2012 Volkswagen Beetle Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Volkswagen Beetle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Visibility2126.9%
- Airbags1215.4%
- Electrical1215.4%
- Steering79.0%
- Engine67.7%
- Body & structure56.4%
- Fuel system45.1%
- Suspension33.8%
- Driver assistance33.8%
- Heating & air conditioning11.3%
- Exterior lighting11.3%
- Powertrain (other)11.3%
- Seat belts11.3%
- Transmission11.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND ATTEMPTING TO ROLL THE FRONT DRIVER SIDE WINDOW UPWARDS, THE WINDOW INDEPENDENTLY ROLLED DOWNWARDS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS UNAVAILABLE.
9-3-14 GOT INTO VEHICLE THAT WAS PARKED IN MY GARAGE. FOUND HORIZONTAL CRACK RUNNING FROM BEHIND REAR VIEW MIRROR ABOUT 8" IN BOTH DIRECTIONS AND CURVING UP TO THE ROOF LINE. ADDITIONALLY THERE IS A VERTICLAL CRACK THAT INTERSECTS THE HORIZONTAL ONE AT IT RUNS DIRECTLY UP TO THE ROOF LINE. THERE WAS NO CONTACT WITH ANY OBJECT OR ROAD HAZZARD THAT CAUSED THIS AS THE VEHICLE WAS PARKED IN A CLOSED AND SECURED GARAGE. CONTACTED VW DEALER WHO ADVISED ME TO TAKE VEHICLE TO DEALERSHIP. ONCE THERE THE VEHICLE AND THE CRACKED WINDSHIELD WERE PHOTOGRAPHED BY DEALERSHIP PERSONNEL. I WAS INFORMED THAT A CLAIM WOULD BE SUBMITTED TO THE MANUFACTURER. ON 9-9-14 I WAS INFORMED THAT THE CLAIM HAD BEEN DENIED BY HE MAUFACTURER'S REPRESENTATIVE STATING THAT IT WAS THEIR OPINION THAT THE WINDSHIELD HAD BEEN CONTACTED BY SOME OBJECT. IT IS MY OPINION THAT THIS IS A STRESS FRACTURE AND THERE IS NO EVIDENCE THAT THE WINDSHIELD HAD BEEN STRUCK BY ANY OBJECT. *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Airbag replacement not available through Volkswagen after several months.
I received a recall notification dated Dec. 16, 2020 for my 2012 Volkswagen Beetle. The notification was for a replacement of the driver's side airbag which could explode due to high temperature or humidity. These condition exist on the Big Island of Hawaii where the car is located, but there are no VW dealerships on the Island of Hawaii. There are VW agencies on the islands of Oahu and Maui. I have been in contact with VW Customer Service. I receive regular call backs from a representative named Patrick. He has informed me that VW is still working to solve the problem. He once mentioned that perhaps the parts could be shipped to a another make of car dealership, but no action has been taken. I believe that my wait for a resolution to this recall has exceeded a reasonable amount of time. I am in fear of injury while driving my car.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED TOTAL ELECTRICAL FAILURE. THE CONTACT HAD TO RESTART THE VEHICLE TO RESUME NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE CONTACT HEARD A BEEPING SOUND PRIOR TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
KEY GETS CONSTANTLY GETS STUCK IN THE IGNITION WHEN TURNING THE CAR OFF. THE CAR IS IN PARK AND THE KEY STUCK.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE THE CAR WAS IN MOTION THE STEERING LOCKED UP, PREVENTING ANY KIND OF TURNING OF THE STEERING WHEEL, CAUSING A CATOSROPHIC CRASH INJURING THE DRIVER ON A CITY STREET.
WHILE TURNING OUT OF A DRIVEWAY I HEARD A BANG NOISE. IT WAS NIGHT AND AT THE TIME I DID NOT SEE WHAT WENT WRONG UNTIL AN INSPECTION LATER REMOVING THE DRIVER SIDE FRONT WHEEL. THE TOP OF THE STRUT SPRING BROKE. THE TOP OF A MCPHERSON STRUT IS A PIVOT FOR THE STEERING. THE CAR IS A 2012 WITH 86,000 MILES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Volkswagen water pumps keeps failing. I had the first water pump fail at 61902 miles replaced on 22 Mar 2017. I then had to have another Volkswagen water pump put in my car replaced by a Volkswagen dealership at 82,229 miles on 4 Jan 2019. I am now back at the Volkswagen dealer for yet another new water pump for my car at 108000. These Volkswagen water pumps should not be failing like they are and unfortunately I have found no 3rd party water pump to install in my make and model of car to try to avoid these numerous breakdowns. Not only are the numerous water pump failures expensive to replace, I am afraid the failure of these Volkswagen water pumps may lead to a catastrophic engine failure. Unfortunately, the failure of these Volkswagen water pumps are posted all over the internet.
