RoadVitals

2013 Utility VS2DX

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jul 30, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Utility VS2DX. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V463000

STRUCTURE

Jul 30, 2014
2,098 units potentially affected
The defect: Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2012-2014 VS1RA, and 2013-2014 VS1DC, VS2DX, VS2RA, VS3DX, and VS3RA trailers manufactured April 2011, to May 2013. The pintle hook tube sub assembly that is welded to the pintle hook safety chain loop may break and fall off the vehicle.
The risk: If the loop were to break off, the air lines and electrical lines would detach, applying the towed trailer's brakes, increasing the risk of a vehicle crash.
The remedy: Utility will notify owners, and dealers will inspect and replace the pintle hook safety chain loop if it is cracked, free of charge. The recall is expected to begin in September 2014. Owners may contact Utility customer service at 1-800-423-6591. Utility's number for this recall is SB 07-011/370258.
Utility Trailer Manufacturing CompanyManufacturer number SB-07-011/370258View on NHTSA.gov
12V298000

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

Jun 26, 2012
16 units potentially affected
The defect: UTILITY MANUFACTURING COMPANY (UTILITY) IS RECALLING CERTAIN MODEL YEAR 2013 UTILITY VS2DX DRY VANS MANUFACTURED FROM MAY 16, 2012, THROUGH JUNE 13, 2012. THE BRAKE SYSTEM CHECK VALVE WAS INSTALLED INCORRECTLY, CAUSING A DELAY IN BRAKE APPLICATION. THUS, THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121,“AIR BRAKE SYSTEMS.”
The risk: A DELAY IN APPLICATION OF THE TRAILER BRAKES INCREASES THE STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
The remedy: UTILITY HAS NOTIFIED OWNERS AND RETROFITTED THE AFFECTED VEHICLES, FREE OF CHARGE; THEREFORE, AN OWNER NOTIFICATION NOTICE WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT UTILITY TRAILER MANUFACTURING COMPANY AT 1-626-854-7215.
UTILITY TRAILER MANUFACTURING COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-07-009

STRUCTURE:BODY:BUMPERS

Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal.

SB-10-005

EQUIPMENT; STRUCTURE

Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.

SB-01-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.

SB-07-011

EQUIPMENT

UTILITY TRAILER: INFORMATION IS PROVIDED REGARDING A POSSIBLE DEFECTED FLAWED MATERIAL IN PINTLE HOOK LOOP FOR SECONDARY (SAFETY) CHAIN FOR CERTAIN TRAILERS. MODELS 2012-2013 DRY VANS, 2011 AND 2013 REEFER VANS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.