Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 14 NHTSA owner-reported complaints for the 1997 Volkswagen Eurovan. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–14 of 14
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN EUROVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE CONNECTING ENDS OF THE FUEL LINE. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000.
THE PLASTIC PIECE ON THE RIGHT FRONT SEAT BELT THAT LATCHES AND UNLATCHES THE BELT BUCKLE BROKE AND THE SPRING POPPED OUT. THE SEAT BELT CANNOT BE USED. *AK *SC
MY 1997 VW EUROVAN CAMPER CAUGHT FIRE ON DECEMBER 8, 2002 AS IT WAS BEING DRIVEN ON INTERSTATE 10 NEAR REDLANDS, CA. IT WAS TOTALLY LOST. APPARENTLY THE FIRE STARTED UNDER THE DASH ON THE PASSENGER SIDE. VW, AFTER INSPECTION, DENIES RESPONSIBILITY BECAUSE AN AFTER MARKET RADIO WAS INSTALLED. THE FIRM WHICH INSTALLED THE RADIO HAS INSPECTED THE CAR AND REPORTS THAT THE FIRE WAS ON THE PASSENGER SIDE. THERE IS GOOD EVIDENCE OF MUCH MORE HEAT ON THE RIGHT SIDE. WIRE INSULATION JACKETS ARE BURNED OFF THERE AND NOT NEAR THE RADIO. NO WIRES WERE CUT DURING THE RADIO INSTALLATION, BUT RATHER THE RADIO PLUG WAS CONNECTED TO THE VW PLUG. THE VEHICLE HAS ABOUT 45,000 MILES ON IT. ON NOV. 6, 1998, THE DEALER REPLACED THE REGULATOR MOTOR AND THE WINDOW MOTOR IN THE PASSENGER DOOR. ON JUNE 19, 2000, THE DEALER REPLACED THE PASSENGER SIDE WINDOW MOTOR. ON JULY 17, 2000, THE DEALER FOUND A LOOSE WIRE CONNECTION WHEN I REPORTED THAT THE SPEAKERS WERE NOT WORKING SINCE THE JUNE 19 REPAIR.
PROBLEM IS AN INTERMITTENT, UNNESCESSARY, SUDDEN DOWNSHIFT OF TRANSMISSION WHEN ASCENDING A STEEP, LONG GRADE. AFTER DOWNSHIFTING, THE TRANSMISSION WILL NOT UPSHIFT EVEN WHEN RPM'S APPROACH 5000, FORCING ME TO SLOW DOWN. THIS CREATES A DANGEROUS SITUATION IN HIGHWAY TRAFFIC.
PREMATURE WEAR OF THE BRAKE ROTORS.*AK CONSUMER WAS ADVISED THAT FRONT AND REAR BRAKES NEEDED TO BE REPALCED CONSUMER WAS COMPLAING OF BRAKES BEING NOISY WHEN BRAKING. *JB
REFRIFERATOR STOPPED WORKING. CJ
DOOR RELEASE LEVER BROKE DUE TO POOR CONSTRUCTION, THIS MEANS THE DOOR CANNOT BE OPENED FROM THE INSIDE, THE DRIVERS SIDE DOOR RELEASE NO LONGER OPERATES "CLEANLY" AS WHEN THE VEHICLE WAS NEW. NLM
WE HAVE HAD MANY PROBLEMS WITH THIS VEHICLE. WE WROTE A DETAILED DESCRIPTION OF MANY OF THE PROBLEMS AND SENT IT TO VOLKSWAGEN OF AMERICA CONSUMER RELATIONS. THEY WERE NOT THE LEAST BIT INTERESTED IN ANY OF OUR PROBLEMS. WE CALLED THEM SEVERAL TIMES AFTER SENDING THE DETAILED LETTER AND THEY SAID "TOO BAD, NOT OUR PROBLEM." NO SAFETY DEFECT (S) LISTED IN SUMMARY. *AK
GOODYEAR NO LONGER MAKES A TIRE THAT WILL HANDLE THE MAXIMUM LOAD CAPACITY THAT IS NEEDED FOR THIS VAN. THE GVW IS APPROXIMATELY 5000. ONCE WATER, PROPANE, PASSENGERS, LUGGAGE, CAMPING EQUIPMENT IS ADDED, ANY CURRENT BRAND OF TIRE IS NOT SUFFICIENT TO SUSTAIN WEIGHT. THIS IS A SAFETY HAZARD AND SOMEONE SHOULD BE HELD RESPONSIBLE, AND I BELIEVE IT IS VOLKSWAGEN MANUFACTURER. I'VE ONLY BEEN ABLE TO FIND A MAXIMUM LOAD OF 1500 POUNDS PER TIRE (6,000 TOTAL) WHICH IS NOT SUFFICIENT.( DOT NUMBER: TIRE SIZE: 1957015G64 )
THE REAR TIRES WEAR OUT BEFORE THE MILEAGE IS EXCEEDED. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
THE POWER WINDOWS WOULD GO UP & THEN COME BACK DOWN WITHOUT THE POWER BUTTON BEING PRESSED. THIS HAS BEEN HAPPENING SINCE 1998. HAVE TAKEN TO DEALER SEVERAL TIMES & PROBLEM COULD NOT BE SOLVED. *AK
SEAT BELT BUCKLE FAILED. YH
THE PROPANE GAS COMPONENT OF THE NORCOLD REFRIGERATOR DOES NOT FUNCTION IN HIGH ALTITUDE AREAS.
FUEL LEAK FROM KINKED FUEL LINE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .