RoadVitals

2013 Volkswagen Golf R Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Oct 4, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 18, 2021

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2013 Volkswagen Golf R. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Airbags
Filed Oct 4, 2022

Failed click-spring in the steering wheel- the airbags and horn are out of commission.

NHTSA ID
11487898
Incident
Jul 17, 2022
Airbags
Filed Dec 12, 2021

Clock spring failure with airbag error light on, and steering controls & horn not functioning. Car previously had clock spring fixed under recall in Aug 2016 (car mileage 55,619), and now had the exact same issue occur in Nov 2021 at 79,596 mi. Original recall did not fix issue, service records available.

NHTSA ID
11443521
Incident
Nov 1, 2021
Airbags
Filed Sep 27, 2021

7 times now, I have heard a “pop” while turning the steering wheel & the airbag light has come on. The horn will not work after this happens. Each time, it has occurred at low speed, whilst making a turn or merely backing out of my driveway. 6 times of the 7 times, I have taken it to the Hansel VW dealership in Santa Rosa, CA & they have told me it was the clockspring in the steering column & they have replaced it. The 1st time, it was replaced under the vehicle’s warranty, 4 of the other times it was replaced under the parts warranty. On 3/18/20, the part was out of warranty & I had to pay for it, but was not charged for labor. On 9/25/21, I was backing out of my driveway, when it occurred for a SEVENTH time. As I have recently relocated, I will be taking it to the Niello VW dealership in Sacramento on 10/6/21 for repair. I am in the process of contacting VW of America Dates of clockspring replacement: 01/28/2015 05/05/2017 03/06/2018 05/29/2018 03/18/2020 07/27/2020 10/06/2020 (scheduled)

NHTSA ID
11434569
Incident
Sep 25, 2021
Suspension
Filed Jan 18, 2021

REAR SUSPENSION COIL SPRING FRACTURED RESULTING IN A SHARP LOOSE PIECE OF STEEL. THIS HAPPENED WHEN I WAS DRIVING THE CAR, AND THE CAR STARTED TO MAKE AN UNEXPECTED METALLIC NOISE. THIS LOOSE PIECE COULD HAVE RUPTURED THE TIRE AND CAUSED A SAFETY ISSUE OR ACCIDENT. THE REPAIR SHOP DEEMED THE CAR NOT DRIVABLE DUE TO SAFETY. I PAID TO HAVE BOTH REAR SPRINGS AND SPRING PADS REPLACED. THIS CAR HAS LESS THAN 51K MILES. THIS IS A SURPRISING FAILURE AND I WAS CONCERNED FOR MY AND OTHER OWNER'S SAFETY. THIS SAME EXACT FAILURE IS THE SUBJECT OF AN NHTSA RECALL FOR 2015 AND LATER VW GOLFS, THE SAME MODEL I HAVE. I CONTACTED VW AND THEY SAID THEY WOULD NOT COVER THE COST OF THE REPAIR.

NHTSA ID
11388660
Incident
Dec 30, 2020
Mileage
50,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .