RoadVitals

1997 Volkswagen Cabrio Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest May 15, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 20, 1998

What this page shows

Our database holds 14 NHTSA owner-reported complaints for the 1997 Volkswagen Cabrio. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–14 of 14

Driver assistanceElectrical
Filed May 15, 2013
Fire reported

IGNITION SWITCH FAILS TO RETURN FROM STARTER POSITION -- BURNING OUT STARTER. THIS IS A KNOW PROBLEM WITH 1997 A4 BUT WAS NEVER REPORTED/CARRIED OVER TO THE 1997 CABRIOLET. ALSO, KEY-IN-IGNITION-STATUS MAINTAINED EVEN AFTER KEY REMOVED FROM IGNITION CAUSING BATTERY TO RUN DOWN. *TR

NHTSA ID
10512283
Incident
May 2, 2011
Mileage
75,000 mi
Electrical
Filed Jan 15, 2008

WHILE DRIVING MY VW CABRIO HOME LAST NIGHT THE HIGHLIGHTS, DASH LIGHTS, HEATER FAN AND RADIO ALL SUDDENLY WENT OFF AND THE ABS FAILURE LIGHT CAME ON. I PULLED THE CAR OFF THE ROAD AND THE LIGHTS SUDDENLY CAME BACK ON AND I WAS ABLE TO DRIVE THE LAST FEW MILES HOME. I SPOKE TO A SERVICE MANAGER AT VW TODAY ABOUT THIS PROBLEM AND IT TURNS OUT IT IS AN ELECTRICAL PART ASSOCIATED WITH THE CARS IGNITION SWITCH AND THAT IT IS WELL KNOWN AND COMMON FAILURE WITH THIS CAR. I CALLED VW HEAD QUARTERS AND SPOKE TO A CUSTOMER ADVOCATE ABOUT THIS AND THEY TOLD ME THERE WAS NO RECALL AND THAT VW HAD NOT CONSIDERED THIS TO BE A SAFETY PROBLEM THAT WARRANTED A RECALL. *TR

NHTSA ID
10214882
Incident
Jan 14, 2008
Mileage
169,000 mi
Airbags
Filed Sep 23, 2005

CAR: 1997 VW CABRIO: AT 92.890 MILES, THE AIRBAG LIGHT WENT ON. VW DETERMINED, THIS WAS DUE TO A DEFECTIVE CLOCKSPRING (RESISTANCE TOO HIGH). AIRBAG IS NOT FUNCTIONING WITHOUT CLOCKSPRING. *NM

NHTSA ID
10137429
Incident
Aug 3, 2005
Exterior lighting
Filed Jul 18, 2005

1-2) I FOUND THE FOLLOWING RECALL FOR THE VW JETTA. THE DEFECTIVE HAZARD AND TURNSIGNAL PORTION OF THE RECALL HAS HAPPENED TO MY 1997 VW CABRIO HIGHLINE SINCE 2001 GETTING WORSE EACH YEAR. SEE BELOW, RECALL DATED DECEMBER 24, 2004. I HAVE NOT HAD A CONSEQUENCE DUE TO THIS, BUT I WOULD IMAGINE THAT MY CAR COULD BE HIT FROM BEHIND WITHOUT HAZARDS OR TURNSIGNALS. 3) I TOOK MY CABRIO IN TO THE DEALERSHIP IN 2003 TO REQUEST HELP WITH DEFECTIVE HAZARD AND TURNSIGNALS AND THEY CHARGED ME FOR LABOR TO IDENTIFY THE PROBLEM. IT WAS NOT IDENTIFIED AND THEY SAID IT WOULD BE EXTEREMLY EXPENSIVE TO IDENTIFY AND FIX. SO I DON'T KNOW THE CORRECTION. NOTE: I WAS UNABLE TO SEARCH FOR VW, CABRIO RECALLS ON YOUR WEBSITE. THE SITE LIMITS ME TO SEARCHING FOR THE JETTA ONLY. DECEMBER 24, 2004 VOLKSWAGEN IS RECALLING 369,284 CARS FOR VARIOUS DEFECTS, INCLUDING LEAKING FUEL PUMPS AND DEFECTIVE HAZARD LIGHT SWITCHES, THE NATIONAL HIGHWAY TRANSPORTATION AGENCY (NHTSA) SAID. VW IS RECALLING 300,000 GOLF, GTI AND JETTA CARS FROM 2000-2002 MODEL YEARS BECAUSE THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME DUE TO HIGH ELECTRICAL CURRENT LOAD FROM TURN-SIGNAL BULBS, ACCORDING OT NHTSA. VW, EUROPE'S BIGGEST AUTOMAKER, IS ALSO RECALLING 19,284 GOLF, JETTA, BEETLE AND PASSAT CARS FROM 2004-2005 MODEL YEARS BECAUSE A LEAKING DIESEL FUEL PUMP COULD LEAD TO A FIRE. THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP. ALSO, VOLKSWAGEN SAID IT IS CHECKING AS MANY AS 447,000 CARS MADE BETWEEN 2001 AND 2003, INCLUDING THE GOLF, GTI AND JETTA MODELS, FOR POSSIBLE AIRBAG PROBLEMS AFTER OFFICIALS CAME UP WITH 107 CASES IN WHICH SIDE-DOOR AIRBAGS MAY HAVE DEPLOYED IMPROPERLY.

NHTSA ID
10129197
Incident
Jan 1, 2001
Mileage
50,000 mi
Body & structure
Filed Nov 13, 2003

THE CONVERTIBLE TOP RIPPED OPEN ON THE SEAM WHILE DRIVING ON THE HIGHWAY. *LA

NHTSA ID
10046905
Incident
Jan 1, 2003
Fuel system
Filed Aug 15, 2003

CONSUMER STATED THE GAS TANK CRACKED. DEALER NOTIFIED.*AK. WHEN THE CONSUMER STARTED THE VEHICLE AND BACKED OUT OF THE GARAGE, GASOLINE SPILLED ONTO THE GARAGE FLOOR. THE CONSUMER PUSHED THE VEHICLE TO THE END OF THE DRIVEWAY FOR SAFETY. *PH *JB

NHTSA ID
10031417
Incident
Jul 4, 2003
Mileage
110,000 mi
Engine
Filed Mar 31, 2002

EXTREME EXHAUST INTRUSION INTO PASSANGER COMPARTMENT, INTO DEALER AND INDEPENDENT SHOPS MANY TIMES WITH NO RESULTS. *AK

NHTSA ID
760032
Incident
Jan 1, 2000
Driver assistance
Filed Aug 15, 2001

WHILE DRIVING ABOUT 65 MPH TOOK FOOT OFF ACCELERATOR PEDAL, BUT THE ENGINE DID NOT DECELERATE. HAD TO APPLY EMERGENCY BRAKES TO CONTROL VEHICLE. THEN, TOOK VEHICLE TO DEALER. BUT, THEY COULD NOT FIND OUT WHAT HAD CAUSED THE SITUATION.*AK THE FLOOR MAT WAS CAUGHT UNDER THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE NOT TO DECELERATE, THIS WAS ACCORDING TO 2 OTHER DEALERS.*YD

NHTSA ID
894441
Incident
Aug 3, 2001
Brakes
Filed Sep 8, 2000

THE ABS SENSOR LIGHT COMES ON, IT WAS SAID TO BE A BAD SENSOR ON THE LEFT REAR WHEEL AND WAS REPLACED. SHORTLY AFTER THAT THE LIGHT BEGAN COMING ON AGAIN INTERMITTENTLY. THE WARRENTY HAD EXPIRED AND I HAVE NOT TAKEN CARE OF THE PROBLEM AS YET.

NHTSA ID
730775
Incident
Feb 1, 1998
Driver assistance
Filed Mar 3, 2000

MY VEHICLES ACCELERATOR CLIMBED FROM 55 MPH TO 95 MPH AND I COULD NOT STOP THE CAR FOR 15 MINUTES.IT COST ME APPROX $200 TO GET MY CAR "FIXED" AND I WANT THE DEALER TO REIMBURSE ME. *AK

NHTSA ID
719629
Incident
Jan 23, 2000
ElectricalEngine
Filed Sep 1, 1999

I'M NOT SURE IF THIS FALLS WITHIN YOUR AREA OR RESPONSIBILITY. I AM REPORTING THIS BECAUSE I DON'T BELIEVE A TWO YEAR OLD VEHICLE PURCHASED BRAND-NEW, SHOULD HAVE BOTH THE ALTERNATOR AND RADIATOR FAN MOTOR FAIL SO SOON. I THOUGHT THIS MAY BE A MANUFACTURER'S DEFECT. THANKS IN ADVANCE FOR ANY INFORMATION YOU CAN *AK

NHTSA ID
710814
Incident
Aug 14, 1999
Electrical
Filed Apr 29, 1999
Fire reported

ELECTRICAL FIRE IN ENGINE - APPARENT SHORT IN STARTER WIRING

NHTSA ID
706112
Incident
Apr 27, 1999
Heating & air conditioning
Filed Feb 1, 1999

AIR CONDITIONER FAILED, NEW UNIT SMELLS OF MILDEW. YH

NHTSA ID
609049
Tires & wheels
Filed Aug 20, 1998

RIGHT REAR TIRE WALL BLEW OUT. DRIVER DID NOT HIT AN OBJECT. TIRE CUT GASH IN GASOLINE TANK AND CUT BRAKE LINE. FIRE DEPARTMENT RESPONDED TO SCENE. NO FIRE RESULTED. VW DISCLAIMS ALL RESPONSIBILITY, BUT IT SEEMS OBVIOUS THAT A GAS TANK THAT CAN BE CUT THROUGH BY A BLOWN TIRE IS INADEQUATELY PROTECTED, TOO THIN OR OTHERWIDE DEFECTIVE. VW DENIES A DESIGN DEFECT. ALTHOUGH NOBODY WAS HURT, THE RESULTS WOULD HAVE BEEN CATASTROPIC IF A SPARK HAD IGNITED TE SPILLING GASOLINE. PLEASE CONTACT OWNER AT ABOVE TEL. NUMBER OR AT HOME 818-360-5485 OR HER HUSBAND KENNETH HELD AT 909-596-1848 OR SAME HOME TEL.

NHTSA ID
540168
Incident
Nov 8, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .