Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
40
Latest Oct 2, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 15, 2007
What this page shows
Our database holds 40 NHTSA owner-reported complaints for the 2007 Volkswagen Eos. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 40 · page 1 of 2
Body & structure
Filed Oct 2, 2024
My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
NHTSA ID
11617711
Incident
Aug 31, 2024
Airbags
Filed Aug 29, 2022
I have contacted vw and brought vehicle in for airbag module light. Code 01218 due to passenger seat airbag. Was told it wasn’t repairable. Isn’t this a safety issue? I thought all airbags were covered under the life of the vehicle?
NHTSA ID
11481893
Incident
Aug 29, 2022
Airbags
Filed May 13, 2021
TOOK VEHICLE IN TODAY TO TRACY VOLKSWAGEN IN TRACY CALIFORNIA TO FIX MY AIRBAG LIGHT THAT CAME ON FOR PASSENGER SIDE SEAT AIRBAG. THEY SAID THERE WERE UNABLE TO REPAIR THE ISSUE CAUSE VOLKSWAGEN DISCONTINUED THE PART. SO THEY SAID TO ME THAT ECS TUNING HAS THE PART AVAILABLE AND THEY COULD INSTALL IT FOR $537 EXTRA. I THOUGHT THE AIRBAG SYSTEM WAS SUPPOSE TO BE FREE OF ERRORS FOR THE LIFETIME OF THE VEHICLE SO WHY DO I PUT MYSELF AND OCCUPANTS IN DANGER DRIVING WITH A MALFUNCTIONING MANUFACTURE PART? I HOPE THERE IS SOME REMEDY FOR THIS AND I AM NOT PAYING ALMOST ANOTHER $1000 FOR THIS LIGHT TO BE TURNED OFF. HOPE VOLKSWAGEN GETS THEIR ACT TOGETHER AND MIND THEIR CUSTOMERS SAFETY OF THEIR VEHICLES. THIS IS UNBELIEVABLE! HOPE THIS GETS TO VOLKSWAGEN AND NHTSA DOES SOMETHING ABOUT THIS!
NHTSA ID
11416515
Incident
May 13, 2021
Mileage
108,890 mi
Airbags
Filed May 8, 2021
AIR BAG LIGHT CAME ON AND WILL NOT TURN OFF. 1218 CODE REGARDING PASSENGER SIDE AIRBAG IGNITER. DON'T FEEL SAFE DRIVING WITH MY KIDS SITTING I THE FRONT SEAT WITH THIS SAFETY LIGHT ON.
NHTSA ID
11415674
Incident
May 8, 2021
Mileage
108,100 mi
Engine
Filed Feb 24, 2021
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE MADE A LOUD SOUND AND WHITE SMOKE EMERGED FROM THE EXHAUST PIPE. THE CONTACT STATED WHILE PULLING OVER TO THE SIDE OF THE ROAD, THE VEHICLE STALLED. THE CONTACT STATED SHE WAITED 30 MINUTES TO RESTART THE VEHICLE AND DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE WHITE SMOKE COMING FROM THE EXHAUST RECURRED. THE CONTACT STATED SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A FAULTY TURBO UNIT. THE DEALER ISLAND VOLKSWAGEN (1632 ISLAND BLVD, STATEN ISLAND NY 10305) WAS CONTACTED FOR PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.
NHTSA ID
11397742
Incident
Oct 1, 2020
Mileage
113,000 mi
Airbags
Filed Feb 13, 2020
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER START-UP. THE CONTACT WAS CONCERNED FOR HER SAFETY AND HAD THE VEHICLE TAKEN TO CAR PROS VW OF SAN BERNARDINO DEALER, (1600 S, CAM REAL, SAN BERNARDINO, CA 92408) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER FRONT AIR BAG IGNITER AND CRASH SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
NHTSA ID
11309059
Incident
Nov 28, 2019
Mileage
166,000 mi
ElectricalFuel system
Filed Sep 9, 2019
I HAVE TWIN DAUGHTERS THAT WERE 17 YRS. LAST YR. I AM A SINGLE MOM. I BOUGHT THIS CAR OFF A CRAIGSLIST AD. WHEN MY DAUGHTER & I WENT & LOOKED AT IT I LOOKED TO SEE IF IT HAD EVER BEEN WRECKED IT HAD NO REPORT OF THAT. THE PERSON THAT SOLD IT TO ME SAID THE CONVERTIBLE DIDN'T GO DOWN BECAUSE HE DIDN'T HAVE THE KEY, I HAD NO IDEA THAT IT HAD 33 COMPLAINTS FILED ON IT, AND IT WOULD BE LEAKING WATER FILLING THE FLOOR BOARDS 2-3"EVERY TIME IT STORMED. I ALSO DIDN'T KNOW THAT THE PERSON THAT BOUGHT IT BRAND NEW WAS HIT BY A ICE TRUCK WHO ROLLED OVER THE TOP OVER IT, NOR DID I KNOW THAT THE NEXT PERSON THAT BOUGHT THE CAR HAD THE CONVERTIBLE TOP BLOW OFF ON THE FREEWAY GOING 60 MPH DOWN THE ROAD SO HER MECHANIC JUST GLUED IT CLOSED, NOR DID I THE PERSON I BOUGHT IT FROM SAID IT HAD ONE OWNER AND IT RAN REALLY GREAT, I EXPRESSED I HAD TO BUY TWO CARS & COULDN'T AFFORD TO BUY JUNK OR SOMETHING UNRELIABLE, NOW MY DAUGHTER IS READY TO GO OUT OF STATE TO COLLEGE & WE CAN'T EVEN SELL THE CAR BECAUSE OF ALL OF THE COMPLAINTS FILED AGAINST THE CAR. WE CAN'T AFFORD TO GET IT FIXED AND HAD NEVER BEEN SOLD TO US AS A DECENT RUNNING CAR AS IS. THIS CAR IS LITERALLY FALLS BEYOND THE LEMON LAW IT IS DANGEROUS, AND I FEEL WE HAVE BEEN TAKEN ADVANTAGE OF IN THIS SITUATION. I DON'T KNOW WHAT TO DO ABOUT IT. BUT I AM IN NO POSITION TO FINANCE ANOTHER CAR FOR MY DAUGHTER, THIS VEHICLE SHOULD BE TAKEN OUT OF COMMISSION
NHTSA ID
11254040
Incident
Sep 1, 2018
AirbagsElectrical
Filed Aug 19, 2019
-AIR BAG - REPEATED SENSOR FAILURE, WHICH ARE DISABLING THE AIR SAFETY SYSTEM. - FAILURE OF THE RED LED DASH DISPLAY (THE RED DISPLAY BOARDS HAVE A HISTORY OF FAILURE DUE TO 4 DEFECTIVE SOLDER ON THE CIRCUIT BOARD) WHICH MAKES THE OPERATOR UNAWARE THAT DOORS ARE NOT CLOSED AND LATCHED, SO THAT THE DOORS OPEN WITHOUT WARNING WITH THE VEHICLE IN MOTION. ALSO, LOSS OF VERIFICATION OF SHIFT LOCATION ( IS THE VEHICLE IN PARK-DRIVE-REVERSE) WHICH CAN CAUSE THE CAR TO MOVE WITHOUT WARNING.
NHTSA ID
11244948
Incident
May 1, 2019
Mileage
27,000 mi
Airbags
Filed Aug 13, 2019
FAILURE OF AIR BAG SYSTEM. REPEATED AIR BAG FAILURE WARNING LIGHT DUE TO DEFECTIVE COLLISION SENSOR AND DEFECTIVE WIRING CONNECTOR AT THE SENSOR UNITS.
NHTSA ID
11243818
Incident
Jan 1, 2019
Mileage
32,000 mi
Airbags
Filed Aug 24, 2018
MY AIR BAG LITE IS ON, WHEN I TOOK IT TO THE DEALER, THEY WANTED ME TO PAY FOR A AIR BAG REPLACEMENT WHICH IS OVER $1000. I ASKED IF THERE WAS A RECALL SINCE I KNEW OF OTHERS HAVING THE SAME PROBLEM, AND WAS TOLD NONE THAT THEY KNEW OF, SO I STATED I WOULD WAIT FOR ONE (RECALL), SINCE I DIDN'T HAVE THE FUNDS. THEY DIDN'T SEEM TO CONCERN, WITH THIS BEING A SAFETY ISSUE. THE OTHER PERSON WHO HAD THE SAME IDENTICAL PROBLEM CHOOSE TO BORROW THE MONEY FOR HER REPAIR. I AM A SENIOR CITIZEN ON A FIXED INCOME. AS A SAFETY ISSUE THIS NEEDS TO BE ADDRESSED. ALSO SHE STATED SHE KNEW SOMEONE WITH THE SAME PROBLEM, IT APPARANTLY MUST BE A PROBLEM, SO FAR FROM A SHORT CONVERSATION WITH ONE PERSON THAT WAS THREE CARS WITH THE SAME ISSUE, THAT I KNOW OF, IT MUST BE OTHERS??
NHTSA ID
11122135
Incident
Aug 21, 2015
Engine
Filed Aug 22, 2018
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. AT FIRST THOUGHT, WE THOUGHT IT MIGHT BE AN ALTERNATOR FAILURE BUT MECHANIC SAYS THERE IS NO COMPRESSION IN THE ENGINE AND THE VEHICLE HAS TOTAL ENGINE FAILURE NEEDING A COMPLETE REPLACEMENT. 110,000 MILES.
NHTSA ID
11121656
Incident
Aug 21, 2018
Mileage
110,000 mi
Engine
Filed Aug 21, 2018
THE CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD. MECHANIC TELLS ME TIMING CHAIN BAD AND NEEDS NEW MOTOR. ONLY HAS 61,OOO MILES.
NHTSA ID
11121488
Incident
Aug 8, 2018
Mileage
61,000 mi
Airbags
Filed May 27, 2018
AIR BAG LIGHT ON STATIONARY
NHTSA ID
11098229
Incident
May 27, 2018
Mileage
150,002 mi
Body & structure
Filed Dec 2, 2017
MY SUN ROOF SHATTERED WHILE DRIVING ON INTERSTATE. GLASS BROKE AND IT SOUNDED LIKE AN EXPLOSION AND A GUNSHOTS, THEN I HEARD LOUD WIND NOISE COMING FROM SUNROOF. NOTHING HIT MY CAR. IT JUST EXPLODED OUT OF NO WHERE.
NHTSA ID
11051855
Incident
Dec 1, 2017
Mileage
133,000 mi
EngineFuel system
Filed Sep 17, 2017
TRAVELING DOWN THE ROAD AT 60MPH, THE ENGINE SUDDENLY LOST POWER AND THE TACHOMETER REDLINED BEFORE IT DROPPED INTO FIRST GEAR. THE EPC LIGHT CAME ON. MY WIFE WAS DRIVING. I GOT IN AND THE LIGHT WAS OUT, SO I DROVE FOR FIVE MINUTES AND THE LIGHT CAME ON AND I LOST POWER ON THE HIGHWAY AT 65MPH -- SAME ISSUE WITH TACH. I PULLED OVER TO THE SIDE OF THE ROAD AND TOOK IT TO THE NEAREST MECHANIC SHOP. IT IS STILL AT THE SHOP AS THEY ARE TRYING TO TROUBLESHOOT. NOTICED THAT VW PUT OUT A TECH BULLETIN IN 2009 (15 09 03 DEC. 16, 2009 2015153 SUPERSEDES T. B. GROUP 15 NUMBER 09-02 DATED NOVEMBER 10, 2009 TO REVISE TECHNICAL DIAGNOSIS CODE IN WARRANTY TABLE.) BUT DID NOT ISSUE A RECALL. SERIOUSLY, THIS IS A MAJOR SAFETY ISSUE AS THE TRUCK BEHIND ME SWERVED TO MISS ME. SEARCHING THE INTERNET, IT SEEMS THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THIS, BUT NO RECALL TO FIX THIS. HELP!!!
NHTSA ID
11023839
Incident
Sep 14, 2017
Mileage
83,000 mi
Powertrain (other)
Filed Aug 5, 2017
THE VEHICLE SLIPS OUT OF GEAR WITHOUT WARNING. HAS AUTOMATIC TRANSMISSION. ENGINE DASH LIGHT AND ANTI-SWERVE SLIGHTS COME ON BUT ENGINE CONTINUES TO RUN AND REV. TURNING OFF CAR AND RESTARTING WILL USUALLY RESTORE OPERATION UNTIL NEXT EPISODE. THE DEALER CHECKED ALL WIRING AND REPLACED SELECTOR LEVER MODULE FOR $1901 BUT THE PROBLEM PERSISTS. DEALER HAS HAD CAR FOR AN ADDITIONAL WEEK AND IS STUMPED. NOW WAITING FOR TECHNICAL ADVICE FROM VW. AS IS THE VEHICLE CAN NOT BE OPERATED SAFELY ON THE STREETS OR ESPECIALLY THE HIGHWAY DUE TO SUDDEN LOSS OF PROPULSION.
NHTSA ID
11012969
Incident
Jun 6, 2017
Mileage
31,000 mi
Airbags
Filed May 19, 2016
MY AIRBAG WARNING LIGHT IS ON. I HAVE HAD NO ACCIDENTS AND AIRBAGS HAVE NEVER BEEN USED. DEALER SAYS I NEED AN AIRBAG INFLATOR. THEY CANNOT OR WILL NOT TELL ME IF THIS IS A TAKATA INFLATOR. I NEED TO KNOW BEFORE I SPEND $849.00 TO REPLACE THE INFLATOR. I HAVE BEEN DRIVING WITH NO AIRBAGS FOR A YEAR AND IT IS DANGEROUS. HELP PLEASE!
NHTSA ID
10865861
Incident
Aug 19, 2015
Mileage
84,956 mi
Airbags
Filed Feb 22, 2016
MY AIRBAG LIGHT CAME ON. THE FAULT WAS THE PASSENGER SEAT BELT BUCKLE STOPPED WORKING AND IT WAS REPLACED FOR $361.98. THE PART IS LIGHT IN WEIGHT AND FLIMSY, UNLIKE THE ORIGINAL AND THE ONE ON THE DRIVERS SIDE. NOW MY AIRBAG LIGHT IS ON AGAIN. NOW I AM TOLD I NEED TO REPLACE THE PASSENGER AIRBAG BECAUSE THE INFLATOR IS NOT WORKING. ESTIMATE IS $849. I HAVE AN EXTENDED WARRANTY WHICH DOES NOT COVER. IS THIS INFLATOR A TAKATA MAKE IN MY CAR? WHY CAN'T THE INFLATOR BE REPLACED INSTEAD OF THE WHOLE AIRBAG? I AM DRIVING WITHOUT ANY AIRBAGS, BECAUSE WHEN ONE HAS A PROBLEM, THEY ALL STOP FUNCTIONING. THE CAR IS UNSAFE!
NHTSA ID
10837499
Incident
Aug 19, 2015
Mileage
84,956 mi
Powertrain (other)
Filed Feb 11, 2016
I WAS ON THE HIGHWAY AFTER MY CAR HAD BEEN SITTING ALL DAY FOR WORK AFTER ABOUT 20 MILES OF DRIVING AT ABOUT 65-70 MPH THE CAR SUDDENLY SHIFTED OUT OF GEAR AND RED LINED FOR A FEW SECONDS UNTIL I REALIZED I HAD THE CRUISE SET. ONCE I GOT THAT TURNED OFF THE CAR THEN SHIFTED BACK INTO FIRST GEAR AUTOMATICALLY AND JERKED HORRIBLY TRYING TO SLOW ITSELF DOWN. SO THANKFUL TRUCKERS WHERE NOT BEHIND ME! I SHIFTED THE CAR INTO NEUTRAL AND GOT IT TO THE SIDE OF THE ROAD. AFTER A VERY COSTLY TRANSPORT BACK TO THE DEALER DUE TO ME WORKING OUT OF TOWN THE SERVICE TEAM INFORMED ME THE MECHATRONIC UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE IS AN 2007 WITH THE 2.0T AND 96,000 MILES ON THE ODO. VW NOW CLAIMS THIS MODEL ISN'T UNDER ANY EXTENDED WARRANTY AND THAT MY CLAIM WOULD BE DENIED. NOW I AM FORCED TO FIGURE OUT A $2,500 REPAIR.
NHTSA ID
10825735
Incident
Feb 1, 2016
Mileage
96,000 mi
Filed Jun 19, 2015
AFTER NUMEROUS REPAIR ATTEMPTS, THE HARD-TOP CONVERTIBLE CONTINUES TO LEAK. THIS HAS RESULTED IN POOLING OF WATER ON THE FLOOR BOARDS WHENEVER IT RAINS. THE ONLY PLACE THE CAR LEAKS IS AT THE POINT WHERE THE HARD-TOP MEETS THE BODY OF THE CAR. THERE HAVE ALSO BEEN MULTIPLE ISSUES WHERE THE TRUNK DOES NOT LATCH PROPERLY WHEN THE TOP IS CLOSED. ALTHOUGH THE CAR IS ABLE TO BE DRIVEN, THE TRUNK IS UNABLE TO OPEN UNLESS THE HARD-TOP IS "DOWN" OR RETRACTED INTO THE TRUNK.
NHTSA ID
10726282
Incident
Jun 18, 2015
Mileage
68,000 mi
Visibility
Filed Apr 16, 2015
CAR WAS PARKED DURING INCIDENT. FOUND BACK GLASS COMPLETELY SHATTERED. IT APPEARS TO HAVE SPONTANEOUSLY EXPLODED AS THE TRIM WAS APPROXIMATELY 1 FT AWAY FROM THE CAR AND ANY LOOSE GLASS WAS ON THE OUTSIDE OF THE CAR ONLY. THERE WAS NO INDICATION OF ANY IMPACT OR VANDALISM. CONTACTED VW SERVICE DEPT WHO STATES THEY HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING AND INDICATED NO RECALLS OR SERVICE BULLETINS. WHEN LOOKING ONLINE THERE WAS IN FACT SEVERAL REPORTS OF VW SPONTANEOUS EXPLODED REAR GLASS AND EVEN MORE REPORTS OF EXPLODING SUN ROOFS. THANKFUL I WAS NOT DRIVING AT THE TIME HOWEVER, BECAUSE IF IS NOT ATTRIBUTED TO A REPORTED VW PROBLEM, COSTING ME $750 TO GET REPAIRED. *TR
NHTSA ID
10706071
Incident
Apr 15, 2015
Mileage
114,000 mi
Brakes
Filed Jan 23, 2015
ABS WARNING LIGHT CAME ON. THE ABS UNIT WAS FOUND TO HAVE FAILED AND REQUIRED REPLACEMENT. *TR
NHTSA ID
10678610
Incident
Dec 10, 2014
Mileage
43,646 mi
Other / unspecified
Filed Jan 12, 2015
TIRE SIZE 235-40-18 - ORIGINAL EQUIPMENT LOW PROFILE WHEEL TIRE SIZE EXHIBITS NUMEROUS BLOW OUTS IN ROAD HAZARDS SUCH AS POT HOLES AND CAUSES EXTREMELY DANGEROUS DRIVING CONDITIONS. I HAVE BLOWN 6 TIRES IN 2 YEARS COSTING OVER $3000.00 PLUS IN REPAIRS NOT TO MENTION THE DANGEROUS TRAFFIC SAFETY CONDITIONS CREATED BY A BLOWN TIRE AT HIGHWAY SPEED. IT IS A MIRACLE I WAS NOT KILLED . I BELIEVE LOW PROFILE TIRES IN GENERAL ARE DANGEROUS AND SHOULD BE OUTLAWED BELOW (245 PROFILE AT LEAST). I REQUEST THAT THE PROBLEM BE INVESTIGATED AND DATA COLLECTED, ANALYZED AND CORRECTIVE ACTION TAKEN AS - I SEE THIS IS A VERY COMMON SAFETY COMPLAINT. WITH LITERALLY THOUSANDS OF BLOG STORIES OF HARROWING BLOW OUT EVENTS SIMILAR TO MINE ON THE INTERNET. THANK YOU. *TR
NHTSA ID
10671727
Incident
Nov 4, 2013
Mileage
60,000 mi
AirbagsSeat belts
Filed Jun 30, 2014
Crash reported1 injury reported
I BROUGHT A VOLKSWAGEN EOS 2007 AND WAS NOT AWARE OF THE AIRBAG LIGHT BEING DEFAULT LIGHT CAME ON WHEN I HIT A SPEEDBUMP. TOOK TO VOLKSWAGEN DEALERSHIP AND I WAS I HAD PAY TO GET FIXED I DIDNOT FEEL THAT WAS MY RESPONSIBILITY BECAUSE IT IS A SAFETY ISSUE THAT THEY SHOULD HAVE CORRECTED OR RECALL. I WAS ON MY WAY TO WORK THAT MORNING AND I TOTAL MY CAR AND I WAS TOLD THAT I WAS DRIVING ON WRONG SIDE OF THE ROAD AND EVERYTHING DONOT REMEMBER NOTHING. I HAD CHEST PAIN FOR OVER A MONTH. I CONTACTED VOLKSWAGEN AND THEY SEND A ENGINEER TO LOOK AT THE CAR BUT THE ENGINEER NEVER CONTACTED ME AS TO HOW THE ACCIDENT HAPPEN. I READ HIS REPORT HE LIE SAYING IT WAS A WEAK BATTERY AS I SAID TOOK TO VOLKSWAGEN DEALERSHIP AND THAT WAS NOT THE PROBLEM. I ALSO TALK TO A MECHANIC THAT WORK ON CARS STATED THAT IF THE AIRBAG LIGHT IS ON THE AIRBAG SHOULD NOT HAVE DEPLOYED BUT IT DID. THIS IS MY FIRST TIME PURCHASING A VOLKSWAGEN AND I PAID CASH FOR 20,000 AND I AM OUT OF MY MONEY. THEY TREATED ME LIKE I WAS STUPID AND VERY RUDE I WAS TOLD THAT THERE WAS ONE ELSE IN THE COMPANY I COULD TALK TO. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESS. *TR
NHTSA ID
10607006
Incident
Dec 28, 2013
Airbags
Filed Jan 22, 2014
Crash reported
MY CAR HAS HAD ISSUE WITH AIRBAG LIGHTS COMING ON I JUST PURCHASE THIS CAR 12/31/2012 PAID CASH FOR IT. THIS IS ON THEIR WEBSITE. I WAS DRIVING ON DEC 28,2013 ON MY WAY TO WORK WHEN I CRASHED MY CAR. I DONOT REMEMBER THE ACCIDENT AT ALL BECAUSE I WAS KNOCK OUT. I WAS TOLD THAT I WAS DRIVING ON THE WRONG SIDE OF THE RODE. MY AIRBAG LIGHT CAME ON WHEN I HIT A SPEED BUMP. TOOK IT TO A VOLKSWAGEN DEALERSHIP AND WAS TOLD I WOULD NEED TO PAY TO GET IT FIXED. THIS IS A SAFETY ISSUE AN THEY GOING TO TELL ME IT IS MY FAULT WHICH I THINK IS A LIE. I REALLY NEED YOU GUYS TO BEND YOUR ENGINEER TO CHECK OUT THE BLACK BOX.I AM BEST TO BE ALIVE MY CHILDREN AND GRANDCHILDREN COULD HAVE BEEN WITHOUT A ME BUT I HAD A ANGEL LOOKING OVER ME. THE CLAIM NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10561023
Incident
Dec 28, 2013
Mileage
45 mi
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