RoadVitals

2017 Victory Cross Country Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 6, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 6, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2017 Victory Cross Country. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Brakes
Filed Jun 6, 2018

I WAS RIDING ON A BUSY HIGHWAY AND A CAR SLAMMED ON THE BRAKES IN FRONT OF ME TO AVOID A WRECK. WHEN I SLAMMED ON MY BRAKES, MY FRONT BRAKES WERE OUT, ALMOST CAUSING ME TO REAR-END THE CAR IN FRONT OF ME. I TOOK THE BIKE TO THE VICTORY DEALER TO FIND OUT THE ABS BRAKE LINES UNDER THE TANK HAD BEEN RUBBED COMPLETELY THROUGH BY A HOSE CLAMP THAT WAS INSTALLED FROM THE FACTORY. POLARIS CLAIMS THAT THE CLAMP WAS INSTALLED INCORRECTLY BY SOMEONE ELSE, BUT THE CLAMP HAS NEVER BEEN TOUCHED BY ANYONE OTHER THAN THE FACTORY. I LOOKED IN THE MANUAL, AND THERE ARE NO INCORRECT, OR CORRECT WAYS TO INSTALL THE CLAMP TO BEGIN WITH. THE VICTORY DEALER REPLACED THE ENTIRE BRAKE LINE ASSEMBLE AT A COST OF $854.00, AND REMOVED THE STOCK HOSE CLAMPS TO AVOID THIS HAPPENING AGAIN. THEY USED PLASTIC ZIP-TIES INSTEAD. THE HOSE CLAMPS HOLD THE FUEL VENT, AND DRAIN LINES UNDER THE GAS TANK. THIS IS A HORRIBLE DESIGN, AND PLACEMENT OF THE BRAKE LINE. IMO THIS WILL HAPPEN TO SOMEONE AND THEY WILL HAVE A BAD ACCIDENT, AS I ALMOST DID.

NHTSA ID
11100214
Incident
May 6, 2018
Mileage
39,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .