RoadVitals

2003 Volkswagen Golf Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Oct 26, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Volkswagen Golf, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags1135.5%
  • Electrical516.1%
  • Heating & air conditioning39.7%
  • Suspension39.7%
  • Interior & seats13.2%
  • Exterior lighting13.2%
  • Other / unspecified13.2%
  • Powertrain (other)13.2%
  • Seat belts13.2%
  • Transmission13.2%
  • Brakes13.2%
  • Engine13.2%
  • Fuel system13.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

11
reports

From owner reports, verbatim

THE AIRBAG CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. WITHOUT IT, THERE IS NO GUARANTEE THAT THE AIRBAGS WILL FUNCTION PROPERLY, IF AT ALL, IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN REFUSES TO EVEN HELP WITH THE OVER $1,000.00 REPAIR COST. (THE AIRBAG WARNING LIGHT CAME ON, SO THE VEHICLE WAS TAKEN IN FOR DIAGNOSTICS.)

NHTSA ID 10950400 · filed Feb 8, 2017

MY SON WAS PARKING HIS CAR AT A STATE PARK AND DRIVING LESS THAN 2 MILES A HOUR WHEN THE PASSENGER AIRBAGS DEPLOYED. SEVERAL PEOPLE HEARD THE LOUD SOUND AND RAN OVER TO SEE IF ANYONE WAS HURT. HIS GIRLFRIEND'S ARM BECAME RED, WITH A RASH AND SWOLLEN. THE SEAT AND HEADLINER ARE NOW DAMAGED, AND IT WOULD COST MORE TO REPLACE THE AIRBAGS, SEAT AND HEADLINER THAN THE CAR IS WORTH. THE INSURANCE CO WILL NOT COVER THE COST BECAUSE THERE WAS NO ACCIDENT. NOW, HE WILL NEED TO PURCHASE ANOTHER VEHICLE. THERE HAVE BEEN AT LEAST 107 REPORTED COMPLAINTS REGARDING AIRBAGS FOR 2001-2003 VW GOLF AND JETTA. IF MY SON HAD BEEN DRIVING ON A MAIN ROAD OR HIGHWAY, THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. THERE SHOULD BE A RECALL ON THE AIRBAGS BEFORE SOMEONE GETS SERIOUSLY HURT, IF THAT HASN'T ALREADY OCCURRED.

NHTSA ID 10720998 · filed May 22, 2015
All 11 reports naming airbags

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.

NHTSA ID 10720952 · filed May 22, 2015

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE AIR CONDITIONER, WINDSHIELD WIPERS AND HEADLIGHTS BECAME INOPERABLE, AS WELL AS THE TURN SIGNALS. THE CONTACT PERFORMED REPAIRS TO THE VEHICLE HIMSELF AND REPLACED THE IGNITION SWITCH. THE CONTACT DETECTED THE IGNITION CONNECTOR HOUSING HAD OVERHEATED WHICH CAUSED THE PLASTIC TO MELT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 09/27/11*LJ UPDATED 2/23/12 *CN

NHTSA ID 10421190 · filed Aug 23, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

3
reports

From owner reports, verbatim

DRIVERS SEAT HEATER SHORTED OUT, BURNING A HOE IN SEAT AND DRIVERS TROUSERS.*AK

NHTSA ID 10108240 · filed Jan 30, 2005

DRIVER'S SIDE SEAT HEATER CAUGHT ON FIRE BURNING CONSUMER'S LEG. MANUFACTURER WAS NOTIFIED.*AK

NHTSA ID 10103090 · filed Dec 3, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

DRIVING LATE AT NIGHT, HIT POTHOLE THAT BADLY DENTED RIGHT FRONT RIM, CAUSED PASSENGER SIDE CURTAIN AIRBAGS TO DEPLOY, FILLING CAR WITH SMOKE AND CUTTING OFF IGNITION. CONTACTED VW OF AMERICA TO ADVISE THEM OF INCIDENT. WILL CONTACT INSURANCE, LOCAL VW DEALER AND COLLISION SHOP FOR ANALYSIS THIS WEEK. *TR

NHTSA ID 10563596 · filed Feb 9, 2014

CONSUMER NOTICED THAT PASSENGER'S REAR TIRE WAS BENT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR AXLE NEEDED TO BE REPLACED. *AK *LA

NHTSA ID 10065373 · filed Apr 29, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

1) I TURNED ON MY HEATED SEATS FOR THE FIRST TIME SINCE LAST SPRING. 2) ONCE THE SEAT WAS ON FOR LESS THAN 30 SECONDS I FELT A SHARP PAIN IN MY BUTTOCKS AND FELT THE SEAT. THE SEAT WAS VERY HOT AND I TURNED OFF THE HEATED SEAT. THE HEATED SEAT GOT SO HOT IT MELTED A PIECE IN THE SEAT. THE CAR SMELLED LIKE THERE WAS A FIRE IN IT, LIKE WIRES BURNING. I PULLED OVER TO MAKE SURE THE CAR WASN'T ON FIRE. 3) THE HEATED SEAT HAD BEEN RECALLED BY VW AND WAS FIXED IN 2005. THIS WAS THE "FIXED" PART THAT BURNT. I TOOK THE CAR TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND THE RECALL WAS FIXED BEFORE. AFTER TAKING MY CAR TO THE SHOP THEY SAID THAT THE SEAT LITERALLY FLAMED UP AND NEEDED TO BE REPLACED AS IT WASN'T SAFE. THEY STATED THAT I STILL NEEDED TO PAY 25% OF THE LABOR AND PARTS BECAUSE THE RECALL HAD EXPIRED AND THE "FIXED" PART WAS NO LONGER UNDER WARRANTY. VW PAID FOR 65% AND THE DEALERSHIP PAID 10%. *TR

NHTSA ID 10250340 · filed Dec 1, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

RECENTLY I HAD THE SAME PROBLEM REGARDING THE BRAKE LIGHTS SAYING ON AFTER I TURNED OFF MY 2003 VOLKSWAGEN GOLF AND THEY CONTINUED TO STAY ON. I FIRST EXPERIENCED THE RIGHT FRONT HEADLIGHT GOING OUT, THEN THE LEFT FRONT LIGHT WENT OUT AND I HAD TO DRIVE HOME WITH THE HIGH BEAMS ON. WE REPLACED THE HEADLIGHTS BUT THE RIGHT FRONT STILL WOULD NOT WORK. I THEN HAD THE PROBLEM OF THE BRAKE LIGHTS. I HAD TO DISCONNECT THE BATTERY FOR FEAR OF DRAINING THE BATTERY OR HAVING AN ELECTRICAL FIRE. I HAD THE CAR REPAIRED. I CONTINUE TO HAVE ELECTRICAL PROBLEMS. I DO NOT KNOW IF THE CAR HAD SIMILAR PROBLEMS BECAUSE I BOUGHT THE CAR USED. *JB

NHTSA ID 10172673 · filed Nov 6, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

DRIVING LATE AT NIGHT, HIT POTHOLE THAT BADLY DENTED RIGHT FRONT RIM, CAUSED PASSENGER SIDE CURTAIN AIRBAGS TO DEPLOY, FILLING CAR WITH SMOKE AND CUTTING OFF IGNITION. CONTACTED VW OF AMERICA TO ADVISE THEM OF INCIDENT. WILL CONTACT INSURANCE, LOCAL VW DEALER AND COLLISION SHOP FOR ANALYSIS THIS WEEK. *TR

NHTSA ID 10563596 · filed Feb 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.

NHTSA ID 10720952 · filed May 22, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

