RoadVitals

2009 Utility 3000R

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 24, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2009 Utility 3000R, most frequently naming the brakes category. 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Aug 24, 2011

TL* THE CONTACT OWNS A 2009 UTILITY 3000R. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING LIGHT WOULD ILLUMINATE AND THE BRAKES WOULD ENGAGE BEFORE THE TRAILERS BRAKES WERE ACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INVESTIGATE THE SITUATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ID
10421349
Incident
Aug 24, 2009
Mileage
80,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-14-015

EQUIPMENT

Service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. This is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a Utility reefer changes.

SB-07-014A

TRAILER HITCHES

This Service Bulletin addresses structural preparation required before retrofitting a Pintle Hook assembly to any RA Reefer Model Utility Trailer.

SB-07-009

STRUCTURE:BODY:BUMPERS

Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal.

SB-10-005

EQUIPMENT; STRUCTURE

Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.

SB-01-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utility 3000R by model year
YearComplaintsRecallsInvestigationsIssue Index
2013001—
2012001—
2009Viewing100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.