RoadVitals

2023 Volkswagen Atlas Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
123
Latest Aug 12, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Volkswagen Atlas, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

36
reports

From owner reports, verbatim

2023 Volkswagen Atlas R-Line. While driving (moving) on a congested road the vehicle signaled "Please start engine manually" the gas pedal became unresponsive. Power steering, radio, A/C, all still worked, but I had to come to a complete stop to restart engine. The same thing has happened multiple times now with the last one being in the middle of the road trying to complete a U-turn. This is incredibly dangerous for not only my family but others on the road not expecting a vehicle to stall. This has been identified by multiple other owners on-line. There is no warning or change in operation of the vehicle prior to the message coming up. This could lead to a crash, or worse a fatality.

NHTSA ID 11755094 · filed Aug 5, 2026

4 times now when the vehicle, 2 times while the vehicle is moving forward and 2 times while the vehicle was moving in reverse the engine has completely shut off and the car stopped moving. The dash said the engine was off and the vehicle needed to be shifted to park and the engine turned back on. During this time the vehicle also lost power steering and brakes. I’ve taken it to the dealership multiple times and they could not diagnose the issue or duplicate it and tell me I need to pick the vehicle up and to just bring it back again.

NHTSA ID 11751507 · filed Jul 20, 2026
All 36 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

28
reports

From owner reports, verbatim

The back up camera is no longer working as well as the infotainment system

NHTSA ID 11754902 · filed Aug 5, 2026

Lost complete control of both the brake and the throttle while attempting to pull into a parking spot at low speed. Car started to roll backwards down a hill and I was unable to stop it. Had to cycle the car off and back on to fix it. Took it to a VW dealership service department and they reported no fault codes so there was nothing they could do. No check engine light or fault codes.

NHTSA ID 11754756 · filed Aug 4, 2026
All 28 reports naming electrical

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

22
reports

From owner reports, verbatim

The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was advised to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,843.

NHTSA ID 11733504 · filed Apr 24, 2026

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that the vehicle was taken to the dealer; however, the recall repair was not performed. The contact stated the vehicle was at the dealer for five days. The contact stated that the dealer had not provided a receipt for the recall repair. The manufacturer was made aware of the issue. The contact was informed that the recall repair was not performed. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11650317 · filed Mar 24, 2025
All 22 reports naming airbags

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

16
reports

From owner reports, verbatim

My car has started to stall out when I am stopped at a sign, light, reversing or a low idle. When I change to reverse from park, the car stalls. I have to put it back in park start and try to reverse again. Same thing happens when I go from reverse to drive. I have done a little research online, and a lot of these 2023 Volkswagen Atlas’s has this issue.

NHTSA ID 11756573 · filed Aug 12, 2026

2023 Volkswagen Atlas R-Line. While driving (moving) on a congested road the vehicle signaled "Please start engine manually" the gas pedal became unresponsive. Power steering, radio, A/C, all still worked, but I had to come to a complete stop to restart engine. The same thing has happened multiple times now with the last one being in the middle of the road trying to complete a U-turn. This is incredibly dangerous for not only my family but others on the road not expecting a vehicle to stall. This has been identified by multiple other owners on-line. There is no warning or change in operation of the vehicle prior to the message coming up. This could lead to a crash, or worse a fatality.

NHTSA ID 11755094 · filed Aug 5, 2026
All 16 reports naming fuel system

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

15
reports

From owner reports, verbatim

Lost complete control of both the brake and the throttle while attempting to pull into a parking spot at low speed. Car started to roll backwards down a hill and I was unable to stop it. Had to cycle the car off and back on to fix it. Took it to a VW dealership service department and they reported no fault codes so there was nothing they could do. No check engine light or fault codes.

NHTSA ID 11754756 · filed Aug 4, 2026

The breaks make a screeching sound and you can feel in the pedal the car wobbling/slipping. I took to be repaired under warranty and they said there's nothing wrong. Break pads and breaks are in good health accord them. They have no explaination for the sound.

NHTSA ID 11675490 · filed Jul 22, 2025
All 15 reports naming brakes

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

12
reports

From owner reports, verbatim

The front right Daytime running light went out at 82K miles.

NHTSA ID 11750265 · filed Jul 14, 2026

The vehicle shuts off unexpectedly. When parked or reversing. Requires the car to be put in park and then restarted.

NHTSA ID 11748253 · filed Jul 4, 2026
All 12 reports naming exterior lighting

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

11
reports

From owner reports, verbatim

Current mileage: 55,000 miles, and the warranty expired at 50,000 miles. Shortly after the expiration, a bunch of warning alerts started to pop up, along with a solid yellow check engine light. I had the error codes read, and it came back as, “P2402 SAE: EVAP System Leak Detection Pump Control Circuit: High." In order for any work to be performed, VW demands a $212 diagnostic fee in order to even determine what is wrong with the vehicle. If the EVAP pump is found to be bad as the code suggests, it would cost anywhere between $700-900 to fix. So, I took to Google to figure out what is going on. There are pages and pages of documentation from other VW drivers who have the exact same issue. So, why has it not been listed as a safety recall yet? That's what I want to know. Many VW drivers reported that they were given a warranty extension for this KNOWN issue, so I thought...that's all it would take for me to be happy. So, I called the same dealership back and was told that my vehicle is ineligible for the warranty extension even though I am experiencing the exact same issue of the people who were given the warranty extension. Many other VW customers have reported this known issue as well because VW is aware of the issue but is not doing anything about it. As far as I know, the car runs fine, but the alerts and check engine light are there every time I start up the car and never go away. The vehicle is available for inspection upon request. My safety and the safety of others is put at risk every time I drive. When I get into my car, several alerts go off. Very distracting and dangerous. When I go to back out of my driveway, the backup camera works for a few seconds and then blacks out and goes back to the main screen and starts beeping new alerts. Very dangerous. As I am driving, all of the alerts are going off again, thus distracting me behind the wheel. With the codes present, it will not allow me to use remote start on either my key FOB or in the app.

NHTSA ID 11720742 · filed Feb 26, 2026

The front left collision warning alarm goes off when apply brakes (a turn, stop sign/light, parking spot as examples) even though there is nothing in the proximity that would trigger a warning.

NHTSA ID 11625903 · filed Nov 18, 2024
All 11 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

Current mileage: 55,000 miles, and the warranty expired at 50,000 miles. Shortly after the expiration, a bunch of warning alerts started to pop up, along with a solid yellow check engine light. I had the error codes read, and it came back as, “P2402 SAE: EVAP System Leak Detection Pump Control Circuit: High." In order for any work to be performed, VW demands a $212 diagnostic fee in order to even determine what is wrong with the vehicle. If the EVAP pump is found to be bad as the code suggests, it would cost anywhere between $700-900 to fix. So, I took to Google to figure out what is going on. There are pages and pages of documentation from other VW drivers who have the exact same issue. So, why has it not been listed as a safety recall yet? That's what I want to know. Many VW drivers reported that they were given a warranty extension for this KNOWN issue, so I thought...that's all it would take for me to be happy. So, I called the same dealership back and was told that my vehicle is ineligible for the warranty extension even though I am experiencing the exact same issue of the people who were given the warranty extension. Many other VW customers have reported this known issue as well because VW is aware of the issue but is not doing anything about it. As far as I know, the car runs fine, but the alerts and check engine light are there every time I start up the car and never go away. The vehicle is available for inspection upon request. My safety and the safety of others is put at risk every time I drive. When I get into my car, several alerts go off. Very distracting and dangerous. When I go to back out of my driveway, the backup camera works for a few seconds and then blacks out and goes back to the main screen and starts beeping new alerts. Very dangerous. As I am driving, all of the alerts are going off again, thus distracting me behind the wheel. With the codes present, it will not allow me to use remote start on either my key FOB or in the app.

NHTSA ID 11720742 · filed Feb 26, 2026

The car engine shuts off while driving at slow speeds ... many times while parked at a red light. The instrument cluster displays 'Please restart the engine'. The shutoff happens while the vehicle is in Drive mode. It is very dangerous and the VW dealership is not acknowledging the issue in spite of several online reports of it. https://www.facebook.com/groups/191339898236209/posts/1665305790839605/ https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2

NHTSA ID 11681247 · filed Aug 18, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at various speeds in stop-and-go traffic, and while idling, the vehicle suddenly lost motive power. The vehicle was shaking abnormally while driving at various speeds. There were no warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle occasionally failed to start and was towed to the residence. The vehicle was taken to the dealer who aligned the wheels and tightened the bolts. The dealer was unable to determine the cause of the loss of automotive power failure. The vehicle had not been repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was 24,000.

NHTSA ID 11646252 · filed Mar 4, 2025

This car has been in the shop on 6 different occasions and has yet to have anything properly repaired. It has brake/rotor issues since about 15,000 miles. It has a really bad oil leak that it has been in twice for now.

NHTSA ID 11619613 · filed Oct 14, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

On a few occasions, even with the Start/Stop function disabled, the vehicle has completely shut off with no warning. It must be put it in park and restarted. Once it even turned off while reversing out of driveway and the steering wheel locked.

NHTSA ID 11589495 · filed May 19, 2024

I was making a right turn, I pressed the gas and turned my wheel right to make the turn and the steering wheel then locked and I couldn’t straighten it out and ended up driving over the sidewalk and crashing into a building. My car was totaled and I went to the hospital due to airbag burns. My insurance picked up the car and it is available to be inspected.

NHTSA ID 11543338 · filed Sep 8, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

My car windshield as cracked where the rearview mirror attaches. The crack is approximately 10 inches long. This was not caused by road debris or a small pebble. Almost one year to the day this is the second, very similar windshield crack. Is there product defect inherent to the VW Atlas windshield ? Please investigate this. Thank you.

NHTSA ID 11714545 · filed Jan 30, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

There is no solution for this recall. This is our family vehicle. We need the front passenger seat.

NHTSA ID 11610592 · filed Aug 24, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .