RoadVitals

2011 Vanguard Cool Globe

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 13, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 10, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Vanguard Cool Globe, most frequently naming the electrical category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION

Nov 10, 2010
30 units potentially affected
The defect: VANGUARD IS RECALLING CERTAIN MODEL YEAR 2011 COOL GLOBE TRAILERS EQUIPPED WITH ARVIN MERITOR SUSPENSION SYSTEMS. THE SUSPECT SYSTEMS MAY HAVE MISSING WELDS AT THE INTERFACE OF THE LOWER SEAT BRACKET AND AXLE BEAM.
The risk: MISSING WELDS COULD ALLOW THE AXLE TO ROLL OUT OF POSITION AND POTENTIALLY IMPACT THE HANDLING OF THE TRAILER SUCH THAT A DRIVER MAY LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
The remedy: VANGUARD IS WORKING WITH ARVIN MERITOR TO IDENTIFY OWNERS WITH THE AFFECT SUSPENSION SYSTEMS. THE AFFECTED VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT ARVIN MERITOR AT 1-248-435-0896.
VANGUARD NATIONAL TRAILER CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 13, 2014

TL* THE CONTACT OWNS A 2014 VANGUARD REEFER (N/A) 53 FOOT TRAILER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRICAL SYSTEM MALFUNCTIONED. THE FAILURE WAS RECURRING OVER A THREE-MONTH PERIOD. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA ID
10569146
Incident
Dec 13, 2013
Mileage
62,000 mi