2010 Volkswagen Golf Owner Complaints

The contact owns a 2010 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.

NHTSA ID

11603240

Incident

Jul 18, 2024

Mileage

107,000 mi

The contact owns a 2010 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) however, the dealer declined to repair the vehicle due to the ABS and ESC warning lights being illuminated. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure with the ESC and ABS warning lights being illuminated. The failure mileage was approximately 133,000. Parts distribution disconnect.

NHTSA ID

11595139

Incident

Jun 12, 2024

Mileage

133,000 mi

Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show it is on for a passenger. I have seen in other locations online that this is an issue that has affected other people online with this model of car.

NHTSA ID

11473147

Incident

Jul 9, 2022

I call my call Inspector Gadget because it shifts on it's own. I could be braking and it leaps forward as if I put it in 4th or 5th gear. I heard of gears "slipping" but it is the reverse - it's rev's on it's own and speed increases. I was told it might be the manifold but I can't get that confirmed from auto mechanic and it won't pass smog now.

NHTSA ID

11432070

Incident

Jul 1, 2021

ABS WARNING LIGHTS INTERMITTENTLY FOR MANY MONTHS- GO ON AND OFF ALONG WITH AIRBAG WARNING FREQUENTLY- SEVERAL MECHANICS COULD NOT DIAGNOSE. RECENTLY BRAKE WARNING LIGHTS CAME ON AT SAME TIME AS ABS AND AIRBAG WARNINGS. BRAKE SYSTEM CHECKED OUT FINE. ON REPLACEMENT OF WHEEL SPEED ABS SENSOR, DISCOVERED CENTRAL ABS CONTROL MODULE ERROR (DTC 01130). VW HAD ALREADY ISSUED A SAFETY RECALL ( 45F2) FOR THE ABS SENSOR IN SEVERAL 2009 AND 2010 JETTA/GOLF, BUT IN A LIMITED VIN RANGE. THEY REFUSE TO ACKNOWLEDGE THE PROBLEM IN THIS 2010 GOLD IS THE FAULT OF THE FAULTY ABS CONTROL MODULE FOUND IN OTHER 2010 GOLF CARS AND REFUSE TO HONOR RECALL OR TO LOG PROBLEM.

NHTSA ID

11364700

Incident

Oct 10, 2020

Mileage

120,000 mi

ABS CONTROL MODULE FAILURE. LOST OF ABS SYSTEM, STABILITY CONTROL SYSTEM AND AIR BAG SYSTEM. THIS HAPPENS AT 4 YEARS OF OWNERSHIP.

NHTSA ID

11338426

Incident

May 17, 2014

Mileage

56,878 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TAKEN TO HERITAGE VOLKSWAGEN CATONSVILLE (6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000. *TT *TR

NHTSA ID

11098770

Incident

Feb 3, 2018

Mileage

95,000 mi

2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO SEATBELT DEFECT WITH NO WARRANTY SUPPORT. *LD THE CONSUMER STATED THE SEAT BELT WOULD NOT RETRACT. *JS

