RoadVitals

2017 Van-Con Wheelchair Lift Bus

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jan 11, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Van-Con Wheelchair Lift Bus. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V037000

EQUIPMENT ADAPTIVE/MOBILITY

Jan 11, 2018
27 units potentially affected
The defect: Van-Con, Inc. (Van-Con) is recalling certain 2016-2018 Van-Con Dual Rear-Wheel school buses, model 33803, built on Chevrolet 3500 chassis and equipped with wheelchair lifts. The lifts in the affected vehicles may not deactivate until they are beyond the acceptable limit for being uneven. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403 "Platform lift systems" and FMVSS number 404 "Platform lift installations."
The risk: A lift platform that is uneven may cause a fall, increasing the risk of an injury.
The remedy: Van-Con will notify owners, and dealers will inspect the threshold warning system, adjusting it as necessary, free of charge. The recall began on January 30, 2018. Owners may contact Van-Con customer service at 1-732-356-8484.
Van-Con, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Van-Con Wheelchair Lift Bus by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
2017Viewing010—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.