RoadVitals

2019 Utility VS2RA

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Utility VS2RA. 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-14-015

EQUIPMENT

Service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. This is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a Utility reefer changes.

SB-07-014A

TRAILER HITCHES

This Service Bulletin addresses structural preparation required before retrofitting a Pintle Hook assembly to any RA Reefer Model Utility Trailer.

SB-08-176C

SERVICE BRAKES, AIR; SERVICE BRAKES, HYDRAULIC

Revision to SB-08-176 (original release 01/23/2015) regarding the Enhanced Bendix Chamber Warranty Policy for Utility. The revision includes a change to the Bendix Utility DDSB Warranty Shipping Request Form.

SB-07-013

EQUIPMENT

Utility Trailer Sales Department released a Sales Bulletin regarding dock bumpers and the potential dock lock compatibility. Any dock bumper equal to or greater than 1" proud of the buckplate light protector bar may reduce trailer dock lock compatibility. Trailers scheduled for production on or after 04/19/2019 will be built with 1/2" proud rubber dock bumpers.

SB-07-012

STRUCTURE:BODY:BUMPERS

Effective February 2019 the 7" deep horizontal dock bumper has become the base spec on all Utility VS2RA and VS2DX model trailers. This Service Bulletin outlines the modification procedures on trailers with a damaged 4" horizontal bumper set-up and will need to be modified to fit the 7" horizontal tube

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utility VS2RA by model year
YearComplaintsRecallsInvestigationsIssue Index
2019Viewing000—
2017010—
2015030—
2014020—
2013010—
2011010—
2009420—
2008010—
2007010—
2004210—
2003020—
2002030—
2001020—
2000010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.