WAS A MASTER MECHANIC WITH HIS OWN SHOP. HE BOUGHT THIS NEW MOTORCYCLE AS IT WAS RETRO OF HIS CLASSIC 60'S MOTORCYCLE. HE'D BEEN RIDING MOTORCYCLES SINCE THEN & WAS ON A GROUP RIDE THAT HAD JUST SPLIT UP TO HEAD HOME WHEN HE DIED. I THINK IT WRONG THAT THE PRODUCT IS MORE IMPORTANT THAN JOHN'S LIFE. AND, THAT PROOF HAS TO BE SHOWN THAT PRODUCT CAUSED HIS DEATH. HIS FRIENDS & I ALL KNOW THE RECALL WAS CAUSE OF HIS DEATH ATTACHED ACCIDENT REPORT & RECALL NOTICE. TRIUMPH HAS NOT BEEN CONTACTED AS ATTORNEYS SAID THERE WAS NO CASE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS *TR

NHTSA ID
11071881
Incident
Nov 19, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

COM4 - 34435

ELECTRICAL SYSTEM

Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Bonneville T120 Black by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024020—
2023020—
2022020—
2020100—
2019010—
2018010—
2017010—
2016Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.