ENGINE LIGHT FOR EVAP PURGE FLOW INCORRECT. I'VE SPENT OVER $700.00 AT THE DEALERSHIP AND MY ENGINE LIGHT STILL COMES ON WITH THE SAME ERROR CODE.P0441. THANKFULLY I HAVE FIXED PLUGGED IN AND I CAN TURN OFF THE ENGINE LIGHT ONLY TO HAVE IT COME ON AGAIN EVERY 25 TO 50 MILES OF DRIVING. ???? THE PURGE SOLENOID, AIR PUMP, PURGE VALVE HAVE BEEN REPLACED. NO CHANGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE PLASTIC PART ON THE TOP AROUND THE MOON ROOF HAS COMPLETELY CRACKED ON ALL 4 CORNERS, NOT JUST HAIRLINE CRACKS, BUT COMPLETELY CRACKED APART EDGE TO EDGE, ENOUGH TO FIT A CREDIT CARD IN. THIS CAR HAS ALWAYS BEEN GARAGE KEPT, RARELY DRIVEN EXCEPT ON NICE DAYS, I DON'T EVEN DRIVE IT ON RAINY DAYS & RARELY AT ALL IN THE WINTER. (NOW I WOULD BE AFRAID TO DRIVE IN THE RAIN BECAUSE IT MIGHT START LEAKING) I NOTICED IT HAD A HAIRLINE CRACK LAST YR ON 2 CORNERS BUT PREVIOUSLY WHEN WASHING IT I REALIZED ALL 4 SIDES ARE NOW COMPLETELY CRACKED APART. I BOUGHT IT 6 YRS AGO & IT HAD 21,000 MILES ON IT & I HAVE ONLY PUT 19,000 MILES ON IT IN 6 YEARS. IT IS IN IMMACULATE CONDITION EXCEPT NOW IT HAS 4 BIG CRACKS ON ALL 4 CORNERS OF MOON ROOF.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE FRONT DRIVER SIDE DOOR LATCH INDEPENDENTLY LOCKED AND UNLOCKED. EVENTUALLY THE INTERIOR DOOR LATCH FAILED AND THE DOOR FAILED TO CLOSE. THE CONTACT HAD TO MANEUVER THE DOOR LATCH TO SECURE THE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DON JACOBS (66900 PETERS CREEK RD ROANOKE VA.) WHO INDICATED THAT THE DOOR LATCH NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I WAS DRIVING AND THE EPC LIGHT CAME ON. AT THE DEALERSHIP I WAS TOLD THE CAR NEEDED A CARBON CLEANING WHICH IS A $900 JOB. BEING THAT MY CAR IS ONLY 5 YEARS OLD AND ONLY HAS 40K MILES I WAS SHOCKED. AFTER DOING RESEARCH AND TALKING TO THE DEALERSHIP I LEARNED THAT ALL 2012 BETTLES WITH THIS DIRECT FUEL INJECTION DESIGN HAVE THIS PROBLEM. IT IS SYSTEMATIC ISSUE WITHIN THE DESIGN OF THE FUEL INJECTION THAT CAUSES THE COILS TO FAIL AND THE CAR TO NEED A $900 CARBON CLEANING DONE EVERY FEW YEARS. HIGH GRADE GASOLINE OR/AND FUEL INJECTION CLEANER DOES NOT HELP. I CALLED THE VW AND THEY REFUSED TO DO ANYTHING ABOUT THIS PROBLEM.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE THE VEHICLE WAS STATIONARY, FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS DIAGNOSED AS HAVING A LEAKY DETECTION PUMP. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE TURNING OUT OF A DRIVEWAY I HEARD A BANG NOISE. IT WAS NIGHT AND AT THE TIME I DID NOT SEE WHAT WENT WRONG UNTIL AN INSPECTION LATER REMOVING THE DRIVER SIDE FRONT WHEEL. THE TOP OF THE STRUT SPRING BROKE. THE TOP OF A MCPHERSON STRUT IS A PIVOT FOR THE STEERING. THE CAR IS A 2012 WITH 86,000 MILES.
OVER THE PAST 6 MONTHS OR SO EVERY TIME I GO OVER ANY SORT OF BUMP IN THE ROAD I HEAR A CRACKING KIND OF NOISE. WHEN I GO OVER THE RAILROAD TRACKS IT SOUNDS AS IF MY CAR IS GOING TO CRACK..IT'S SO BAD I AM SO AFRAID TO DRIVE MY CAR HOWEVER I DO NEED TO DRIVE IT. VERY SCARY
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
What component or system failed or malfunctioned, and is it available for inspection upon request? The accelerator pedal snapped/broke while driving the vehicle. Yes, it is available for inspection. How was your safety or the safety of others put at risk? I was not able to control the speed of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? No, not yet. I am trying to get it scheduled for VW service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The gas pedal (accelerator) snapped while I was driving my 2012 VW Beetle today. I was not able to control the speed of the vehicle.
I WAS DRIVING AND THE EPC LIGHT CAME ON. AT THE DEALERSHIP I WAS TOLD THE CAR NEEDED A CARBON CLEANING WHICH IS A $900 JOB. BEING THAT MY CAR IS ONLY 5 YEARS OLD AND ONLY HAS 40K MILES I WAS SHOCKED. AFTER DOING RESEARCH AND TALKING TO THE DEALERSHIP I LEARNED THAT ALL 2012 BETTLES WITH THIS DIRECT FUEL INJECTION DESIGN HAVE THIS PROBLEM. IT IS SYSTEMATIC ISSUE WITHIN THE DESIGN OF THE FUEL INJECTION THAT CAUSES THE COILS TO FAIL AND THE CAR TO NEED A $900 CARBON CLEANING DONE EVERY FEW YEARS. HIGH GRADE GASOLINE OR/AND FUEL INJECTION CLEANER DOES NOT HELP. I CALLED THE VW AND THEY REFUSED TO DO ANYTHING ABOUT THIS PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE ELECTRONIC WINDOWS FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT HAVE A REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS TO THE VEHICLE. THE CONTACT ALSO STATED THAT THE HEAD REST WAS TOO LARGE AND BLOCKED 40 PERCENT OF HIS VIEW THROUGH THE REARVIEW MIRROR. IN ADDITION, THE CONTACT STATED THAT THE METAL PLATE AROUND THE GEAR SHIFTER WAS TOO SHINY WHEN THE SUN REFLECTED, BLINDING THE CONTACT'S VIEW OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,748. UPDATED 09/05/12*LJ THE CONSUMER STATED THE AIR CONDITIONER WOULD AT TIMES BLOW WARM AIR WHEN ON. ALSO, THE REAR WINDSHIELD WAS TOO SMALL AND THE TINT WAS TOO DARK. UPDATED 09/10/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
PURCHASED THIS VEHICLE ON 05/19/ 2022 NO PRIOR ISSUES ALL SERVICE REQUIRMENTS COMPLETED FROM PRIOR CORPORATE OWNED COMPANY. SINCE MY PURCHASE BOTH HEADLIGHTS HAVE SPORADICALLY FALLEN OUT OF THEIR BRACKETS WHILE I'M DRIVING LEADING TO LOSS OF VISIBILTY DURING THE DAYTIME AND NIGHTIME. FIRST INCIDENT OCCURING ON 05/20/2022 AND THE SECOND INCIDENT OCCURING 07/05/2022. MAJOR SAFETY ISSUE AND CONCERN. NO SAFETY WARNINGS OR LIGHTS CAME ON ONCE THESE INCIDENTS TOOK PLACE.THIS HAS LEAD TO THE HEADLIGHTS BEING DAMAGED AND DENTS PLACED ON THE EXTERIOR OVER MY BEETLE WHEN THERE WAS NO PRIOR DAMAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
2012 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARDS TO GEAR SELECTOR SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS SET IN PARK, BUT ROLLED FORWARD INTO ANOTHER OF THE CONSUMER'S VEHICLES. THE CONSUMER STATED THERE WAS A RECALL, BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED.*JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE ELECTRONIC WINDOWS FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT HAVE A REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS TO THE VEHICLE. THE CONTACT ALSO STATED THAT THE HEAD REST WAS TOO LARGE AND BLOCKED 40 PERCENT OF HIS VIEW THROUGH THE REARVIEW MIRROR. IN ADDITION, THE CONTACT STATED THAT THE METAL PLATE AROUND THE GEAR SHIFTER WAS TOO SHINY WHEN THE SUN REFLECTED, BLINDING THE CONTACT'S VIEW OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,748. UPDATED 09/05/12*LJ THE CONSUMER STATED THE AIR CONDITIONER WOULD AT TIMES BLOW WARM AIR WHEN ON. ALSO, THE REAR WINDSHIELD WAS TOO SMALL AND THE TINT WAS TOO DARK. UPDATED 09/10/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE ELECTRONIC WINDOWS FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT HAVE A REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS TO THE VEHICLE. THE CONTACT ALSO STATED THAT THE HEAD REST WAS TOO LARGE AND BLOCKED 40 PERCENT OF HIS VIEW THROUGH THE REARVIEW MIRROR. IN ADDITION, THE CONTACT STATED THAT THE METAL PLATE AROUND THE GEAR SHIFTER WAS TOO SHINY WHEN THE SUN REFLECTED, BLINDING THE CONTACT'S VIEW OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,748. UPDATED 09/05/12*LJ THE CONSUMER STATED THE AIR CONDITIONER WOULD AT TIMES BLOW WARM AIR WHEN ON. ALSO, THE REAR WINDSHIELD WAS TOO SMALL AND THE TINT WAS TOO DARK. UPDATED 09/10/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .