2016 Volkswagen Eos Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Volkswagen Eos, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical350.0%
- Engine116.7%
- Interior & seats116.7%
- Powertrain (other)116.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the vehicle, citing: remove and replace transmission gear shift.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .