RoadVitals

2013 Triumph Tiger 800 XC Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Jul 16, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Triumph Tiger 800 XC, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine250.0%
  • Driver assistance125.0%
  • Electrical125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

MY MOTORCYCLE HAS A SERIOUS DESIGN FLAW THAT IS APPARENT ON MY MACHINE, AS WELL AS ALL OTHERS I PERSONALLY KNOW WITH THE SAME VEHICLE, INCLUDING 2011+ 800 AND 800XC. WHEN OPERATED IN AREAS WHERE DUST AND DIRT ARE PRESENT, SUCH AS DIRT ROADS, THE IDLE CONTROL WILL FAIL AND RENDER THE MOTORCYCLE UNABLE TO IDLE. THIS MEANS IT IS UNABLE TO START, STALLS WHEN SHIFTING AND UNABLE TO STOP WITHOUT IT STALLING. I AND OTHERS HAVE UNINTENTIONALLY BLOCKED TRAFFIC AT INTERSECTIONS, CREATING A SAFETY ISSUE, AND CAN HAVE SEVERE CONSEQUENCES ON THE ROAD IF ATTEMPTING TO SHIFT MID-TURN. I HAD A SLOW SPEED CRASH ON A DIRT ROAD WHEN MY REAR WHEEL SKIDDED BECAUSE THE ENGINE TURNED OFF RIGHT WHEN I LET THE CLUTCH OUT. THIS MOTORCYCLE IS DESIGNED FOR ON ROAD AND OFF ROAD USE, AND IS MARKETED TOWARDS ADVENTURE TRAVELING. WITH THIS ISSUE, MANY PEOPLE HAVE BECOME STRANDED OR SEVERELY HANDICAPPED IN THEIR ABILITY TO BRING THEIR VEHICLE BACK TO A REPAIR FACILITY TO ADDRESS THE ISSUE WHEN YOU ARE IN THE MIDDLE OF THE WILDERNESS OR AWAY FROM CIVILIZATION. THE ISSUE IS CAUSED BY A MALFUNCTIONING IDLE CONTROL STEPPER MOTOR AND MECHANISM THAT IS NOT ENTIRELY PROTECTED FROM THE ELEMENTS. TRIUMPH HAS BEEN CONTACTED MANY TIMES BY MYSELF AND OTHERS IN OWNERS GROUPS AND FORUMS AROUND THE WORLD, AND HAVE NOT RESPONDED AT ALL TO ADDRESS THIS ISSUE. THIS COULD HAVE LIFE THREATENING CONSEQUENCES FROM AN ACCIDENT OR STRANDING A RIDER IN A REMOTE PLACE. HERE'S SOME REFERENCE ON HOW MANY CASES AND HOW BIG OF AN ISSUE IT IS. THERE ARE MANY CASES DOCUMENTED HERE AND OTHER FORUM THREADS. HTTP://ADVRIDER.COM/FORUMS/SHOWTHREAD.PHP?P=24629293#POST24629293 HTTP://WWW.TRIUMPHRAT.NET/SEARCH.PHP?SEARCHID=8607714 HTTP://WWW.TIGER800.CO.UK/INDEX.PHP?ACTION=SEARCH2 (SEARCH "IDLE OR STEPPER") HTTP://WWW.VISORDOWN.COM/ROAD-TESTS-USED/BUYERS-GUIDE-TRIUMPH-TIGER-800-AND-XC/22428-2.HTML. *TR

NHTSA ID 10610979 · filed Jul 16, 2014

MAIN ENGINE FUSE BLOWS WHILE RIDING MOTORCYCLE CAUSING ENGINE TO STOP RUNNING. (IT HAPPENED TWICE THAT DAY.) POSSIBLY CAUSING A CRASH. *TR

NHTSA ID 10488037 · filed Dec 11, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

MY MOTORCYCLE HAS A SERIOUS DESIGN FLAW THAT IS APPARENT ON MY MACHINE, AS WELL AS ALL OTHERS I PERSONALLY KNOW WITH THE SAME VEHICLE, INCLUDING 2011+ 800 AND 800XC. WHEN OPERATED IN AREAS WHERE DUST AND DIRT ARE PRESENT, SUCH AS DIRT ROADS, THE IDLE CONTROL WILL FAIL AND RENDER THE MOTORCYCLE UNABLE TO IDLE. THIS MEANS IT IS UNABLE TO START, STALLS WHEN SHIFTING AND UNABLE TO STOP WITHOUT IT STALLING. I AND OTHERS HAVE UNINTENTIONALLY BLOCKED TRAFFIC AT INTERSECTIONS, CREATING A SAFETY ISSUE, AND CAN HAVE SEVERE CONSEQUENCES ON THE ROAD IF ATTEMPTING TO SHIFT MID-TURN. I HAD A SLOW SPEED CRASH ON A DIRT ROAD WHEN MY REAR WHEEL SKIDDED BECAUSE THE ENGINE TURNED OFF RIGHT WHEN I LET THE CLUTCH OUT. THIS MOTORCYCLE IS DESIGNED FOR ON ROAD AND OFF ROAD USE, AND IS MARKETED TOWARDS ADVENTURE TRAVELING. WITH THIS ISSUE, MANY PEOPLE HAVE BECOME STRANDED OR SEVERELY HANDICAPPED IN THEIR ABILITY TO BRING THEIR VEHICLE BACK TO A REPAIR FACILITY TO ADDRESS THE ISSUE WHEN YOU ARE IN THE MIDDLE OF THE WILDERNESS OR AWAY FROM CIVILIZATION. THE ISSUE IS CAUSED BY A MALFUNCTIONING IDLE CONTROL STEPPER MOTOR AND MECHANISM THAT IS NOT ENTIRELY PROTECTED FROM THE ELEMENTS. TRIUMPH HAS BEEN CONTACTED MANY TIMES BY MYSELF AND OTHERS IN OWNERS GROUPS AND FORUMS AROUND THE WORLD, AND HAVE NOT RESPONDED AT ALL TO ADDRESS THIS ISSUE. THIS COULD HAVE LIFE THREATENING CONSEQUENCES FROM AN ACCIDENT OR STRANDING A RIDER IN A REMOTE PLACE. HERE'S SOME REFERENCE ON HOW MANY CASES AND HOW BIG OF AN ISSUE IT IS. THERE ARE MANY CASES DOCUMENTED HERE AND OTHER FORUM THREADS. HTTP://ADVRIDER.COM/FORUMS/SHOWTHREAD.PHP?P=24629293#POST24629293 HTTP://WWW.TRIUMPHRAT.NET/SEARCH.PHP?SEARCHID=8607714 HTTP://WWW.TIGER800.CO.UK/INDEX.PHP?ACTION=SEARCH2 (SEARCH "IDLE OR STEPPER") HTTP://WWW.VISORDOWN.COM/ROAD-TESTS-USED/BUYERS-GUIDE-TRIUMPH-TIGER-800-AND-XC/22428-2.HTML. *TR

NHTSA ID 10610979 · filed Jul 16, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

MY MOTORCYCLE HAS A SERIOUS DESIGN FLAW THAT IS APPARENT ON MY MACHINE, AS WELL AS ALL OTHERS I PERSONALLY KNOW WITH THE SAME VEHICLE, INCLUDING 2011+ 800 AND 800XC. WHEN OPERATED IN AREAS WHERE DUST AND DIRT ARE PRESENT, SUCH AS DIRT ROADS, THE IDLE CONTROL WILL FAIL AND RENDER THE MOTORCYCLE UNABLE TO IDLE. THIS MEANS IT IS UNABLE TO START, STALLS WHEN SHIFTING AND UNABLE TO STOP WITHOUT IT STALLING. I AND OTHERS HAVE UNINTENTIONALLY BLOCKED TRAFFIC AT INTERSECTIONS, CREATING A SAFETY ISSUE, AND CAN HAVE SEVERE CONSEQUENCES ON THE ROAD IF ATTEMPTING TO SHIFT MID-TURN. I HAD A SLOW SPEED CRASH ON A DIRT ROAD WHEN MY REAR WHEEL SKIDDED BECAUSE THE ENGINE TURNED OFF RIGHT WHEN I LET THE CLUTCH OUT. THIS MOTORCYCLE IS DESIGNED FOR ON ROAD AND OFF ROAD USE, AND IS MARKETED TOWARDS ADVENTURE TRAVELING. WITH THIS ISSUE, MANY PEOPLE HAVE BECOME STRANDED OR SEVERELY HANDICAPPED IN THEIR ABILITY TO BRING THEIR VEHICLE BACK TO A REPAIR FACILITY TO ADDRESS THE ISSUE WHEN YOU ARE IN THE MIDDLE OF THE WILDERNESS OR AWAY FROM CIVILIZATION. THE ISSUE IS CAUSED BY A MALFUNCTIONING IDLE CONTROL STEPPER MOTOR AND MECHANISM THAT IS NOT ENTIRELY PROTECTED FROM THE ELEMENTS. TRIUMPH HAS BEEN CONTACTED MANY TIMES BY MYSELF AND OTHERS IN OWNERS GROUPS AND FORUMS AROUND THE WORLD, AND HAVE NOT RESPONDED AT ALL TO ADDRESS THIS ISSUE. THIS COULD HAVE LIFE THREATENING CONSEQUENCES FROM AN ACCIDENT OR STRANDING A RIDER IN A REMOTE PLACE. HERE'S SOME REFERENCE ON HOW MANY CASES AND HOW BIG OF AN ISSUE IT IS. THERE ARE MANY CASES DOCUMENTED HERE AND OTHER FORUM THREADS. HTTP://ADVRIDER.COM/FORUMS/SHOWTHREAD.PHP?P=24629293#POST24629293 HTTP://WWW.TRIUMPHRAT.NET/SEARCH.PHP?SEARCHID=8607714 HTTP://WWW.TIGER800.CO.UK/INDEX.PHP?ACTION=SEARCH2 (SEARCH "IDLE OR STEPPER") HTTP://WWW.VISORDOWN.COM/ROAD-TESTS-USED/BUYERS-GUIDE-TRIUMPH-TIGER-800-AND-XC/22428-2.HTML. *TR

NHTSA ID 10610979 · filed Jul 16, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .