RoadVitals

2020 Unity U24RL

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jan 31, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Unity U24RL. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V054000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Jan 31, 2020
237 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Serenity S24CB, Wonder W24FTB, W24MB and W24RTB, and Unity U24CB, U24FX, U24IB, U24MB, U24RL and U24TB motorhomes. The copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked.
The risk: The twist or kink may result in a propane leak, increasing the risk of a fire.
The remedy: Triple E has notified owners, and dealers will inspect and correct the copper tubing and rubber hose installation as necessary, free of charge. The recall began February 11, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9599-1.
Triple E Recreational VehiclesManufacturer number CA#9599-1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CA#10000

ELECTRICAL SYSTEM

The Victron Battery Protect BP100 is allowing the AGM batteries to be drawn down lower than 11.25V than the intended 12V. A reset on the component from A3 to A8 is required. An SOP (Standard Operating Procedure) is being provided as instruction on how to perform the reset.

CA#9925

EQUIPMENT

The outer mounting screw of the sound bar is secured in only a layer of 3.4mm panel. This makes the sound bar securement vulnerable to fall off the wall when downward pressure is applied or during excessive travel movement to the sound bar. A plywood block will be installed, using a longer screw, in the wall cavity behind the area of the sound bar mounting bracket. A SOP04787 will be provided for instructions on how to install the repair kit. The kit consists of 1 plywood block & 2 - #8 - 1" pan head screws. The repair kit & SOP will be sent out to dealers & retail owners with 2020 & 2021 Unity U24RL model.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.