RoadVitals

2002 Volkswagen GTI Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 11, 2006
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 124 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Volkswagen GTI submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Aug 11, 2006

BOTH DRIVER SIDE AND PASSENGER SIDE WINDOWS (POWER) "FELL" DOWN INTO THE DOOR. INDEPENDENT SERVICE STATION REPAIRED WITH A WINDOW REPAIR KIT. *NM

NHTSA ID
10165250
Incident
Aug 7, 2006
Mileage
52,890 mi
Visibility
Filed Dec 19, 2005

WINDSHIELD WIPERS STOP WORKING DUE TO LINKAGE FAILURE AT 55,000 MILES. LINKAGE NEEDS TO BE REPLACED. *JB

NHTSA ID
10145644
Incident
Dec 10, 2005
Mileage
55,000 mi
AirbagsHeating & air conditioningEngine+1 more
Filed Jan 14, 2005
1 injury reported

THE CONSUMER WAS COMING OUT OF A TOLL BOOTH AT APPROXIMATELY 45 MPH AND PASSENGER'S SIDE AIRBAG DEPLOYED FOR NO REASON, RESULTING IN MINOR INJURIES. *AK THE A/C WAS INOPERATIVE, THE PASSENGER SIDE WINDOW DROPPED AND WOULD NOT CLOSE, THE COIL WAS A PROBLEM AND THE COOLING FAN HAD BROKEN. *SC

NHTSA ID
10103117
Incident
Nov 19, 2004
Mileage
39,000 mi
Visibility
Filed Feb 3, 2003

WINDOW REGULATOR FAILED. WINDOW WAS DOWN AND WHEN THE SWITCH WAS HIT TO BRING IT BACK UP, IT REMAINED DOWN AND MADE AN AWFUL SOUND, AS IF THE GLASS WAS SHREDDING INSIDE. WINDOW HAD TO BE TAPED UP AND DID NOT GET AN APPOINTMENT TO FIX IT UNTIL 2 WEEKS LATER

NHTSA ID
10005186
Incident
Jan 26, 2003
Mileage
7,500 mi
Visibility
Filed Sep 14, 2002

WE PURCHASED THIS CAR 8/17/02. ON 8/21/02, WHILE PARKED IN OUR DRIVEWAY WE ATTEMPTED TO PUT DRIVERS SIDE FRONT WINDOW UP AT WHICH POINT WINDOW GLASS FELL DOWN INTO DOOR PANEL. WE HAD TO DRIVE 30 MILES TO THE DEALER TO HAVE REPAIRED. THE REPAIR WAS NOT FINISHED UNTIL 8/21. WE WERE NOT TOLD OF ANY POSSIBLILY OF THIS HAPPENING AGAIN NOR THAT THERE WAS AN ONGOING INVESTIGATION OR ANY ADDITIONAL COMPLAINTS OF THIS TYPE. TODAY, 9/14/02, WHILE AGAIN PARKED IN OUR DRIVEWAY, WHILE PUTTING PASSENGER FRONT WINDOW UP, THE GLASS FELL DOWN INTO THE DOOR PANEL JUST AS THE DRIVER SIDE HAD LESS THAN A MONTH AGO. THESE ARE POWER WINDOWS. WE AGAIN DROVE CAR TO DEALER 30 MILES AWAY - WITH A THUNDERSTORM BREWING. THIS WAS A SATURDAY AND SO THE SERVICE DEPARTMENT WAS NOT OPENED. NUMEROUS SALES PEOPLE MADE COMMENTS THAT THEY HAVE SEEN MANY VEHICLES COMING IN WITH THIS PROBLEM - THEY SHOWED US A BOX OF BROKEN CLIPS MADE IN USA FROM CARS ALREADY REPAIRED AND SAID THE VW WAS GOING TO REPLACE ALL CLIPS WITH METAL ONCE MADE BY PANZER. WE WERE TOLD THAT IN TEMPS ABOVE 75 THE CLIPS ARE FAILING. WHY IS THERE NO DEFECTS INVESTIGATION. IF THIS DEALER HAS FIXED THIS MANY CLIPS ALREADY. ALSO, IF THE DEALER KNEW THERE WAS A PROBLEM, THEN WHY, 3 WEEKS AGO WHEN THE FIRST CLIP FAILED, WOULD THEY NOT HAVE REPAIRED THE PASSENGER SIDE WHILE THEY WERE FIXING THE DRIVERS SIDE. PLEASE HELP. NLM

NHTSA ID
767172
Incident
Sep 14, 2002
Visibility
Filed Sep 13, 2002

PARTS HAVE BEEN ON BACK ORDER FOR OVER A MONTH, THIS FIRST HAPPENED ON 8/14/2002 ON THE RIGHT SIDE AND THEM THE LEFT SIDE FAILED ON 9/13/2002. NLM

NHTSA ID
767146
Incident
Sep 13, 2002
Visibility
Filed Aug 20, 2002

MY CAR WINDOW FAILED ONLY 3 DAYS AFTER I BOUGHT IT. I WAS TOLD BY THE DEALERS AND A REPRESENTATIVE FROM THE VOLKSWAGEN CORPORATE OFFICES THAT THE REASON THEY CAN'T GET IT FIXED IN A REASONABLE AMOUNT OF TIME IS IT IS ON BACK ORDER FROM THE FACTORY BECAUSE THE DRIVER'S SIDE OR PASSENGER'S SIDE WINDOW CLIPS BREAK IN OVER 50% OF NEW VOLKSWAGEN GTIS AND GOLFS WITHIN THE FIRST YEAR.*AKY

NHTSA ID
765955
Incident
Aug 13, 2002
Visibility
Filed Jun 12, 2002

SEEMS LIKE EVERYONE THAT OWNS A MK IV JETTA OR GOLF HAS A WINDOW CLIP FAILURE IN THIS CAR, DROPPING THE WINDOW INTO THE DOOR!*AK

NHTSA ID
763010
Incident
Jun 12, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .