RoadVitals

2020 Triumph Rocket 3 GT

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 3, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 31, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2020 Triumph Rocket 3 GT, most frequently naming the brakes and exterior lighting categories. 2 safety recalls have been issued covering this model year; and 130 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes888.9%
  • Exterior lighting111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Oct 31, 2023
3,557 units potentially affected
The defect: Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2020 Rocket 3 TFC, 2020-2024 Rocket 3 R, Rocket 3 GT, 2022 Rocket 3 GT Triple Black, and Rocket 3 R Black motorcycles. The rear brake master cylinder may fail to move fluid through the system properly, requiring an extended distance to stop.
The risk: Extended stopping distance increases the risk of a crash.
The remedy: Dealers will replace the rear brake master cylinder, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Triumph's customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 611.
Triumph Motorcycles America, Ltd.Manufacturer number SRAN 611View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

Nov 30, 2020
1,241 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2020-2021 Rocket 3 GT, Rocket 3 R, and 2020 Rocket 3 TFC motorcycles. Air could have entered the antilock brake system (ABS) modulator while the rear brake system was filled during production.
The risk: Over time, the air in the ABS modulator can deteriorate rear braking efficiency, increasing the distance required to stop and the risk of a crash.
The remedy: Triumph will notify owners, and dealers will bleed the rear brake system, free of charge. The recall began December 18, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 587.
Triumph Motorcycles America, LTDManufacturer number SRAN 587View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 3, 2026

The rear brake system on my 2020 Triumph Rocket 3 GT has failed repeatedly since purchase. After 2–3 rides, the rear brake progressively fades and then loses all braking force. The defect has been reproduced six times over multiple years and is documented in six repair orders. The motorcycle is available for inspection. The safety risk is loss of rear braking while riding. The motorcycle has been returned to me in unsafe condition, including loose handlebars and a heat shield falling off after service. My father witnessed these conditions. The dealership (Northern Colorado Powersports) confirmed the brake failure but only performed temporary brake bleeds and one brake line replacement. They told me major components—including the rear master cylinder—were replaced, but my printed service records show this never occurred. They also told me Triumph Corporate “denied the claim,” but Triumph Corporate later confirmed in writing that no claim or technical case was ever submitted for my VIN. The motorcycle has not been inspected by Triumph Corporate or any independent inspector. No police or insurance inspections have occurred. There were no warning lamps or messages. The only symptom is progressive brake fade leading to complete rear brake failure after a few rides. This defect is part of NHTSA Recall 23V730000 (Safety Recall 611), but the required recall repair was never performed, never reported, and never submitted to Triumph Corporate.

NHTSA ID
11748231
Incident
Jun 1, 2026
Brakes
Filed Apr 30, 2026

After Triumph recall myself and many rocket owners are still experiencing brake failure on our bikes. We are being forced by triumph to dealer to bleed brakes at our cost. This does not fix the issue as brakes keep failing. Additionally, on my bike this is causing the hill hold indicator light to indicate hill hold is active, when in fact it is not active. This is a safety issue.

NHTSA ID
11734952
Incident
Apr 23, 2026
Brakes
Filed Feb 23, 2026

The contact owns a 2020 Triumph Rocket 3 GT. The contact stated that the rear brake master cylinder failed to move fluid through the system properly, which required an extended distance to stop the motorcycle. The contact referenced NHTSA Campaign Number: 23V730000 (SERVICE BRAKES, HYDRAULIC); and associated the failure with the recall; however, after the repair was performed twice, the failure persisted. The dealer was notified of the most recent failure. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,849.

NHTSA ID
11719977
Incident
Feb 23, 2026
Mileage
5,849 mi
Brakes
Filed Dec 24, 2022

Triumph has issued a recall for rear brakes failing that does NOT fix the issue. Myself and many other owners are experiencing multiple rear brake failures after several recall attempts. I have had my rear brakes fixed by recall 3 times, including an ABS modulator replacement and my brakes are going bad again. This is an extreme safety issue and someone is going to get seriously injured.

NHTSA ID
11498741
Incident
Dec 3, 2022
Brakes
Filed Sep 28, 2022

The rear brake pedal when pushed goes all the way down and does not actuate the rear brake at all. This failure affects the breaking safety of the motorcycle substantially.

NHTSA ID
11486994
Incident
Sep 28, 2022
Brakes
Filed Apr 15, 2022

Triumph issued a recall (SRAN 587) regarding the rear braking system. I have had the bike to the dealer twice in which they replaced the rear ABS module and bled the brakes and the problem continues. I have scheduled to take it in for servicing again on 4/28/2022. They have no remedy besides frequent bleeding of the brakes at their expense. I told them I was wanting to sell the bike due to the issue but didn't want to just pass this dangerous issue along to another rider. They said they could at least have them fixed temporarily so I could get it sold. (Scary) I know that this is a common issue on the Rocket 3 message boards and I am investigating a class action lawsuit. The rear brakes are so dysfunctional, I must pump them repeatedly to have any pressure and braking at all, even then I must gear down and utilize the front brakes almost exclusively. This is extremely unsafe and ridiculous considering the high cost of this motorcycle, $23000 or more dollars.

NHTSA ID
11460869
Incident
May 15, 2020
BrakesExterior lighting
Filed Jul 18, 2021

The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.

NHTSA ID
11425367
Incident
Jul 18, 2021
Brakes
Filed Jul 18, 2021

The rear brake failed completely. No pressure from the ABS system. There is a recall for this issue and it was already completed. The dealer confirmed the problem happened a second time and performed the recall procedure a second time. Many people have had repeat failures of their rear brake, including myself.

NHTSA ID
11425354
Incident
Jul 15, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM1 - 34815

SERVICE BRAKES

Dealer notice reminding of the correct Brake bleed requirement following extended storage, as outlined in the Owner's Handbook.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Rocket 3 GT by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010
2023110
2022210
2021220
2020Viewing820

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.