RoadVitals

2019 Utilimaster Velocity

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 8, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Utilimaster Velocity. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V440000

EXTERIOR LIGHTING

Jul 8, 2026
563 units potentially affected
The defect: Shyft Group (Shyft) is recalling certain 2016, 2019, and 2021 Utilimaster Velocity vehicles. Water may enter an improperly sealed strobe light and cause a short circuit.
The risk: An electrical short increases the risk of a fire.
The remedy: Owners are advised to remove the control module for the strobe light. The remedy is currently under development. Interim owner notification letters explaining the safety risk were mailed July 17, 2026. Another notice will be sent once the remedy becomes available. Owners may contact Shyft customer service at 1-800-237-7806. Shyft's number for this recall is 26-06.
Shyft GroupManufacturer number 26-06View on NHTSA.gov
19V104000

VISIBILITY:REARVIEW MIRRORS/DEVICES

Feb 18, 2019
5,855 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2018-2019 Fleet Services Truck Body and Velocity vehicles. The affected vehicles are equipped with ASA Electronics monitors for displaying the backup camera images, model number VOM74MMx. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
The remedy: Spartan will notify owners, and dealers will install a relay harness with a capacitor, free of charge. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19002.
Spartan Motors USAManufacturer number 19002View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SLDR_Door_Plate_

STRUCTURE:BODY:DOOR:HANDLE:INTERIOR

This bulletin is issued to address an issue with cracking at the passenger side, interior door handle.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utilimaster Velocity by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024010—
2023010—
2022010—
2021020—
2020000—
2019Viewing020—
2018010—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.