RoadVitals

2012 Utilimaster Walk-In Van

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 21, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Utilimaster Walk-In Van. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V477000

EXTERIOR LIGHTING:BRAKE LIGHTS; SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Jun 21, 2019
4,534 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2012-2019 Fleet Utilimaster Walk In vehicles built on a DTNA chassis. The brake pedal clevis pin clip may rub or bend on the throttle pedal and possibly detach.
The risk: If the clip is detaches and clevis pin slides out of position, the brake lights may fail. Loss of brake lights may mislead other drivers if they are unaware the vehicle is stopping or slowing down, which increases the risk of crash. If the pin continues to slide out further, the pedal may detach, increasing the risk of crash.
The remedy: DTNA will notify Spartan owners, and DTNA dealers will inspect the clevis pin clearance and correct it as necessary, free of charge. The recall began July 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712 or Spartan at 1-800-543-5008. Spartan's number for this recall is 19013.
Spartan Motors USAManufacturer number 19013View on NHTSA.gov
18V377000

SEAT BELTS:FRONT:RETRACTOR

Jun 6, 2018
3,194 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 1991-2018 Utilimaster Aeromaster and Walk-In Vans. These vehicles were manufactured with front seat belts that do not have an emergency locking seat belt retractor or automatic locking seat belt retractor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: Without retractors, the seat belts may not accommodate different size occupants, therefore the occupants may not be properly restrained in the event of a crash, increasing the risk of injury.
The remedy: Spartan will notify owners and will install seat belts with retractors, free of charge. The recall began on August 6, 2018. Owners may contact Spartan customer service at 1-800-582-3454. Spartan's number for this recall is 18019.
Spartan Motors USAManufacturer number 18019View on NHTSA.gov
15V667000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Oct 16, 2015
209 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain model year 2012 Utilimaster Walk-In Vans manufactured September 26, 2011, to June 25, 2012. The affected vehicles have an undercarriage ramp that may rub against a hydraulic brake line.
The risk: Contact between the ramp and the brake line may cause a hole in the brake line resulting in a loss of brake fluid and lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
The remedy: Utilimaster will notify owners, and dealers will install a new hydraulic brake line that will not contact the undercarriage ramp, free of charge. The recall began on November 25, 2015. Owners may contact Utilimaster customer service at 1-800-582-3454. Spartan's number for this recall is 15023.
Spartan Motors USAManufacturer number 15023View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Utilimaster Walk-In Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2023020—
2022050—
2021030—
2020020—
2019010—
2018020—
2017030—
2016040—
2015050—
2014060—
2013030—
2012Viewing040—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—
2002010—
2001040—
2000030—
1999040—
1998030—
1997040—
1996040—
1995030—
1994020—
1993020—
1992020—
1991020—
1990020—
1989020—
1988020—
1987010—
1986010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.