NHTSA ID

11089488

Incident

Apr 26, 2018

I FILED A VEHICLE BUYBACK WITH VOLKSWAGENS VEHICLE BUYBACK PROGRAM IN FEBRUARY OF 2016. I WAITED AND CALLED BACK AND FORTH TRYING TO FIND OUT ABOUT MY VEHICLE AND IF IT WAS GOING TO GET BOUGHT BACK. VOLKSWAGEN KEPT TELLING ME MY DOCUMENTS WERE INVALID AND I HAD TO RE-DO THEM EACH TIME AND SEND THEM BACK AND WAIT LONGER FOR A RESPONSE. ON 08/23/2017, THEY MADE ME RESET MY CLAIM BECAUSE THEY SUPPOSEDLY "FILED ME IN THE WRONG CATEGORY". AFTER THAT, ALL MY DOCUMENTS FINALLY GOT ACCEPTED, AND HAVE BEEN "UNDER REVIEW" FOR THE PAST 9 MONTHS. THEY HAVE BEEN REVIEWING MY DOCUMENTS AND HAVEN'T BEEN MOVING FORWARD WITH MY CASE FOR ALMOST 2 YEARS AND MY CAR HAS BEEN SITTING IN MY DRIVEWAY WAITING TO BE TURNED IN. I AM AFRAID TO DRIVE IT BECAUSE OF THE POSSIBLE HEALTH EFFECTS IT MIGHT HAVE ON ME AND MY SURROUNDINGS BUT VOLKSWAGEN IS BEING NEGLIGENT AND IGNORING MY CLAIM, EVEN THOUGH IT IS 100% VALID BECAUSE I HAVE OWNED MY CAR SINCE 2014. PLEASE LOOK INTO THIS CLAIM WITH CARE AND HELP ME FIGURE THIS OUT. IT HAS BEEN A VERY HARD STRUGGLE FOR ME AND I AM JUST DREADING TO GET THIS OVER WITH.

NHTSA ID

11081882

Incident

Oct 15, 2016

Mileage

110,000 mi

HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.

NHTSA ID

11010598

Incident

Jul 24, 2017

TAKATA RECALL. THE DEALER DOES NOT HAVE THE PARTS. IT HAS BEEN MORE THAN A YEAR NOW. I NEED TO BE ABLE TO DRIVE THAT CAR WITHOUT RISKING MY LIFE EVERY DAY.

NHTSA ID

10968639

Incident

Feb 9, 2016

TAKATA RECALL - OFFICIAL RECALL IS DATED FEBRUARY 9, 2016. WE STILL HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS, INCLUDING A WAY TO REMEDY THIS POTENTIALLY LIFE-THREATENING ISSUE.

NHTSA ID

10946727

Incident

Feb 9, 2016

Mileage

79,000 mi

TAMARA RECALL. THE MANUFACTURER HAS FAILED TO REPLACE THE AIRBAG EVEN THOUGH IT PRESENTS A POTENTIAL SERIOUS SAFETY HAZARD. I WOULD LIKE AN UPDATE FROM THE MANUFACTURER REGARDING THE REPAIR AND DATE I CAN TAKE MY VEHICLE TO THE DEALER. IT IS HAS BEEN TOO LONG WITH NO FIX IDENTIFIED. THIS IS UNACCEPTABLE.

NHTSA ID

10937277

Incident

Dec 23, 2016

TAKATA RECALL... I'M IN ZONE A, TEXAS, AND MY CAR HAS STILL NOT BEEN FIXED! WHEN AND HOW WILL I BE CALLED UP TO GET THESE FIXED? I'M KEEPING THE CAR UNTIL MID-2018.

NHTSA ID

10934182

Incident

Feb 1, 2016

Mileage

60,000 mi

"TAKATA RECALL". SEVERAL MONTHS AGO, I RECEIVED A RECALL NOTIFICATION FOR A TAKATA AIRBAG IN MY VEHICLE. SINCE THEN, I HAVE BEEN UNABLE TO DETERMINE A SCHEDULE FOR AIRBAG REPLACEMENT. THE NHTSA WEBSITE REFERENCES A "SCHEDULE" & "PRIORITY" FOR REPLACEMENT OF TAKATA AIRBAGS, BUT MY VEHICLE IS NOT LISTED. THE ONLY SCHEDULE INFORMATION I HAVE FOUND ON THE NHTSA WEBSITE INDICATES THAT OLDER VEHICLES IN HOT & HUMID CONDITIONS ARE AT HIGHER RISK. PRIORITY 1 VEHICLES ON THE NHTSA LIST INDICATE THAT FAILURE IS MORE LIKELY IN PRIORITY 1 LOCATIONS AFTER 6-9 YEARS. MY VEHICLE IS MORE THAN 6 YEARS OLD & HAS SPENT MOST OF IT'S LIFE WHERE IT WAS PURCHASED, IN VIRGINIA BEACH, VIRGINIA WITHIN A FEW MILES OF CORROSIVE SALT WATER IN THE ATLANTIC OCEAN. SEVERAL FRIENDS, CLIENTS & FAMILY HAVE REFUSED TO RIDE IN MY VEHICLE DUE TO ITS' AIRBAG RECALL & PROXIMITY TO HIGH HEAT & HUMIDITY. I AM ALSO CONCERNED ABOUT MY PERSONAL SAFETY. WHEN IS MY VEHICLE ELIGIBLE FOR AIRBAG REPAIR?

NHTSA ID

10923809

Incident

Nov 2, 2016

Mileage

120,000 mi

THE MAIN (REAR) ENGINE OIL SEAL IS LEAKING WITH ONLY 51,000 MILES ON THE ODOMETER. I BELIEVE THIS IS A DEFECT OF THE ENGINE OIL SEAL OR IMPROPERLY MOUNTED FROM THE VW FACTORY. THERE HAS BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH VW OWNERS. THE COST OF THIS REPAIR SHOULD BE FULLY COVERED BY VOLKSWAGEN OF AMERICA.

NHTSA ID

10893291

Incident

Aug 1, 2016

Mileage

51,000 mi

VW SHOULD PUT CUSTOMERS IN LOANERS UNTIL THE AIRBAGS ARE SAFELY REPLACED. IT'S NOT RIGHT TO SEND SOMEONE A NOTICE, STATING THEIR AIRBAG MAY MALFUNCTION AND KILL YOU WITHOUT OFFERING A SAFE MEANS OF TRANSPORTATION. WE ALSO HAVE A HONDA CRV AND THEY HAVE PROVIDED A LOANER UNTIL THE AIRBAG IS REPLACED.

NHTSA ID

10864712

Incident

May 12, 2016

ENGINE FAILURE ON ROAD. SERVICE IS CLAIMING IT IS A FUEL PUMP ISSUE.... HIGH PRESSURE FUEL PUMP.

NHTSA ID

10811970

Incident

Dec 20, 2015

Mileage

105,199 mi

WHILE DRIVING THE VEHICLE SIMPLY SHUT OFF. I TURNED ON HAZZARDS, PUT CAR INTO PARK, RESTARTED, PUT CAR BACK INTO DRIVE AND DROVE AWAY. THIS WAS ON THE I-35 FRONTAGE ROAD AND I COULD HAVE EASILY BEEN REARENDED / KILLED. HAPPENED ONE OTHER TIME ON THE BQE IN NEW YORK SEVERAL MONTHS PRIOR. AFTER THE FIRST INCIDENT I WAS TOLD BY THE AUTHORIZED SERVICE DEPT. "PROBABLY A GLITCH, WON'T HAPPEN AGAIN." WAITING FOR A THIRD INCIDENT WHERE I'M NOT SO LUCKY.

NHTSA ID

10671435

Incident

Dec 24, 2014

Mileage

47,000 mi

I WAS STOPPED AT A RED LIGHT PREPARING TO MAKE A LEFT HAND TURN WHEN I NOTICED THAT THE ENGINE STARTED MAKING A RATTLING NOISE. AFTER THE LIGHT TURNED GREEN, I PROCEEDED TO MAKE MY TURN AND AFTER EXITING THE INTERSECTION THE VEHICLE STARTED TO HESITATE AND EVENTUALLY STALLED. I PULLED TO THE SIDE OF THE ROAD SAFELY AND TRIED TO RESTART THE VEHICLE BUT IT WOULD NOT START. I CALLED AAA AND MY LOCAL VW DEALER AND HAD THE CAR TOWED THERE FOR REPAIR. I WAS TOLD THAT THE HIGH PRESSURE DIESEL FUEL PUMP FAILED AND THAT IT WOULD BE REPLACED AS A "GOODWILL" BY VW SINCE MY CAR WAS JUST OUT OF THE 5 YEAR 60K WARRANTY. TO MY KNOWLEDGE, THE ENTIRE FUEL SYSTEM WAS REPLACED WITH THE EXCEPTION OF THE FUEL TANK ITSELF WHICH WAS CLEANED. EVERYTHING WAS TAKEN CARE OF BY VW WITH NO CHARGE TO ME, AND A LOANER CAR WAS PROVIDED. *TR

NHTSA ID

10638450

Incident

Jul 22, 2014

Mileage

60,580 mi

2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED IN JULY 2013, THE VEHICLE UNEXPECTEDLY STALLED ON THE HIGHWAY. WHEN SHE TOOK THE VEHICLE TO DEALER, FOR A DIAGNOSES, THEY INFORMED HER, THE FUEL SYSTEM HAD COMPLETELY MALFUNCTIONED AND SENT METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM. A COUPLE OF MONTHS LATER, THE AC WASN'T FUNCTIONING PROPERLY. IT WAS TAKING 10-15 MINUTES TO GET COLD. IT WAS DETERMINED THE AIR COMPRESSOR WAS FAILING AND NEEDED TO BE REPLACED ALONG WITH THE RECEIVER AND EXPANSION VALVE. *JB

NHTSA ID

10618555

Incident

Jul 1, 2013

THE HEAD LINER IN MY VW GOLF IS FALLING APART AROUND THE REAR DOME LIGHT. THE MATERIAL HAS SEPARATED FROM THE ROOF AND IS BLOCKING MY REAR VIEW. THIS IS A FOUR YEAR OLD CAR WITH UNDER 70,000 MILES ON IT. VW HAS REFUSED TO COVER IT UNDER MY WARRANTY. *TR

NHTSA ID

10597866

Incident

Jun 12, 2014

Mileage

68,000 mi

I DRIVE A 2010 VW GOLF TDI. IT HAS BEEN USED AS A WORK VEHICLE JUST TO DRIVE BACK AND FORTH FOR ALL OF ITS LIFE EXCEPT RECENTLY AND KEPT EXTREMELY CLEAN ON THE INSIDE. THE REAR SEAT BELTS HAVE ONLY BEEN USED FOR THE LAST 3 MONTHS WHEN MY DAUGHTER MOVED INTO A TODDLER SEAT. THE REAR PASSENGER SEAT BELT IS DEFECTIVE AND WILL NOT WIND BACK UP NOW BEING UNUSABLE. *TR

NHTSA ID

10595916

Incident

May 30, 2014

Mileage

91,356 mi

HAD JUST REFUELED VEHICLE A DAY PRIOR WHEN ON LUNCH BREAK VEHICLE LOST POWER WHILE DRIVING. UPON ENTERING A HEAVILY CONGESTED INTERSECTION THE VEHICLE LOST POWER AND STALLED CAUSING STEERING, BRAKING AND CONTROL TO BE COMPROMISED. STARTED VEHICLE TO MOVE OUT OF HEAVY TRAFFIC AND DROVE DIRECTLY TO AN AUTOMOTIVE REPAIR SHOP. UPON INSPECTION THE REPAIR FACILITY DISCOVERED METAL PARTICLES THROUGHOUT FUEL SYSTEM CAUSING UNSAFE DRIVING CONDITIONS LISTED ABOVE INCLUDING STALLING AND LOSS OF CONTROL. *TR

NHTSA ID

10583653

Incident

Apr 18, 2014

Mileage

114,000 mi

THERE WERE THREE SEPARATE STALLING INCIDENTS WITHIN 1 YEAR (9/2012-6/2013). AFTER EACH INCIDENT, THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP FOR EVALUATION. THE VEHICLE WAS WITHIN THE 36,000 MILE WARRANTY DURING THIS TIME, AND NO PROBLEMS WERE DIAGNOSED OR REPAIRED BY THE TECHNICIANS. FINALLY, ON 1/7/2014, THERE WAS A COMPLETE FAILURE OF THE HIGH PRESSURE FUEL PUMP. *TR

NHTSA ID

10559285

Incident

Jan 7, 2014