RoadVitals

2001 Utility FF2C

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 27, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 11, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2001 Utility FF2C, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V386002

WHEELS:HUB

Dec 11, 2000
5,492 units potentially affected
The defect: VEHICLE DESCRIPTION: TRAILERS EQUIPPED WITH HUBS PROVIDED BY WEBB WHEEL PRODUCTS. THESE TRUCK TRAILER DISC WHEEL HUBS HAVE DIRECT-MACHINED ANTI-LOCK BRAKING SYSTEMS (ABS), PART NUMBER 2023A, AND MANUFACTURED BETWEEN APRIL 14 AND JUNE 7, 2000. THE ABS TEETH ARE MACHINED INTO THE INNER FACE OF THE HUB BORE, AND THE TEETH ARE MACHINED OFF CENTER FROM THE CENTER OF THE HUB. THE SPEED SENSOR OF THE ABS SYSTEM READS THE TOOTH PATTERN AND SENDS ERRONEOUS SIGNALS TO THE ABS CONTROL UNIT.
The risk: THIS CONDITION CAN CAUSE THE ABS SYSTEM TO CYCLE RAPIDLY AND EXTEND STOPPING DISTANCES DURING AN ABS CONTROLLED BRAKE APPLICATION POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: UTILITY WILL NOTIFY ITS CUSTOMERS TO INSPECT FOR DEFECTIVE HUBS AND WILL REPLACE THE HUBS FREE OF CHARGE.
UTILITY TRAILER MFG. CO.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Dec 27, 2002

WE HAVE HAD SEVERAL PROBLEMS WITH THE VAN, THE TRANSMISSION HAS BEEN OVERHAULED, THE ALTERNATOR REPLACED, THE BATTERY REPLACED, SERVICE BULLETINS REPAIRED AND AT THE PRESENT TIME THE VAN IS STILL NOT REPAIRED. WE ARE WAITING FOR THE RESULTS OF ARBITRATION. THE VAN RUNS VERY ROUGH AND SEEMS TO WANT TO IDLE OR STALL OUT. THIS I AM AFRAID WILL GET WORSE BECAUSE THE DEALERSHIP SAYS THAT IT IS NORMAL ENGINE SOUNDS. I TRAVEL OUT OF TOWN ALOT A FEAR THAT THE ENGINE IS GOING TO STALL AND I WILL BE REAR ENDED OR WORSE. I HAVE (2) YOUNG CHILDREN AND FEAR THAT THE VAN WILL EVENTUALLY STALL OUT AND WE GET IN AN ACCIDENT OR I AM LEFT STRANDED SIDE THE ROAD. I WILL FORWARD COPIES OF ALL INVOICES AND REPAIRS. AT THIS POINT THE ATTORNEY GENERAL'S OFFICE HAS SUGGESTED THAT WE MAY WISH TO TALK WITH A LAWYER ABOUT THE LEMON LAW. DAIMLER CHRYSLER STATES THAT WE HAVE NOT HAD ENOUGH PROBLEMS WITH THE VAN FOR IT TO BE CONSIDERED UNDER THE NC LEMON LAW. DAIMLER HAS NOT ONCE COME DOWN TO LOOK AT THE VAN, YET THEY HAVE TOLD US ON TWO DIFFERENT OCCASIONS THAT SOMEONE WOULD BE AT THE DEALERSHIP. THE VAN IS ONLY 1 1/2 YEARS OLD WITH A LITTLE OVER 25,000 MILES ON IT IN WHICH THE DEALERSHIP PUT ROUGHLY 800 MILES ON TRYING TO MAKE REPAIRS AND I STILL HAVE THREE PROBLEMS THAT ARE STILL NOT REPAIRED. THEY ARE THE STALLING AND IDLING OF THE VAN, JERKING OCCASIONALLY WHEN YOU SLOW DOWN, AND A WHINING NOISE IN THE STEERING. TS

NHTSA ID
10000396
Incident
Oct 4, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-07-009

STRUCTURE:BODY:BUMPERS

Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal.

SB-10-005

EQUIPMENT; STRUCTURE

Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.

SB-01-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utility FF2C by model year
YearComplaintsRecallsInvestigationsIssue Index
2001Viewing110—
1995010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.