2014 Volkswagen Cc Airbags Problems

The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.

NHTSA ID

11574118

Incident

Aug 26, 2023

Mileage

50,000 mi

The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.

NHTSA ID

11527830

Incident

Jun 16, 2023

Airbag non deployment after 2 service recalls. I don’t feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.

NHTSA ID

11470332

Incident

Jun 11, 2022

The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.

NHTSA ID

11462892

Incident

Apr 25, 2022

My airbag light is on once again and I have only had the recall replaced once never had the second so some shop has scammed that they replaced it. I need it fixed

NHTSA ID

11445458

Incident

Nov 18, 2021

DRIVING THE CAR (WHICH WAS PURCHASED 6 MONTHS AGO FROM OUR LOCAL HONDA DEALERSHIP) HONKED THE HORN ON THE CAR COMING HOME FROM PICKING UP THE KIDS FROM SCHOOL. DRIVING THROUGH LOCAL STREETS AND ALL OF A SUDDEN THE AIR BAG SIGN CAME ON. NOW WHEN I TURN CAR ON IT STATES AIRBAG DEFECT AND NONE OF THE CONTROLS WORK ON THE STEERING WHEEL. THE CAR IS MY WIFE'S CAR AND SHE DRIVE MY TWO LITTLE BOYS IN IT DAILY. THE AIRBAG DEFECT WARNING IS CONCERNING ESPECIALLY READING OTHER OWNER'S COMPLAINTS IN REGARDS TO THIS ISSUES.

NHTSA ID

11252533

Incident

Aug 28, 2019

Mileage

63,000 mi

STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG.

NHTSA ID

11122815

Incident

Aug 2, 2018

Mileage

76,000 mi

TAKATA RECALL, I HAVE BEEN WAITING FOR THE PART SINCE JULY 2018. THIS IS A SAFETY RECALL AND CURRENTLY I AM TAKING A MAJOR RISK BY DRIVING MY VEHICLE WHICH I NEED TO GET BACK AND FORTH TO WORK. I AM EXTREMELY ANXIOUS AND UPSET AS THE DEALERSHIP HAS BEEN UNABLE TO PROVIDE ME WITH ANY INFORMATION AS TO WHEN THE PART WILL BE AVAILABLE.

NHTSA ID

11121208

Incident

Jul 1, 2018

Mileage

25,000 mi

TAKATA RECALL ON NOVEMBER 11, 2017, I TOOK MY CAR TO TONY VOLKSWAGEN IN WAIPAHU, HAWAII TO REPLACE THE TAKATA AIR BAGS. IT TOOK ONE WHOLE YEAR FOR THEIR SERVICE DEPARTMENT TO GET THE PART AND GET BACK TO ME. TERRIBLE SERVICE. ON AUGUST 3RD, 2018, I RECEIVED A TAKATA RECALL AGAIN SAYING IT WAS NOT REPLACED. THE NAME OF THE SERVICE ADVISOR WAS 51448 AARON CHAN FROM TONY VOLKSWAGEN IN WAIPAHU HAWAII. THIS IS MY COMPLAINT. IT WAS NEVER REPLACED IN THE FIRST PLACE. UNETHICAL AND FRAUDULENT!!! I COULD HAVE GOTTEN INTO AN ACCIDENT ALL THIS TIME THINKING IT WAS FIXED.

NHTSA ID

11118211

Incident

Jul 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11111697

Incident

Aug 14, 2017

Mileage

20,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V148000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PAUL IMPORTS IN BROOKFIELD, WISCONSIN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE).

NHTSA ID

11083977

Incident

Aug 16, 2017

MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

NHTSA ID

11051336

Incident

Nov 22, 2017

Mileage

20,639 mi

TAKATA RECALL

NHTSA ID

11046489

Incident

Nov 1, 2017

17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.

NHTSA ID

11044381

Incident

Oct 23, 2017

Mileage

32,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CAROLINA VOLKSWAGEN LOCATED AT 7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227 (704) 537-2336 WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT MENTIONED THAT HE INQUIRED OF THE MANUFACTURER AND DEALER TO BUY BACK THE VEHICLE OR PROVIDE A LOANER VEHICLE BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11010703

Incident

Jul 26, 2017

TAKATA RECALL BUT STILL HAS AN AIRBAG LIGHT ON WHEN IT SHOULD HAVE BEEN FIXED.

NHTSA ID

11010616

Incident

Apr 3, 2017

I WAS INFORMED THAT MY VEHICLE WAS RECALLED, VEHICLES IN THE STATES WITH HIGH TEMPERATURES WOULD RECEIVE PRIORITY TREATMENT. I WAS INFORMED THAT PARTS WERE NOT AVAILABLE.I WAS INFORMED THAT VW WAS NOT ATTEMPTING TO PURSUE THESE RECALLS AS THEY HAD NOT EXPERIENCED ANY FAULTY VW MISHAPS WITH TAKATA AIRBAGS. THEY SAID THAT HONDAS AND OTHER AUTOMOBILES THAT WERE EXPERIENCING THESE INCIDENTS. NO RENTAL WAS MADE AVAILABLE UPON REQUEST THOUGH THEY DID SAY THAT MAY HAPPEN BUT IT WASN'T SET UP AS OF THEN.. AS A LEASEE I INFORMED THE LOCAL DEALER WHERE I PURCHASE MY VW THAT I WOULD LIKE TO TURN IN MY CAR EARLY (IT WAS DUE IN MAY) AND THAT THE CAR WAS IN MINT CONDITION AND UNDER MILEAGE. I GAVE MY REASONS TO THE GENERAL MANAGER, THE SERVICE DEPARTMENT AND I HAD MADE SEVERAL CALLS TO NHTSA. ALL WERE IN AGREEMENT THAT I LIVED IN A STATE WHERE PRIORITY SHOULD BE GIVEN. HOWEVER, THE ATTITUDE FROM VW WAS THAT THEY FELT NO URGENCY TO PUSH THROUGH FOR THESE RECALLS AS THEY WERE NOT LIABLE. YET. MY SAFETY WAS NOT AN ISSUE WITH VW. I AM NOW LOOKING AT A BILL FOR EARLY TURN-IN FOR $821.82 THIS INCLUDED A TINY CORNER ON A TINY WING WINDOW( THAT DOES NOT OPEN) WHERE THEIR FACTORY INSTALLED SOLAR FILM WAS INSTALLED AND STARTING TO LIFT AT ONE OF THE EDGES. I NEVER SAW THIS AND THEY NEVER SHOWED ME AT TURN IN. LASTLY, THEY INFORMED ME AT THE LOCAL AUCTION THE CAR WOULD LIKELY SELL AND THAT WAS THAT. HANDED THE KEYS OVER, NO PAPERWORK TO SIGN AND OUT THE DOOR WE WENT. MY HUSBAND AND I WERE STUNNED AT THE LACK OF CUSTOMER SERVICE THAT THIS DEALERSHIP DISPLAYED NOT ONLY WITH REGARD TO THE RECALL BUT TO THE HANDLING OF THEIR CUSTOMERS DURING SERVICE AND THE MANY PHONE CALLS I HAVE RECEIVED SINCE ASKING IF I WANT TO PURCHASE ANOTHER VEHICLE WHEN MY LEASE IS UP. NOT TOO MUCH COMMUNICATION GOING ON THERE AS ITS BEEN THREE MONTHS SINCE I NO LONGER HAVE A VW. NOR WILL I EVER AGAIN.

NHTSA ID

11001920

Incident

May 1, 2017

THE AIRBAG ERROR LIGHT IS ON AND IT SHOWS AN ARTICLE THAT THEIR IS A RECALL ON MY PARTICULAR CAR. THE HORN NO LONGER WORKS AND THAT IS A SAFETY RISK. THE BOUCHER VOLKSWAGEN DEALERSHIP IS NOT HONORING THE RECALL AND THE SPRING CLOCK HAS A RECALL ON IT. THEY NEED TO FIX THE ISSUE DUE TO A RECALL ON THE VOLKSWAGEN CC 2014.

NHTSA ID

10971152

Incident

Mar 5, 2017

TAKATA RECALL- AIRBAG ERROR AND BOUCHER VOLKSWAGEN IS NOT HONORING THE RECALL

NHTSA ID

10970745

Incident

Apr 4, 2017

Mileage

58,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10969102

Incident

Feb 9, 2016

IT'S BEEN MORE THAN A YEAR SINCE MY RECALL WAS FORMALLY ISSUED AND MY AIRBAG STILL HAS NOT BEEN REPLACED! THIS IS DANGEROUS!

NHTSA ID

10966619

Incident

Feb 6, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN

NHTSA ID

10956372

Incident

Feb 22, 2016

TAKATA RECALL- MY VEHICLE HAS HAD A RECALL ON THE TAKATA AIRBAG COMPONENT SINCE FEBRUARY OF 2016. I JUST RECEIVED INFORMATION ABOUT THIS RECALL ON 2/20/2017 WHEN I WENT TO THE DEALERSHIP WHERE I SIGNED A LEASE AGREEMENT FOR THE CAR. I WANTED TO RETURN THE CAR BECAUSE OF THE DANGER IN DRIVING THE VEHICLE. THEY ADVISED ME THAT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE RECALL. THIS AIRBAG RECALL GIVES INFORMATION REGARDING A DEFECTIVE AIRBAG COMPONENT THAT COULD POSSIBLY INJURE OR CAUSE DEATH TO THE DRIVER. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND WANT THIS FIXED. PLEASE HELP. I'M NOT SURE WHAT TO DO AT THIS POINT BECAUSE THIS VEHICLE IS LEASED AND THE VENDOR WILL NOT ALLOW ME TO TURN IT BACK IN BECAUSE OF THE RECALL.

NHTSA ID

10956355

Incident

Feb 20, 2017

MY VEHICLE HAS BEEN AWAITING THE FIX SINCE APRIL 2016 AND BECAUSE THIS IS A COMPANY VEHICLE WE CAN NOT USE IT. WE HAVE LOST TEN MONTHS OF USE AND NEED TO HAVE THIS RECTIFIED IMMEDIATELY.

NHTSA ID

10955580

Incident

Apr 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10954145

Incident

Mar 1, 2016