DITTO ON THE "NHTSA ID NUMBER: 10252376". MY 2003 BASE MODEL GOLF'S AIRBAGS WERE TURNED OFF (AIRBAG LIGHT ON), AND THE ISSUE WAS ONE OF THE 3 SENSORS IN THE DRIVER'S SEATBELT LATCH STOPPED WORKING. IT'S BEEN MANY YEARS AGO (I BOUGHT IT NEW), AND I DON'T REMEMBER WHAT YEAR THAT WAS, BUT I DID CONTACT VW ON THIS, AND BELIEVE I ALSO SENT AN E-MAIL TO BOTH NHTSA & IIHS ON THIS. THIS IS AN INEXCUSABLE DESIGN (GM IS HAVING A SIMILAR ISSUE WITH ITS IGNITION SWITCH & AIRBAGS BEING TURNED OFF). THE SEATBELT LATCH WAS REPLACED, AND HAS BEEN WORKING FINE FOR YEARS NOW. IT CURRENTLY HAS 167,000+ MILES ON IT. IT DOES HAVE SOME POSITIVES. THE FRONT BRAKES HAVE NEVER BEEN REPLACED, AND DIDN'T HAVE TO REPLACE THE REAR BRAKES UNTIL 90,000. THE CLUTCH HAS NEVER BEEN REPLACED, AND STILL WORKS GOOD (EVEN WITH A TON OF STOP-N-GO TRAFFIC). THERE SHOULD BE A LEGAL REQUIREMENT THAT ALL OF THE AIRBAGS ARE ALWAYS ON, NO MATTER WHAT, WHEN THE VEHICLE IS MOVING, WHETHER OR NOT THE IGNITION IS ON, THE SEATBELTS ARE LATCH, ETC. ALSO, THERE SHOULD BE A LEGAL REQUIREMENT THAT ALL REAR TURN SIGNAL LIGHTS MUST BE BRIGHT ORANGE, NOT RED. THIS IS A SAFETY ISSUE. A BRIGHT ORANGE LIGHT STANDS OUT AS A TURN SIGNAL, WHEREAS A BLINKING RED LIGHT COULD BE THE DRIVER TAPPING ON THE BRAKES. NOT EASY TO TELL WHEN YOU CAN ONLY SEE ONE CORNER OF A VEHICLE. *TR

NHTSA ID 10641837 · filed Oct 6, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

CLUTCH PEDAL STICKS. AS A RESULT THE VEHICLE WON'T SHIFT GEARS. *AK

NHTSA ID 10051903 · filed Dec 22, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

RECENTLY I HAD THE SAME PROBLEM REGARDING THE BRAKE LIGHTS SAYING ON AFTER I TURNED OFF MY 2003 VOLKSWAGEN GOLF AND THEY CONTINUED TO STAY ON. I FIRST EXPERIENCED THE RIGHT FRONT HEADLIGHT GOING OUT, THEN THE LEFT FRONT LIGHT WENT OUT AND I HAD TO DRIVE HOME WITH THE HIGH BEAMS ON. WE REPLACED THE HEADLIGHTS BUT THE RIGHT FRONT STILL WOULD NOT WORK. I THEN HAD THE PROBLEM OF THE BRAKE LIGHTS. I HAD TO DISCONNECT THE BATTERY FOR FEAR OF DRAINING THE BATTERY OR HAVING AN ELECTRICAL FIRE. I HAD THE CAR REPAIRED. I CONTINUE TO HAVE ELECTRICAL PROBLEMS. I DO NOT KNOW IF THE CAR HAD SIMILAR PROBLEMS BECAUSE I BOUGHT THE CAR USED. *JB

NHTSA ID 10172673 · filed Nov 6, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

ENGINE OVERHEATED DUE TO WATER PUMP FAILURE, REQUIRING WATER PUMP REPLACEMENT. PLASTIC IMPELLER DEGRADED AND FAILED. USE OF PLASTIC FOR IMPELLER IS A DESIGN FLAW IN THE WATER PUMP OTHERWISE MADE OF ALUMINUM, AND SHOULD BE RECALLED AND REPLACED BY VW UNDER WARRANTY. *TR

NHTSA ID 10277587 · filed Jul 21, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

MY 2003 VOLKSWAGEN GOLF TDI WAS TAKEN TO APLLEWAY VOLKSWAGEN IN SPOKANE, WASHINGTON FOR A 40K SERVICE AND A CHECK FOR LOSS OF POWER. THE LOSS OF POWER WAS TRACED TO A PLUGGED INTAKE SYSTEM, CAUSED BY THE EGR VALVE SENDING EXHAUST BACK THOUGH THE INTAKE. THE CAR'S WARRANTY WAS STILL VALID AND THE DEALERSHIP REFUSED TO HONOR THE WARRANTY. *TR

NHTSA ID 10214474 · filed Jan 11, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .