RoadVitals

2009 Volkswagen Cc Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Aug 28, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 136 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2009 Volkswagen Cc submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

The 25 most recent of 39, in the owner's own words

Fuel system
Filed Aug 28, 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE FUEL PUMP LEAKED AND SPLASHED FUEL AT ALL TIMES. THE CONTACT STATED THAT THE REAR PASSENGER SEAT WAS SOAKED WITH FUEL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD VOLKSWAGEN (800-315-2288, LOCATED AT 1301 SOUTH US 31, STE 3, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACKED IN MULTIPLE PLACES AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD CATCH FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE VIN WAS UNKNOWN.

NHTSA ID
11252052
Incident
Jan 25, 2019
Mileage
101,000 mi
ElectricalFuel system
Filed Mar 8, 2019

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
11185041
Incident
Jan 15, 2019
Fuel system
Filed Feb 22, 2019

2009 VOLKSWAGEN CC SPORT TURBO. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF DEFECTIVE FUEL PUMP CONTROL MODULE. *LD *TR

NHTSA ID
11175430
Incident
Jun 28, 2018
AirbagsFuel system
Filed Feb 12, 2019

TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.

NHTSA ID
11176542
Incident
Apr 1, 2016
EngineFuel system
Filed Nov 3, 2018

RECEIVED A RECALL, I TAKE THE CAR TO LEESBURG VOLKSWAGEN, FOR FUEL PUMP MODULE REPLACEMENT 10/26/2018, YESTERDAY 11/2/2018 DRIVING IN HIGHWAY WITH MY WIFE CAR SUDDENLY SHUTOFF IN THE MIDDLE OF HIGHWAY, I HAD TO TOW MY CAR HOME, FROM THEN CAR NOT START ANY MORE, RECALL DESTROY MY CAR, CAR THAT WAS RUNNING PERFECTLY, "NOW WHO WILL PAY FOR ALL THIS? "ME"?

NHTSA ID
11145127
Incident
Nov 2, 2018
Mileage
65,636 mi
EngineFuel system
Filed Jul 27, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NEFTIN VOLKSWAGEN (3550 AUTO MALL DR, WESTLAKE VILLAGE, CA 91362, (805) 497-9404) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 181095815. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID
11114204
Incident
Jul 27, 2018
Mileage
90,000 mi
Fuel system
Filed Jun 19, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 45 AND 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST FORWARD MOTION ABILITY. WHILE RESEARCHING THE FAILURE, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF D'AMBROSIO AUTO GROUP (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, (610) 269-9500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11102610
Incident
Apr 14, 2018
Mileage
118,000 mi
EngineFuel system
Filed Jun 11, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE VEHICLE LOST POWER. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MECHANIC DID NOT REPAIR THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

NHTSA ID
11101132
Incident
Jun 2, 2018
Mileage
104,000 mi
Fuel system
Filed Jun 4, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (DEAN MCCRARY VOLKSWAGEN, 1525 EAST INTERSTATE 65 SERVICE RD S, SUITE A, MOBILE, AL 36606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11099812
Incident
Jun 2, 2018
Fuel system
Filed Jun 4, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A FAILURE CODE FOR THE FUEL PUMP WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD REACH OUT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,017.

NHTSA ID
11099492
Incident
Jun 2, 2018
Mileage
126,017 mi
Fuel system
Filed May 15, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS ABLE TO RESTART AND STALLED AGAIN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VOLKSWAGEN NORTH SCOTTSDALE, 7001 E CHAUNCEY LN, PHOENIX, AZ 85054, (480) 538-4700) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER (LESUEUR CAR COMPANY, 1109 E CURRY RD, TEMPE, AZ 85281, (855) 450-3922) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

NHTSA ID
11093888
Incident
May 11, 2018
Mileage
95,000 mi
EngineFuel system
Filed May 7, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT WAITED FOR A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. AFTER DRIVING A MILE DOWN THE ROAD, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 N FREEWAY, HOUSTON, TX 77090, (281) 872-7200) WHERE IT WAS DIAGNOSED THAT THE RADIATOR HAD A LEAK AND THERE WAS ALSO AN OIL LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ID
11092280
Incident
May 4, 2018
Mileage
88,000 mi
Fuel system
Filed Apr 27, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON APRIL 26, 2016. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD EXPERIENCE THE FAILURE BEFORE PARTS BECAME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11090409
Incident
Apr 26, 2018
EngineFuel system
Filed Apr 17, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (VOLKSWAGEN PASADENA, 130 N SIERRA MADRE BLVD, PASADENA, CA 91107), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11088742
Incident
Apr 17, 2018
Fuel system
Filed Mar 5, 2018

GAS PUMP DEFECT. THERE IS A RECALL ON THE GASPUMP WITH MANUFACTURER RECALL NUMBER20AE AND NHTSA RECALL NUMBER17V509. TWO WEEKS AGO, AS I WAS DRIVING ON THE MAIN STREET IN OUR CITY, THE CAR JUST STOPPED AND I WAS BLESSED THAT NO CARS WERE FOLLOWING ME. I CANNOT IMAGINE WHAT THE SITUATION WOULD HAVE BEEN. I MAY HAVE BEEN ALIVE WRIITNG THESE LINES. I HAD THE PART CHANGED AND I WAS TOLD TO CONTACT VW USA, WHAT I WAS TOLD WAS I WILL NOT BE REIMBURSED UNTIL THIS RECALL WAS ANNOUNCED OFFICIAL BY NHTSA. THIS IS UNACCEPTABLE. DOES VW OF NHTSA WANT PEOPLE TO LOSE THEIR LIVES SO THAT THIS WOULD BE AN OFFICLA RECALL? I HOPE NHTSA TAKES THIS SERIOUSLY AND IN VW USA'S TERMS, MAKE THIS RECALL OFFICIAL. HOW LONG ARE THEY GOING TO MAKE BEFORE THEY MANUFACTURE UPGARDED PARTS. SUCH AN ATTITUDE IS UNACCEPTABLE. WHICH IS MORE IMPORTANT? HUMAN LIFE OR MONEY?

NHTSA ID
11076399
Incident
Feb 23, 2018
Fuel system
Filed Feb 26, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MICHAEL VOLKSWAGEN IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED, AS OUTLINED BY THE RECALL NOTIFICATION, ON MORE THAN ONE OCCASION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11075072
Incident
Oct 1, 2017
Driver assistanceEngineFuel system
Filed Feb 20, 2018

MY VEHICLE HAS FAILED ON THE HIGHWAY ON TWO OCCASIONS RESULTING IN A LIFE-THREATENING SITUATION. I AM IN POVERTY AND UNABLE TO PURCHASE A NEW VEHICLE TO DRIVE MY DAUGHTER AROUND.

NHTSA ID
11073923
Incident
Feb 9, 2018
Mileage
114,000 mi
Fuel system
Filed Jan 17, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LUJACK LUXURY MOTOR CARS AT (563) 445-4305 (LOCATED AT 3602 N HARRISON ST, DAVENPORT, IA 52806) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11063306
Incident
Oct 13, 2017
ElectricalFuel system
Filed Jan 5, 2018

I RECEIVED INFORMATION DATED OCTOBER 2017 FROM VOLKSWAGEN OF AMERICA, INC. 3800 HAMLIN ROAD AUBURN HILLS, MI 48326 WITH A RECALL NOTICE FOR MY VEHICLE NHTSA: 17V509 STATING 'UNDER SPECIFIC OPERATING CONDITIONS, AN INTERRUPTION IN THE ELECTRICAL POWER SUPPLY TO THE FUEL PUMP CONTROL MODULE CAN RESULT IN FUEL PUMP FAILURE AND LEAD TO A LOSS OF VEHICLE MOTIVE POWER WHILE DRIVING (VEHICLE STALL). THIS CONDITION CAN ALSO CAUSE THE FUEL PUMP TO RUN CONTINUOUSLY, RESULTING IN A DRAINED VEHICLE BATTERY AND/OR A NO-START CONDITION.' THIS MEANS AN ENGINE CAN STALL WHILE DRIVING AND CAN INCREASE THE RISK OF A VEHICLE CRASH. THIS IS VERY ALARMING TO ME, AND I AM CONCERNED ABOUT MY SAFETY ALONG WITH MY INFANT SON WHO IS A PASSENGER IN MY CAR DAILY. I HAVE CALLED 2 LOCAL VW DEALERSHIPS (DORSCHEL & IDE VOLKSWAGEN) IN ROCHESTER, NY AND HAVE BEEN NOTIFIED MULTIPLE TIMES THAT THERE IS 'NO FIX' AT THE MOMENT. I OWE OVER $10,000 ON THIS VEHICLE CURRENTLY AND HAVE LIMITED INCOME SO I HAVE NO CHOICE BUT TO KEEP THIS VEHICLE AND DRIVE IT. I HAVE HAD MULTIPLE ISSUES WITH THIS CAR AND SEVERAL RECALLS. I HAVE PUT OVER $2,200 IN REPAIRS ON THIS CAR IN THE LAST 4 MONTHS FOR DEFECTIVE SENSORS AND WIRING. THIS NEW RECALL CAN DIRECTLY CAUSE A DEADLY ACCIDENT AND I AM AT A LOST FOR WORDS!

NHTSA ID
11060699
Incident
Oct 1, 2017
Driver assistanceElectricalFuel system
Filed Jan 2, 2018

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND THEN STALLED. ALSO, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA ID
11058093
Incident
Jan 2, 2018
Mileage
102,000 mi
Fuel system
Filed Nov 29, 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-893-5298 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11051289
Incident
Aug 16, 2017
BrakesFuel system
Filed Nov 28, 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP, FUEL PUMP MODULE, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
11050969
Incident
Sep 8, 2017
Mileage
103,000 mi
AirbagsElectricalFuel system+1 more
Filed Nov 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER UNKNOWN ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO VACAVILLE VOLKSWAGEN (21 ORANGE DR, VACAVILLE, CA 95687) WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED ANOTHER FAILURE WHERE THE STEERING WHEEL SEIZED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED FOR THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11042790
Incident
Jun 10, 2015
Fuel system
Filed Oct 23, 2017

INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. MY CAR CONTINOUSLY STOP WHILE DRIVING. VISITED REPAIR SHOPS TO CHANGE FUEL PUMP IN 2015 AND 09/30/2017 TO CHANGE FUEL PUMP AND THE CONTROL MODULE AFTER THE CAR WENT COMPLETELY DEAD. BATTERY WAS ALSO REPLACE. ON 10/15/2017, I RECEIVED RECALL LETTER FROM THE MANUFACTURER FOR THE SAME ISSUE HAVE BEEN SPENDING MONEY ON. I WOULD LIKE TO GET REFUND FOR THE MONEY I HAVE SPENT. I COULDN'T LOCATE THE RECEIPT FOR THE FIRST REPAIR IN 2015, I WILL CONTACT MEINEKE FOR IT. THANK YOU

NHTSA ID
11035560
Incident
Sep 30, 2017
Fuel system
Filed Oct 20, 2017

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 86,400.

NHTSA ID
11034772
Incident
Oct 19, 2017
Mileage
86,400 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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